Stratstone - Mercedes-Benz of Glasgow Reviews 

Great customer service from Mercedes-Benz of Glasgow. They responded promptly and quickly, always pro-active. This was primarily driven by my inter-actions with Lola Mcgrehan, who was and remains excellent.

Clare gave exception service
A role model for Mercedes
Will gladly return

The service department also deserves high praise; Clare Power was exceptional, keeping me informed throughout the repair process and making me feel truly valued.
I highly recommend this dealership for anyone in Glasgow looking for a premium, hassle-free automotive experience.

Always the best service from Janet. 10/10 again

What a great service and great customer support throughout!
Always lovely to have a person that take the job in personally

Fast and efficient email responses by Clare throughout the day which provided comfort and assurance the problems were being dealt with. Pleasure to deal with.

Lola McGrehan was exceptionally helpful with all my questions regarding the delivery of my new car. Despite some issues with the delivery timing, Lola went above and beyond to resolve the matter to the best of her ability, even suggesting taking her laptop home to ensure everything was sorted. I am immensely grateful for her efforts, the service has been outstanding from start to finish.

I recently had the pleasure of dealing with Stratstone Mercedes-Benz of Glasgow and the experience was nothing short of five-star. While the entire team is professional, two individuals truly stood out.

Lola from Corporate Admin Support was an absolute dream to work with; she handled all communication with incredible efficiency and kept me informed every step of the way. She is a total superstar who made the administrative side of things feel effortless.

Additionally, a huge thank you to Andy, the Transporter Driver. He delivered my vehicle with the utmost care and arrived exactly when promised, making the handover seamless. He was professional, friendly and took great care ensuring the car arrived in pristine condition.

It’s rare to see such dedication to customer care across all departments. Highly recommended, a BIG thank you to all involved !

- quick and prompt understanding of fault (s)
- efficient processing on arrival and when picking up car
- pleasant, realxing and courteous rapport with representative Clare Power

Had a situation with my car that required interaction with Mercedes Benz UK. Got great assistance from Parbinder to progress this to reach a satisfactory conclusion. Mhairi excellent too in co-ordinating repair. Thank you.

Clare was very helpful today
Many thanks for all your help
I had my mot today

Great service from Parbinder. 10/10

I recently took my car in for a minor repair and dealt with a lovely lady called Clare. Kept me informed of what was actually wrong and when I would get my car back. Got it back even sooner than first thought. Definitely a good place to deal with.

Excellent team, Parbs helped me get my Mercedes serviced and back on the road in reccord time!

Today my husband and I picked up our new vehicle. Throughout the experience from initial phone call to the car pick up sales specialist Lewis Watson was the epitome of an approachable, professional and very friendly sales specialist. He did what he said he would do within the timelines given and worked hard to find the right vehicle for my husband and I. This is the third new vehicle that I have bought from Stratstone Glasgow and I would not ever think of going elsewhere. Thank you Lewis and Greg who was also a top bloke.

I had my car serviced with Mercedes and Clare Power made my experience very easy and relaxing, I didn't have to worry at any step.

After being unexpectedly stranded in town with a flat tyre, I was very kindly helped at short notice by Elaine, Elaine arranged for my car to be seen, managed to get a new tyre fitted for me while I waited in your lovely waiting area, very helpful and professional

car was serviced and all went well thanks to Elaine

I’ve had my car in at Mercedes Glasgow for services and MOTs on multiple occasions, and the experience has always been excellent thanks to Elaine. She consistently puts me at ease, makes the whole process smooth and stress-free, and keeps me well updated throughout. Her professionalism, clear communication, and friendly approach really stand out. It’s reassuring to know my car is in such capable hands. Highly recommend Elaine and the team at Mercedes Glasgow.