Stormclad Reviews 

177
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Would give 0 if I could! Never registered the warranty they sold me, leaking extension, problem after problem for 2 years and now gone into administration. Hope you can sleep at night Ian Chester :) R... See more

Rated 1 out of 5 stars

Literally the worst customer service I have ever received! Avoid at all costs. The lock broke on our new front door, an engineer was booked to fix it but never turned up, no phone call/email to say... See more

Rated 5 out of 5 stars

We wanted to replace our Conservatory Roof with Smart Glass. From start to finish everyone from Stormclad gave us great service. We are delighted with the results. And, a day later, We came back fr... See more

Company replied

Rated 5 out of 5 stars

Excellent professional service from start to finish. Was kept up to date by Harpreet in the office - who was very helpful and friendly. Initial consultation to choose a new front door. Follow... See more

Company details

  1. Door Shop

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Looking for windows or conservatories in Nottingham and Derby? Stormclad is the premier supplier of double glazing and more, call now for a free quote.


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3.0

Average

TrustScore 3 out of 5

177 reviews

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3.0

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(177)

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Rated 5 out of 5 stars

Stormclad : Jonno and Ben fitted bedroom windows

Jonno and Ben fitted two bedroom windows over the last two days. We approved of all their work. They were courteous and professional and work was completed on time. Difficult brickwork was carefully managed and repaired and everywhere, inside and outside was left tidy. We would recommend stormclad and these fitters.

March 25, 2021
Unprompted review
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Reply from Stormclad

Hi Mr Cooper, thank you for taking the time to review your Stormclad project. It's good to hear that our installers impressed you, I will pass on your compliments. Thank you for choosing Stormclad to work at your home

Rated 5 out of 5 stars

Highly recommended.

Highly recommended.
Very professional throughout, and responsive to communication. We had a front door fitted and they were able to tailor it to our needs, even added in an additional spy hole after fitting for us, with no issue. I was recommended the company from close friends that have had windows and doors completed. All high quality products and security is definitely a priority of theirs. There is no hard sale either, just a friendly approach from a company that's very knowledge.
Highly recommended.

March 20, 2021
Unprompted review
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Reply from Stormclad

Hi Teresa, thank you for your lovely review. It's always good to hear that customers are happy with our approach, thank you for choosing us to work with you.

Rated 5 out of 5 stars

Excellent service

Had a front and back french doors recently installed with them, very pleased with the service and quality of the product. Both doors look amazing and are a massive improvement to the house.

Andrzej was very kind and friendly but also extremely helpful and supportive and made sure that everything was sorted out and that I am happy with the doors and installation from start to finish. Any issues I had he made his priority to sort the out as soon as possible.

Jono and Ben made a great job installing my french doors and removing part of the wall. They were very professional and experienced, left everything beautifully and neatly finished, clean and properly sealed.

March 19, 2021
Unprompted review
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Reply from Stormclad

Hi Ella, thank you for your kind words, it's great to hear that you were impressed by our team and the service. We will be sure to pass on your comments. Thank you for trusting Stormclad to work at your home

Rated 5 out of 5 stars

new door and side window fitted

Had new door and side window. WOW, great quality, excellent fitters, Ben & Kyle. Had a guess at the price before a quote and they quoted £1000 less than I thought. The service, communication and professionalism of the company staff we encountered was 10/10
I would most definitely use Stormclad again.

March 18, 2021
Unprompted review
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Reply from Stormclad

Hi Mr Stacey, thank you for taking the time to review your project. It's great to hear that you have been impressed throughout the process, I will be sure to pass on your comments to the team

Rated 5 out of 5 stars

Great Service

We are very pleased with our new windows. Thank you to Andrjez and to Simon for discussions on the design and the survey - so helpful. The installation went really well so thanks for that to Jono and Ben, they were very efficient and also friendly and polite. I would definitely use Stormclad again in the future.

March 17, 2021
Unprompted review
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Reply from Stormclad

Dear Ms Todd, thank you very much for your lovely review, I will be sure to pass on your comments to the team. Thank you for choosing Stormclad to work at your home.

Rated 5 out of 5 stars

We are pleased with our new porch and…

We are pleased with our new porch and windows. The Stormclad team were very helpful and considerate. They have done a good job.

March 16, 2021
Unprompted review
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Reply from Stormclad

Dear Mr & Mrs Henini, thank you for taking the time to review your Stormclad project and for choosing us to work at your home.

Rated 5 out of 5 stars

Even Covid couldn't stop them!....

Even in a Covid world everything was done efficiently. Liaised with Dennis over email to save a visit for the initial paperwork, Simon came around for the measuring up and then once again (on request) we had Jono and Ben for the installation. Fitted in half the time quoted, fantastic attention to detail and exactly as we hoped for. Our second time using Stormclad and both experiences have been excellent.

March 16, 2021
Unprompted review
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Reply from Stormclad

Hi Steve, thank you for trusting Stormclad to work in your home again. It's great to hear that everything ran smoothly and our team impressed you. I will pass on your comments to everyone and thank you for taking the time to write your review.

Rated 5 out of 5 stars

Just had 3 windows replaced: excellent experience

Just had 3 windows replaced and they look great. Good experience from start to finish: knowledgeable and friendly designer ( Nic) and surveyor (Simon) and the fitters, Ben and Johnno were polite, honest, tidy, respectful, friendly and efficient. It was a pleasure to have them in our home. I would highly recommend them.

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Good company to deal with and a great product

We used Stormclad for eleven flush sash windows, French doors, and composite front door on the recommendation of a tradesperson working at our property, and are very happy with the work. Everyone was thorough and took their time to go through the details of the job (Dennis in sales, Simon's survey, and Ben and Kyle when fitting) this has been a straight forward and positive experience with good communications from the company at all times. Everyone we dealt with is a credit to the company and a pleasure to have working at our home.

March 5, 2021
Unprompted review
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Reply from Stormclad

Hi Jamie, thank you for choosing Stormclad to work at your home. It's great to hear that you have been impressed by our team, I will pass on your comments. Thank you so much for taking the time to review the project.

Rated 5 out of 5 stars

Used Stormclad on a few occasions and…

Used Stormclad on a few occasions and would not use any other company always carried out the work to the highest standard, lovely workmen too

March 3, 2021
Unprompted review
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Reply from Stormclad

Hi John, it's great to hear that you keep coming back to Stormclad, thank you very much for trusting us to work at your home.

Rated 5 out of 5 stars

New front door, outstanding product and service

We've just had a new front door fitted this week and so pleased that we bought it from Stormclad!! We couldn't recommend them highly enough, their customer service and communication has been excellent from start to finish, very professional/faultless job done by the fitters and the door itself is amazing quality!! everything about it is really well-made with a premium finish. It's definitely made our house feel a lot more secure and it looks great both outside and inside, certainly transformed the look of our house as you approach it. Stormclad were very knowledgeable on their products, no sales pressure and we'll use them again for sure.

February 27, 2021
Unprompted review
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Reply from Stormclad

Hi Mark, thank you very much for taking the time to review your project. We're so pleased to hear that you have been impressed with our service and your new door. I will pass on your comments to the team.

Rated 5 out of 5 stars

We wanted to replace our Conservatory Roof...

We wanted to replace our Conservatory Roof with Smart Glass. From start to finish everyone from Stormclad gave us great service. We are delighted with the results.
And, a day later, We came back from shopping in strong sunshine and YES, we could clearly notice that transmitted sun's heat was much less than that of the aged replaced polycarbonate sheet, and we noticed there was much less outside noise coming in, and we could not hear a raindrop in yesterday's shower. All that the Stormclad Salesman said proved true.

Thanks, Norman and Marilyn Harvey

February 23, 2021
Unprompted review
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Reply from Stormclad

Dear Mr Norman, thank you for taking the time to review your Stormclad installation and for choosing Stormclad to work at your home. I will pass on your comments to the team.

Rated 5 out of 5 stars

Jono and Ben were very friendly and…

Jono and Ben were very friendly and helpful, and the quality of the work was excellent. Very happy overall!

February 22, 2021
Unprompted review
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Reply from Stormclad

Hi Mr Morris, thank you for taking the time to add your review, we're happy to hear you are pleased with your new installation. I will pass on your comments to the team

Rated 5 out of 5 stars

Jono and Ben

Jono and Ben
Great job and friendly, very happy. The finish and attention to detail is spot on. Thank you. :)

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Jono and Ben

Today, we have had new doors and a window installed on our front porch and I cannot see any faults in our experience and service in any way. When the service began, both Jono and Ben were both extremely friendly, polite and ensured that they got the job finished as soon as possible. When they had completed the work, it was exactly how we planned the final look to be like. After finishing, Jono and Ben cleaned up afterwards and had explained how it all works which was clear. The overall service we had received was outstanding. 5/5.

February 16, 2021
Unprompted review
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Reply from Stormclad

Dear Adam, thank you very much for your review. We're happy to hear that you're pleased with your new doors and window in the porch and the service from our team. I will pass on your comments. Thank you for choosing Stormclad

Rated 5 out of 5 stars

A first class job from Stormclad

We are really pleased with the conservatory refurbishment that Stormclad have recently completed for us. The new LivinRoof and flush sash windows in anthracite has transformed this room.
The Stormclad team kept us advised from planning to completion, and the installation team worked efficiently and very tidily in some challenging weather conditions. We certainly recommend Stormclad.

February 14, 2021
Unprompted review
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Reply from Stormclad

Hi Mr Murray, thank you for taking the time to write your review. It's great to hear that you are happy with your conservatory upgrade. I will pass on your comments to the team, and we hope you will enjoy using your new room.

Rated 5 out of 5 stars

Installation of external doors

Having had a conservatory from Stormclad 2 years ago and being delighted with the whole process, we decided to go to them again for the purchase and installation of 2 external doors.
Once again everything was carried out in a very professional manner.
The installation was carried out by Jono and Ben, 2 very professional and competent fitters. The standard of their work is first class and we are delighted with the end product, they cleaned up on completion and everything was left clean and tidy.
We would definitely recommend Stormclad products and the fitting team of Jono and Ben.

February 13, 2021
Unprompted review
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Reply from Stormclad

Hi Mr Machin, thank you for your lovely review. It's always nice to hear that customers trust us to carry out more work in their home and it's kind of you to take the time to give us your feedback.
I will feedback your comments to the team

Rated 5 out of 5 stars

Excellent Installation Team

Jono and Ben did an excellent job on what appeared to be a tricky installation. Professional and experienced they took the time to ensure we were completely happy with the job and answered all of our silly questions.
Thank you both

February 10, 2021
Unprompted review
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Reply from Stormclad

Hi Mr Beaumont, thank you very much for your review. It's good to hear that our installers impressed you, I will pass on your kind comments.
Thank you for choosing Stormclad

Rated 2 out of 5 stars

We made a big mistake by choosing…

We made a big mistake by choosing Stormclad for our Conservatory. It has leaked every year since we've had it done. A year ago they promised to pay for new flooring but never came to do the job either. It's been so stressful. A Conservatory is supposed to be a relaxing room/ space. But this is not as we always have to have the bucket ready in case it rains. If you chose this company it will be at your own risk and a waste of money!!!

02/02/21 You have not responded to the message I left on your voicemail about another leak from the Conservatory roof on friday left over the weekend, but you can respond to this Review on Trust pilot straight away!Shocking!

UPDATE: Storm clad Manager came out the following week and resealed roof.. again he appeared to do a thorough job as did the the worker that came out a few weeks before him. So waiting for a couple of down pours of rain to see if the Conservatory leaks. Will see how we go from here then will update again. Will upgrade to 2 stars now which will improve to more stars if the seal holds & the Conservatory remains dry as it should!!

February 6, 2021
Unprompted review
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Reply from Stormclad

Thank you for your update Mr Benjamin, please let us know if you have any further issues
Hi Mr Benjamin, we are trying to help you but without your contract details it is very difficult to do so, please can you send your address so I can investigate and try to organise the requisite works. We only have 2 contracts under the name of Benjamin, at different addresses, and neither are for a conservatory. It may be the contract was raised in another name. I'll wait to hear from you so I can investigate and try to resolve these issues for you. I will check with our customer support team to see if we have received a report of a leak, I'm sure they will get back to youas quickly as possible if they have the relevant details.

Rated 5 out of 5 stars

'Jono' and Ben - a good job

'Jono' and Ben our Stormclad window fitters completed a very professional job. They were courteous and helpful. They were very respectful towards us and our home whilst carrying out the extensive work.

January 28, 2021
Unprompted review

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