Stratstone - Porsche Centre Nottingham Reviews 

259
TrustScore 4.5 out of 5

4.3

Electric Avenue, NG2 1RS Nottingham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!

Company replied

Rated 5 out of 5 stars

This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who... See more

Company replied

Rated 5 out of 5 stars

Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... See more

Company replied

Rated 4 out of 5 stars

The greeting on arrival was pleasant and the offer of coffee very much appreciated. Michaela met me on time and was extremely helpful. It was a shame that the computer system let her down in trying to... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Electric Avenue, NG2 1RS, Nottingham, United Kingdom

  • 0115 934 0062

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(259)

4,373 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Usual poor service

Usual poor service, they do the minimum of effort thinking that serving people coffees will keep them happy. They do not respect peoples time and individual requirements. I won't be using them again.

September 24, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi David,

We understand your frustration with the service you received.

We strive to provide excellent customer service and it's disappointing to hear that your experience fell short of your expectations.

We value your feedback and will use it to improve our service in the future.
Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service, collected, recall work completed, safety check and delivered back super clean. Couldn't ask for more. Many Thanks Jason

September 18, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Jason,

We appreciate your kind words and are glad you were happy with the service you received.
Customer Services

Rated 5 out of 5 stars

Flawless service

Flawless service. Generous goody bag for delay

September 16, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Anthony,

We’re happy to hear you had such a positive experience!

Have a fantastic day!
Customer Services

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Took my 911 in for a service, amazing new showroom that is a credit to the brand. Every staff member that I spoke to was so helpful, spoke to Kinna on service and also to Tom about some of the used models while I was there and it is evident that the staff there are very passionate about the brand and knowledgable about the products that they offer. I had the opportunity to drive the Taycan while mine was in and have to say I was very impressed!

September 20, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi James,

Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience at Porsche Centre Nottingham.

We are proud of our new showroom and are delighted that you found our staff to be helpful and knowledgeable. We strive to provide exceptional customer service and appreciate your kind words about Kinna and Tom.

Customer Services

Rated 5 out of 5 stars

Porsche Nottingham

I was welcomed warmly at reception, asked if I wanted a variety of refreshments. The person who I was meeting gave me plenty of his time for my questions & queries.

September 19, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi,

We're so glad to hear you had a positive experience.

We strive to provide a welcoming and helpful environment for our guests.

Thank you for sharing your feedback.
Customer Services

Rated 5 out of 5 stars

👍Porsche Taycan recall

👍
Excellent service
And the guy who looked after me was amazing, a credit to your place

September 2, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Mr Samra,

Thank you for your kind words.

We're delighted to hear you had a positive experience and appreciate your feedback.

Customer Services

Rated 5 out of 5 stars

Fabulous service and attentive staff…

Fabulous service and attentive staff that care.

September 11, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi,

Thank you very much for leaving a review!

Have a nice day!
Customer Services

Rated 5 out of 5 stars

Very helpful in an emergency

Very helpful. Ordered and fitted a new tyre in an emergency with less than 24 hours notice. Without their help I would have been stranded 3 hours away from home.

September 11, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Mike,

We're so glad to hear that we were able to help you out in such a tight spot.

It's always our priority to provide our customers with the best possible service, especially in an emergency.

Customer Services

Rated 5 out of 5 stars

Fantastic service at Porsche Nottingham

Friendly and knowledgeable team at Porsche. Make you feel valued as a customer, exceeding expectations on resolving issues and great communication along the way.

September 1, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Wayne,

We are thrilled to hear about your positive experience with our team.

We strive to provide exceptional customer service and appreciate your kind words.

Customer Services

Rated 5 out of 5 stars

I was kept informed all the time

I was greeted by name and kept informed what was happening at all times. Everyone was very helpful,
personable and professional

July 30, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Helen,

We appreciate you taking the time to share your positive experience.

We're glad you felt welcomed and informed throughout your visit.
Customer Services

Rated 5 out of 5 stars

Fantastic customer service throughout…

Fantastic customer service throughout the day by Kinna on the Service Team.

July 22, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Sanjay,

Kinna loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Rated 5 out of 5 stars

All excellent.

July 17, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Paul,

Thanks for the great rating!

We are always happy to help.
Customer Services

Rated 5 out of 5 stars

Great team!

The team were very helpful, friendly and proficient.
I would recommend them whole heartedly thank you.

June 5, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Jason,

We appreciate you leaving us a review - thank you!

Have a nice day!
Customer Services

Rated 5 out of 5 stars

Porsche Staff are always ultra…

Porsche Staff are always ultra professional and polite. Great job - keep up the fab work

May 9, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Wayne,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Rated 5 out of 5 stars

The experience was made great by good…

The experience was made great by good communication. The warranty work was discussed, agreed period for the work and the work completed satisfactorily within the period.

May 3, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi David,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Customer Services

Rated 5 out of 5 stars

Could not have gone better

Could not have gone better, and Guu was great

April 30, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi,

We appreciate you leaving us a review - thank you!

Have a nice day!
Customer Services

Rated 5 out of 5 stars

excellent service

Excellent service throughout from all staff particularly our service consultant. Thank you

March 28, 2024
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Christopher,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look