Just bought a young, approved mini from stratsone silverlink, as well as traded in our 10 year old diesel mini and 4 year old electric mini. Paul Southern was great, very personable and honest. The pr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Just bought a young, approved mini from stratsone silverlink, as well as traded in our 10 year old diesel mini and 4 year old electric mini. Paul Southern was great, very personable and honest. The pr... See more
Company replied
Bought my first car through this garage recently, and had a good experience with the team there. Guy called Olly was great when it came to finding the right car to fit my travelling needs and answer... See more
Company replied
Visited showroom enjoyed test drive and received offer to buy car under part exchange Advised salesman offer was slightly low but may be accepted subject to satisfactory insurance quote to be che... See more
Company replied
We have just purchased a new mini from this dealership. From the moment we entered to leaving the staff were engaging and clearly wanted to sell us a new car. Olly needs a special mention. He is an as... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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The Silverlink, NE28 9ND, Wallsend, United Kingdom
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Mini Stratstone are extremely slow at getting back to their customers despite numerous calls, but we got there in the end and happy with the outcome, thank you!

Reply from Stratstone - MINI Tyneside
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