Stratstone - BMW Chesterfield Reviews 

300
TrustScore 4 out of 5

3.8

BMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I had my bmw in for an issue with the sunroof, paige organised the whole issue well at short notice as well, a loan car would have been nice but as mentioned, at short notice it wasn't an issue. Th... See more

Company replied

Rated 2 out of 5 stars

I got a car from Stratstone. After purchasing found it hadn’t got some of the features I believed it had. This was mainly due to QR codes being used in an internet black spot so relying on asking the... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... See more

Company replied

Rated 5 out of 5 stars

Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, United Kingdom

  • 01246 208681

3.8

Great

TrustScore 4 out of 5

300 reviews

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3.8

All reviews

(300)

4,411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and friendly service

I needed new brake pads on my mini. The lady was extremely helpful and friendly, as always. I was offered a courtesy car for the day. Subsequently, there was very little inconvenience to my day. Thank you.

May 19, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hello Suzanne,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Rated 5 out of 5 stars

Service and MOT

Excellent friendly and helpful service, everything clearly explained

May 13, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Susan,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Rated 5 out of 5 stars

Took my Mini Clubman in for a service…

Took my Mini Clubman in for a service From booking car in to collecting the service administrator was brilliant . Restored my faith in Main dealer experience
Well Done

May 11, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Patrick,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Rated 5 out of 5 stars

Great service as always

Great service provided by the Stratstone BMW Chesterfield service team. They always go out of their way to help, and nothing is too much trouble.

May 10, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hello Dawn,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Rated 4 out of 5 stars

Helpful, friendly dealership

Used Stratstone for a number of years now with the last four of our cars. Friendly, helpful staff. Would recommend this dealership.

May 6, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Andy,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Customer Services

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, I took my car in still under warranty, all work repaired and even extra work I didn't know I had a fault with, and all valeted and cleaned ready for pick up, ! Fantastic

May 1, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Collette,

Thank you so much for reviewing your recent experience with BMW in Chesterfield.

It’s great to hear you’ve had a positive experience.

Take care,
Customer Services

Rated 5 out of 5 stars

Good service

Good service, quick and easy.

April 29, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Michael,

Thank you for choosing the BMW branch in Chesterfield.

All the best!
Customer Services

Rated 5 out of 5 stars

Excellent

Excellent service

April 29, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Mark,

Thank you for such a positive review.

Have a wonderful day!
Customer Services

Rated 5 out of 5 stars

Always a wonderful experience from the…

Always a wonderful experience from the moment you walk through the door. Staff are always very cheerful and professional

April 28, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Brian,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Rated 5 out of 5 stars

Really happy with the car

Really happy with the car, Jamie and the team were very professional.

April 24, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Mr Bhavra,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Customer Services

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, a slight delayon the new vehicle arriving but received regular updates along the way.

April 23, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Gavin,

We love receiving positive reviews; please feel free to stop by again if you need help.

Customer Services

Rated 5 out of 5 stars

Great service

Great service. Managed to get my car fixed on the same day.

April 14, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Daniel,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Rated 5 out of 5 stars

Good job

Work completed all correct before estimated time have used this dealership for 8 years and 3 cars doubt we will look anywhere else anyone can sell a new car this dealership look after them after the sale as well

April 12, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Paul,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and easy. Very happy with my new car and how it was prepared when I picked it up.

April 8, 2022
Stratstone - BMW Chesterfield logo

Reply from Stratstone - BMW Chesterfield

Hi Jack,

Thank you very much for taking the time to leave us this positive review!

Have a great week!
Customer Services

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