Stormclad Reviews 

177
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Would give 0 if I could! Never registered the warranty they sold me, leaking extension, problem after problem for 2 years and now gone into administration. Hope you can sleep at night Ian Chester :) R... See more

Rated 1 out of 5 stars

Literally the worst customer service I have ever received! Avoid at all costs. The lock broke on our new front door, an engineer was booked to fix it but never turned up, no phone call/email to say... See more

Rated 5 out of 5 stars

We wanted to replace our Conservatory Roof with Smart Glass. From start to finish everyone from Stormclad gave us great service. We are delighted with the results. And, a day later, We came back fr... See more

Company replied

Rated 5 out of 5 stars

Excellent professional service from start to finish. Was kept up to date by Harpreet in the office - who was very helpful and friendly. Initial consultation to choose a new front door. Follow... See more

Company details

  1. Door Shop

Information provided by various external sources

Looking for windows or conservatories in Nottingham and Derby? Stormclad is the premier supplier of double glazing and more, call now for a free quote.


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3.0

Average

TrustScore 3 out of 5

177 reviews

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3.0

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(177)

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Rated 5 out of 5 stars

Excellent product and installation service

We had twelve windows and an external door replaced. A great service from sales through to installation and completion. We appreciated the soft selling approach and help given with selecting the right product. A flexible approach to planning the dates for fitting suited our needs.
John’O and Ben made a great job of carefully removing old frames and fitting the new ones. Very neat finishing and mastic work. Over the four day period they cleaned up and tidied at the end of each day. Post completion snagging was minimal and completed on time as agreed. We would not hesitate to recommend using Stormclad.

January 20, 2021
Unprompted review
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Reply from Stormclad

Dear Mr Miles, thank you very much for your kind review. It's good to hear that you were impressed by our team and products, I will pass on your comments. Thank you for taking the time to review your Stormclad experience

Rated 5 out of 5 stars

Carport

Aluminium carport erected excellent quality excellent workmanship very very pleased

January 19, 2021
Unprompted review
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Reply from Stormclad

Good afternoon Guy, thank you for taking the time to review your Stormclad order, we're happy to hear that you are pleased with your new Stormclad carport

Rated 5 out of 5 stars

Recommended

Recommended, love the quality, efficient installation, cost effective. Has made our home very cosy, exactly what I wanted.

December 21, 2020
Unprompted review
Rated 5 out of 5 stars

Our new windows are wonderful

Our new windows are wonderful. The service we received was excellent. I would recommend Stormclad to anyone looking to have new windows and doors. The staff are efficient and helpful and the filters were skilled and tidy.

November 28, 2020
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Reply from Stormclad

Dear Mr & Mrs Mann, thank you for taking the time to leave your review. We are very happy to hear that you have been impressed by our team. Thank you very much for choosing Stormclad.

Rated 5 out of 5 stars

well pleased

the man who came to replace our porch was polite and friendly. he did an excellent job whilst maintaining the covid safety rules. the porch is great. i am well pleased. top marks for this man and the company

November 19, 2020
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Reply from Stormclad

Dear Mr & Mrs Kerr, thank you very much for taking the time to review your recent Stormclad experience. We're happy to hear that Christopher our installer impressed you and that you're happy with your new porch. Thank you for choosing Stormclad

Rated 5 out of 5 stars

We were very impressed with the…

We were very impressed with the customer service and level of expertise from our initial meeting with Malcolm through to the completion of our conservatory.We would highly recommend Stormclad.

November 8, 2020
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Reply from Stormclad

Hi Mr Humphreys, thank you so much for your feedback and kind words. It's good to hear that you have been impressed throughout the project. We hope you will enjoy using your new space. Thank you for choosing Stormclad

Rated 5 out of 5 stars

Excellent Service

We have had Bifold doors fitted today. The whole experience has been first class. The fitters Jono and Ben were exceptional. Very friendly and professional who completed the work quickly and to a very high standard. We are delighted with the doors. I would personally recommend the company and in particular the fitters to any future clients. Thank you.

October 30, 2020
Unprompted review
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Reply from Stormclad

Hi Mr Winn, we're very happy to hear that you have been impressed with our service and particularly our installers. Thank you very much for your kind words and for choosing Stormclad to work at your home.

Rated 5 out of 5 stars

Solidor Composite Door

Had a new composite front door fitted,Chris the fitter did an excellent job,very professional service.Thank you Stormclad for an excellent product and service.Very pleased,Looks Great.

October 21, 2020
Unprompted review
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Reply from Stormclad

Hi Mr Westall, thank you for taking the time to leave a review, it's great to hear that you're pleased with your new Stormclad composite door.

Rated 5 out of 5 stars

Safe and warm

Most professional service received throughout the project of new windows and doors for our home. The sales staff, surveyor and fitters were highly proficient , helpful and friendly.
The products are very good and already have improved the feel and security of our house.
Special thanks to Jonno and Ben, the installers, who worked with great enthusiasm, diligence and precision throughout the project.
This is the second time we have used Stormclad and would thoroughly recommend!

September 23, 2020
Unprompted review
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Reply from Stormclad

Hi Mr & Mrs Straker, thank you so much for your feedback and kind words. I will pass on your comments to the team. Thanks again for choosing Stormclad

Rated 5 out of 5 stars

John and his team have transformed our…

John and his team have transformed our home into our dream house. The quality of work across all tiers of the project was outstanding. John communicated regularly throughout the process and was very flexible. We plan to use stormclad again for new windows. We are so grateful for the end result and would highly recommend.

September 7, 2020
Unprompted review
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Reply from Stormclad

Hi Tom, thank you so much for your lovely review. It has been a pleasure to work with you. Enjoy your new room, best regards all the team at Stormclad

Rated 5 out of 5 stars

Excellent support from start to finish

Excellent support from start to finish. Quick replies to emails. Good pricing and high quality build. The conservatory was built perfectly and we would choose Stormclad again.

August 28, 2020
Unprompted review
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Reply from Stormclad

Hi Alex, thank you for taking the time to share your experience of working with Stormclad. Enjoy your new family space.

Rated 1 out of 5 stars

Not recommended

Not recommended! I had my conservatory roof converted from polycarbonate to the Ultra86 system offered by Stormclad. It was supposed to reduce glare, control extremes in temperature in summer and winter and self clean.
To date I have not noticed any difference in temperature extremes and the glare through the roof means I cannot sit comfortably in certain parts of the conservatory. As for self clean, no way.
When I approached the company with my complaints I had a visit from the company rep who said nothing except that that was what the Ultra86 was supposed to do!
I now have to consider more expense to either fit blinds or replace the roof again!

August 22, 2020
Unprompted review
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Reply from Stormclad

Dear Mr Grove, we're sorry to hear that your new conservatory roof hasn't met your expectations. The Ultra 86 glass that has been installed is a market leading product in both reducing the transmittance of radiant heat passing through the glass (reflecting up to 80%) and also in reducing the transmittance of visible light passing through the unit (reducing up to 73%. Please remember that the existing glass in your original conservatory frames does not perform to the same standards so you will have glare and heat coming through those frames. The "self cleaning" glass works in conjunction with rain so sometimes if there have been warm dry spells a gentle spray with a hose can help the process.

Rated 5 out of 5 stars

Conservatory build - brilliant experience and service!

This is the second time that we have had work done by Stormclad and on both occassions they have delivered outstanding service and quality. This time they built a new conservatory. The quality of work is phenomenal and the customer service is second to none. Would thoroughly recommend to all. We will definetly make use of their services again in the future. Thank you John, Steve, Tony, Mark, Lee, Kev and Ollie for the amazing work - the conservatory has transformed our living space!

August 6, 2020
Unprompted review
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Reply from Stormclad

Hi Marc, thank you so much for your kind words and for taking the time to review your project. We hope you will enjoy using your new Stormclad conservatory. Best regards from all the team at Stormclad

Rated 5 out of 5 stars

We love the door

We love the door, well done Stormclad 5 stars

July 17, 2020
Unprompted review
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Reply from Stormclad

Hi Alan, thanks for taking the time to review us, we're so happy you love your new door.

Rated 5 out of 5 stars

Very pleased with our veranda!

We are really happy with our glass & aluminium veranda that was fitted today.
Everyone we have dealt with from Stormclad has been brilliant.
John who dealt with our initial enquiry was quick to respond to emails, informative and extremely helpful.
Dennis who came out to help us with our options and design was very friendly and polite, he was honest and not pushy in any way and was happy to answer any questions even after he had left.
Simon the surveyor was punctual and professional and dealt well with my indecisiveness.
The team I spoke to on the phone when arranging installation were helpful and accommodating.
The installation team (Kev & Kev) were brilliant. They arrived nice and early and got to work straight away. They worked flat out and didn't even take a break. They were really friendly and polite, they did a brilliant job and left everything really neat and tidy.
We are really impressed with the company. We had several quotes done for a veranda and Stormclad were by far the best value for money. I wouldn't hesitate to recommend them to anyone.
We will definitely be using them in the future for further home improvements.

July 14, 2020
Unprompted review
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Reply from Stormclad

Hi Laura, thank you so much for your lovely review, I will pass on your comments to the team. Thanks again for choosing Stormclad to work on our project we hope you will enjoy relaxing under your new veranda.

Rated 5 out of 5 stars

Absolutely Brilliant service

Absolutely Brilliant service! Having ordered a new Conservatory from StormClad, I was very impressed with my purchase. Right from when Keith came to survey my home (where he made some excellent recommendations) through to the quality of build and craftsmanship from installation team, Mark and Leigh. The whole build took just over 3 days to complete where the attention to detail was superb! Thanks very much StormClad. One delighted customer! ;)

June 15, 2020
Unprompted review
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Reply from Stormclad

Hi Glen, thank you for taking the time to complete your review and for choosing Stormclad to help with your project. We hope you will enjoy using your new conservatory.
Best regards, all the team at Stormclad

Rated 5 out of 5 stars

First class company

First class company, from survey to fitting Stormclad were lovely to deal with. Always available to talk to and superb quality. The fitting team were very, very good, extremely polite, particular to the finest detail and just a pleasure to have working here. I will never go anywhere else.

June 5, 2020
Unprompted review
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Reply from Stormclad

Hi Mark, thank you for taking the time to send in your review. We hope your son will enjoy his exciting new space.
All the best John and the team

Rated 5 out of 5 stars

Stormclad call out to a door lock

I contacted Stormclad by email at 9am to say that we could not lock our back door. Despite being on Covid-19 shutdown, they responded 30 mins later. The service engineer arrived at 11am and had fixed the problem in 20 minutes. He then left me a mobile number to phone if we had a further problem out of hours.

April 8, 2020
Unprompted review
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Reply from Stormclad

Hi Peter, thank you for taking the time to leave us feedback, it's important during these testing times that we try to support each other.
Thanks for your review

Rated 5 out of 5 stars

Very happy with the approach that…

Very happy with the approach that Stormclad have in place from quotation to completion. Great quality from planning,building,fitting,plastering and electrical.
We recommend this company.

March 18, 2020
Unprompted review
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Reply from Stormclad

Hi Tony, thank you for taking the time to share your experience of working with Stormclad. We hope you enjoy using your new room. Thanks again for choosing Stormclad

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