Great service . Ongoing engine light issues . Excellent customer service led by Shante - Lee . At short notice got car in .pick up and drop off by Gary and Aziz special mention for their profe... See more
Company replied
Unit C, Mowlem Trading Estate, Leeside Road, N17 0QJ London, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great service . Ongoing engine light issues . Excellent customer service led by Shante - Lee . At short notice got car in .pick up and drop off by Gary and Aziz special mention for their profe... See more
Company replied
Annual service and MoT on Jaguar XESport. Problem free booking in advance and car collected and returned as arranged. Purchased from Stratstone and going to Tottenham Service from new. Always f... See more
Company replied
Oz could not have been more helpful, responsive & reassuring - as well as achieving the desired result. We were a ‘sob story’: the day before leaving for much needed & special birthday holiday before... See more
Company replied
Unhappy Range Rover owner. Turned up Saturday morning of the 26th of October 2024 at the Range Rover Dealership in Tottenham to get a battery replaced on a recall, to be told by one so called... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Written by the company
Unit C, Mowlem Trading Estate, Leeside Road, N17 0QJ, London, England, United Kingdom
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Reply from Stratstone - Jaguar Tottenham Service Centre
Everything was so smooth, collection of my car at my front door and delivery by Aziz who was great as usual. Efficient, effortless for me. Really happy!

Reply from Stratstone - Jaguar Tottenham Service Centre
Very helpful friendly and sorted my car quickly and got my issues sorted

Reply from Stratstone - Jaguar Tottenham Service Centre
Good customer service, very friendly staff. Garry and Levein worked hard to get my vehicle back in time for a trip today.

Reply from Stratstone - Jaguar Tottenham Service Centre
Great reliable service
Happy to recommend Tottenham Service Centre. Was very happy with the service and lovely valet. Tara was great with upfates and Aziz collected the car timely, friendly and helpful service.

Reply from Stratstone - Jaguar Tottenham Service Centre
Great service from Tottenham service centre for a service and valet. Aziz was friendly and very helpful collected and dropped off the car on time. Highly recommend.

Reply from Stratstone - Jaguar Tottenham Service Centre
Aziz was very helpful and excellent from start to finish.

Reply from Stratstone - Jaguar Tottenham Service Centre
Aziz picked up and dropped off my car to go to Service last week and he was professional and patient - very happy customer.

Reply from Stratstone - Jaguar Tottenham Service Centre
My car was collected by Gary. His communication was great. Brought the car back in a timely manner too. Very friendly and professional.
Thanks again Garry ☺️

Reply from Stratstone - Jaguar Tottenham Service Centre
Great customer service with communication. had my car picked up and dropped off by Aziz. again was very helpful and informative.

Reply from Stratstone - Jaguar Tottenham Service Centre
Great service . Ongoing engine light issues .
Excellent customer service led by Shante - Lee . At short notice got car in .pick up and drop off by Gary and Aziz special mention for their professionalism .
Fault identified parts ordered car fixed and returned .
All Within 48hrs Stress and hassle free .
Keep up the consistent great customer service .

Reply from Stratstone - Jaguar Tottenham Service Centre
Great collection and drop off service - Garry was fantastic!

Reply from Stratstone - Jaguar Tottenham Service Centre
Amazing service! Customer care from Oz was outstanding. He took his time to explain the issues, in a way understandable for a layman like me. Never pressured with any sales pitch.
Just explained all the options available and let me make the decision.
Thanx 🥂

Reply from Stratstone - Jaguar Tottenham Service Centre
Delivery driver very nice even in the rain

Reply from Stratstone - Jaguar Tottenham Service Centre
Had a great experience with Stratstone Jaguar Tottenham. The entire process was smooth and professional. A special thanks to Garry, the driver who picked up and dropped off my Jaguar XE S—punctual, courteous, and handled the car with great care. Really appreciated the excellent service from start to finish!

Reply from Stratstone - Jaguar Tottenham Service Centre
3 stars given as I found the lack of updates, was disappointing, also wasn’t happen when I went to pick my car up, some paint from another car was present on mine, ok it was put right before I left, but more care is needed when moving vehicles about in their yard

Reply from Stratstone - Jaguar Tottenham Service Centre
Absolutely amazing service was given starting from collecting my car and drop off by GARY and to the amazing Sarah who is very approachable and knowledgeable about my car details, thank you very much Stratton JLR,
Many thanks,
Reynald

Reply from Stratstone - Jaguar Tottenham Service Centre
Just want to say the customer service here is amazing! The lady who I booked my recall in with (she was so awesome and amazing, sorry did not get her name) everything was so smooth with the booking.
Peter was fab - I’m at a little bit of a maze but he found it. Called me before collection to say how long and when collecting too.
Absolutely amazing service was given. Thanks so much.
Suhana

Reply from Stratstone - Jaguar Tottenham Service Centre
Peter collected the car from my house this morning and Gary returned it this afternoon all washed. The lady at the garage was very polite and efficient.
I think their service is excellent.

Reply from Stratstone - Jaguar Tottenham Service Centre
Very happy with the service.aziz was excellent

Reply from Stratstone - Jaguar Tottenham Service Centre
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