Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
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See what reviewers are saying
Dropped into Porsche Nottingham on a lunchtime needing a replacement tyre fitted. Booked the car in for a while you wait appointment the following morning. Experienced the usual courteous, timely an... See more
Company replied
This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who... See more
Company replied
Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Electric Avenue, NG2 1RS, Nottingham, United Kingdom
- 0115 934 0062
4.3
Excellent
258 reviews
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Great service
April 20, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Bob,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Nottingham Customer Services
Had a bad experience a few years so was…
Had a bad experience 2 years ago so was wary about going back . However they fully surpassed my expectations. Great customer service and was made to feel very welcome
April 17, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Val,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Good experience with Porsche generally
Good experience with Porsche generally, however not allowing me to have a courtesy car when my car was in for its first MOT for most of the day was very inconvenient. I had to rely on family to pick me up from drop off and collection. In addition to the MOT I was purchasing a years warranty for my 911. A cost totalling over almost £1600.00 in total .
Not the service you would expect from a prestige dealer .
April 17, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Basically scammers.
Basically scammers.
Bought my 9000 mile 22 plate Porsche from Nottingham Porsche. All was well, car was delivered and upon looking at the infotainment i see it is overdue a service as it has actually never been serviced.
Porsche reassure me it was serviced but paperwork then suggests different. Turns out the 121 point check was ticked that it also diddnt need a service despite it needing one and then i got a lot of excuses, a lot of delays (managers on holiday) and in the end promised calls became ZERO calls.
Now i have a car that was advertised with a Full service history and a dealer who dont want to own up to their mistakes that it has actually never been serviced. I generally would of thought a Porsche experience to be positive but this is frankly the worst i have ever been treated as a customer by any dealer ever.
I am amazed they try to blag their customers and i would advise all customers to look into the history of your cars you bought from them. The 121 point check isnt worth anything as they don't check it correctly anyway. They wouldn't even send me it.. Just want your money and forget the problems. Sadly, having to instruct solicitors to deal with this as it's been a costly experience. Not my first P car but my last with Nottingham... BUYERS BEWARE GO ELSEWHERE
April 1, 2026
Unprompted review
Reply from Stratstone - Porsche Centre Nottingham
Hello Ross,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Stratstone Brand Customer Services
Reception and service staff excellent
Reception and service staff excellent, sales team unresponsive.
March 1, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
Genuinely awful experience
Genuinely awful experience from start to finish. No courtesy cars, asked if I wanted additional work doing and then told me they couldn’t do it for a month despite my car still being with them. Car pick up delayed as they were “too busy”.
April 10, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hi,
Thank you for taking the time to rate the experience you have had with Porsche Centre Nottingham . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Porsche Centre Nottingham Customer Services
Efficient service & I was kept in the…
Efficient service & I was kept in the loop throughout the process.
March 31, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Stuart,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Nottingham Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Buying Porsche approved
Buying Porsche approved, you would expect a certain level of customer reassurance. Unfortunately, after picking up my Taycan, that same day, a few faults appeared on the dashboard: the child lock fault, brake fluid and air filter. All of which, one would assume would have been fixed before the customer pick up! But what do I know! Further to this, the charging cables were missing, thankfully I checked, and was able to ask for a set. There were other minor issues, again not expected when buying Porsche approved. Sadly all of this soured the experience for me. However, I do know that not all Porsche approved centers are like this. My partner had a very positive experience at another porsche center.
February 28, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
Labour time charges excessive
Labour time charges excessive. Think we are paying for inefficinces.
March 12, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
Michaela was brilliant once again
March 18, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Chris,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
Michaela Pearce Porsche Edwalton
Michaela Pearce has been extremely knowledgeable and helpful on each occasion i have had dealing with Porsche Edwalton, she shows empathy to the customer and is professional yet friendly. i would definitely return based on my experience to date
March 13, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hi Phil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Michaela at Dealership
Have a lovely day!
Porsche Centre Nottingham Customer Services
rubbish service
rubbish service , no one answers phone or returns call ; so many dealerships have terrible back up once they have sold you the car .
March 17, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hi David,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Porsche Centre Nottingham Customer Services
Car service at Porsche…
Had my car serviced at Porsche Nottingham, good service and experience.
Thank you
March 12, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hello Tim,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
Good but need to do better
Service staff helpful and knowledgeable. Keep you informed. Do what they say will be done and finish work on time. Only problem is reception are very bad at answering the phone and unreliable calling you back.
March 6, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Roger,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Porsche Centre Nottingham Customer Services
Excellent Customer Service
Michaela and her team have been excellent and very supportive throughout. I really appreciate their attention to detail with my tyres and servicing, and how responsive they were to any questions I had. Thank you so much for the great service.
March 5, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Thanks for sharing your recent experience!
It sounds like Michaela has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services
24 hours became 5 weeks
Five weeks turn around instead of 24 hours.
Key fob no longer works - vehicle needs to be returned for key recoding.
Tape adhesive left on driver's side door frame and roof.
EV charging covers now misaligned and do not close correctly
January 12, 2026
Reply from Stratstone - Porsche Centre Nottingham
Hi,
Thank you for taking the time to complete a review. We truly value your feedback and are committed to improving your experience with us.
To help us better understand how we can make things right, please reach out to our dedicated team at stratstonecustomercare@stratstone.com. By providing more details, you'll give us the opportunity to investigate thoroughly and work towards turning your experience around.
Your input is invaluable to us, and we're eager to make things better for you.
Best regards,
Porsche Centre Nottingham Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
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