We were looking to upgrade our existing Mini Countryman for a younger model. Searched everywhere for several months all to no avail. Came across Stratstones who had in stock exactly what we wanted.... See more
Company replied
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See what reviewers are saying
We visited Harrogate Mini not quite knowing what we wanted, we were met by friendly staff who were more than happy to assist. We spoke with Alex who was patient, knowledgeable and just a really appro... See more
Company replied
Review of Stratstone Harrogate MINI Dealership - Good morning, how can we help you ? Me - I'd like to park my car safely in the car park for its MOT and then when I collect it, I'd like you... See more
Company replied
We arrived late on a Sunday afternoon asking to test drive a car, Andrew was very accommodating and made sure we were able have an hour test drive. The whole process of buying the car was smooth an... See more
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Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Wetherby Rd, HG3 1DH, Harrogate, United Kingdom
- 01423 449990
4.3
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Stratstone - MINI Harrogate
Hi Debbie,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Reply from Stratstone - MINI Harrogate
Hi Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
All staff very polite and helpful
March 2, 2022
Reply from Stratstone - MINI Harrogate
Hi Jayne,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Excellent!
Excellent! Brilliant customer service and a welcoming, friendly environment at Stratstone Mini, Harrogate.
February 26, 2022
Reply from Stratstone - MINI Harrogate
Hello,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Reply from Stratstone - MINI Harrogate
Hi Mr Hall,
Thank you for the review!
Your positive rating means a lot to us here at the MINI branch in Harrogate.
Customer Services
Always been good people to deal with…
Always been good people to deal with over the last four years of having a MINI.
February 24, 2022
Reply from Stratstone - MINI Harrogate
Hi Phil,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Fantastic experience
I attended Stratstone Mini Harrogate and was instantly greeted with a warm, professional and friendly atmosphere. The sales team, specifically Claire, were exceptional from start to finish and helped me purchase one of my dream cars at a very competitive price. So much so, I travelled quite a distance to come and see, drive and eventually purchase the car. All the questions I asked were expertly answered. I highly recommend purchasing a vehicle from Stratstone Mini Harrogate.
February 24, 2022
Unprompted review
Reply from Stratstone - MINI Harrogate
Hi Lewis,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Harrogate.
Have a nice day!
Customer Services
Oil service at Stratstone Mini
My Mini was in for its oil service after two years and the work was carried out in a very timely and efficient manner together with the free "health check" which ensures that everything is working properly and is in good condition and all was as it should be
February 23, 2022
Reply from Stratstone - MINI Harrogate
Hi Rick,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Excellent Service
February 21, 2022
Reply from Stratstone - MINI Harrogate
Hi Steve,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Excellent customer service at…
Excellent customer service at Stratstone - MINI Harrogate.
Our purchase of our Mini Countryman was a stress- free and enjoyable experience, dealing with helpful and informative staff , who took the time to make sure that we had all the information we needed to make our decision on our purchase.
A big thank you to Ed who was so helpful. We are very pleased with our purchase.
February 16, 2022
Reply from Stratstone - MINI Harrogate
Hi Cheryl,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Harrogate.
Have a nice day!
Customer Services
Took my car in for a routine check
Took my car in for a routine check. Staff on service reception friendly and very efficient. Lovely to go somewhere you can have a brief chat and feel welcome. Thank you and keep up the good work.
February 12, 2022
Reply from Stratstone - MINI Harrogate
Hi Christine,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Reply from Stratstone - MINI Harrogate
Hi Mr Mahmood,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Polite and helpful staff
Polite and helpful staff. All the paperwork was ready when I arrived. No unexpected costs. I feel that this dealership has improved during the 3 years I’ve been going there.
February 9, 2022
Reply from Stratstone - MINI Harrogate
Hi Jackie,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Everyone helpful and cheerful
Everyone helpful and cheerful. Efficient ,no delays .Excellent service.
February 9, 2022
Reply from Stratstone - MINI Harrogate
Hi Margaret,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Staff gave excellent service
Staff very friendly and gave excellent service, thanks for a great job.
February 6, 2022
Reply from Stratstone - MINI Harrogate
Hi Andrew,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Great service as usual
February 5, 2022
Reply from Stratstone - MINI Harrogate
Hi Sandi,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Excellent customer service from the…
Excellent customer service from the team at Harrogate mini, I brought a John Cooper works for my wife and I couldn't have been in better hands.
Thanks again!!
January 31, 2022
Unprompted review
Reply from Stratstone - MINI Harrogate
Hello Cleo,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Great service.
Great service, bought my second car here .. helpful staff, friendly .. very smooth transaction.
Thanks to Jordan finding me the right car !!
January 28, 2022
Reply from Stratstone - MINI Harrogate
Hi Karen,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Great customer service just …
Great customer service just looking forward to picking our car up Today x
January 23, 2022
Reply from Stratstone - MINI Harrogate
Hi Carole,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
I booked my daughters car in for Service - Great customer care and service
I booked my daughters car in for service and it was completed very quickly. Everyone was friendly, both Richard and Jeremy were very helpful and efficient. Would have no issues recommending Stratstone to anyone.
Joe Kissane
January 19, 2022
Reply from Stratstone - MINI Harrogate
Hi Joe,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
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