Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
Company replied
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See what reviewers are saying
This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who... See more
Company replied
Dropped into Porsche Nottingham on a lunchtime needing a replacement tyre fitted. Booked the car in for a while you wait appointment the following morning. Experienced the usual courteous, timely an... See more
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Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... See more
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Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Electric Avenue, NG2 1RS, Nottingham, United Kingdom
- 0115 934 0062
4.3
Excellent
259 reviews
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The team were efficient and friendly
The team were efficient and friendly, always keeping me informed of progress. Jenny and Guy were especially friendly and helpful.
November 10, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
One word, don’t!
One word: don’t! It’s all fine until you need after-sales support — I’ve got a faulty car that nobody can seem to fix. Seven attempts later and I’ve been without a vehicle or courtesy car for nearly five months. No urgency from them at all.
I’ve covered just 3,500 miles in 12 months of ownership, yet I’ve been without the car for about as long as I’ve owned it. They’ve failed to move me into another vehicle due to a complete lack of collaboration across the Stratstone group. To top it off, the car was sold without a proper 111-point check.
I can’t really knock the sales team — they did a cracking job. But the after-sales experience and the way it’s been handled since has been an absolute disaster. It’s tested my 15+ years of loyalty to the brand to the point that I genuinely don’t think I’ll ever buy another Porsche.
In fact, I’d highly recommend swerving all seven Stratstone Porsche dealers in the UK.
And please don’t respond to this review asking me to email you — I’ve already contacted you at the highest level upward of 150 times in the last 9-10 months. You won’t even need to mention my name for your team to know exactly who I am. If you genuinely want to discuss it, you can contact me.
November 6, 2025
Unprompted review
Reply from Stratstone - Porsche Centre Nottingham
Hi Mark,
I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint.
I'll chase this matter up straight away for you with the Head of Business and I'll ask that you are contacted as a matter of urgency.
Again, I do apologise for any inconvenience this may have caused.
Porsche Centre Nottingham Customer Services
Great experience at Nottingham
Great experience at Nottingham. Great facilities and staff
November 1, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Nottingham Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership
Have a lovely day!
Stratstone Brand Customer Services
Taycan Recall
To Porsche Centre Nottingham
Thank you for dealing with the latest recall of my Taycan 4S CT Reg. No. A5 YCR. Not quite sure what works were carried out to the battery, but the passenger heater appears to be working ok.
I would also like to thank Andy for collecting and returning my car which was appreciated; he is a great guy.
As you have asked for my comments, a couple of responses, herewith.
I acknowledge you may have disconnected my battery, but this has meant various setting were lost. 1) whilst I can open the rear door with my fob, the button below the hatchback no longer works. 2) now no data is shown in the route overview of the RHS dash display 3) Lost all my radio favourites.
I can reset radio favourites, but can you assist with the other items, please ?
Finally, prior to collection, I received an email from Kurt Litchfield offering a valuation of the car. I responded positively and also mentioned this to Andy to pass on, but have yet to receive a call from your Specialist Car Buyer.
Rgds Ian Robertson
August 21, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hi Ian,
Thank you for your feedback regarding the recall service on your Taycan.
We're sorry settings were lost after the battery disconnection, however we're glad to hear the passenger heater is working well and that you appreciated the collection and return of your car.
I can confirm that we have also received your email and we have asked that you are contacted in relation to your outstanding issues.
Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hi Ivan,
We're happy to hear that you had a professional experience with us.
Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hi Rahaul,
We're happy to hear that you felt welcomed and valued our advice.
Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hi Craig,
We appreciate you taking the time to leave us this great review; we are happy to hear about your positive experience with our team.
Customer Services
Poor communication
Poor communication - not all the requested work was carried out on my vehicle.
October 10, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hi Nick,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Customer Services
Porsche Panamera Hybrid Charging Issues
A Prestige car company like Porsche should have answers for all their customers issues considering the cost of their products
August 10, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hi Christopher,
We appreciate your feedback and regret that your experience did not meet expectations.
We'll address your concerns to improve our customer support.
Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Excellent service from wonderful people
September 29, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hi Richard,
We appreciate you taking the time to leave us this great review, and we are happy to hear about your positive experience with our team.
Customer Services
Great service from all the staff at…
Great service from all the staff at Porsche Nottingham. They were so helpful when my car broke down
February 10, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hi Tracy,
We're happy to hear that the staff at Porsche Centre Nottingham were so helpful when your car broke down.
Thank you for sharing your positive experience.
Customer Services
Kept informed and completed in good time
September 30, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hi Nick,
We sincerely value your review.
Thanks for such a positive rating!
Take care,
Customer Services
Excellent service
Always made to feel welcome and well looked after whilst waiting for the service
September 29, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hi Mr Smith,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hi Richard,
We appreciate you sharing your positive experience; we are so happy to hear you consistently receive great service from Kinner.
Customer Services
Excellent service with a smile
Excellent service with a smile and a lovely latte. Porsche centres really know how to do customer service. A big thank you to Andrea, Laura, Rachel and Jenny who made my visit special.
April 9, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hi Craig,
We appreciate you sharing your positive experience with us.
We're happy to hear that you enjoyed the excellent service and that our team made your visit special.
Customer Services
Overall professional service was given…
Overall professional service was given by Kinna Arden. I would definitely recommend.
January 9, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hi Jane,
We're happy to hear that you received professional service from Kinna.
Thank you for recommending us; we appreciate your positive feedback!
Customer Services
Helpful friendly and efficient team
Helpful friendly and efficient team. Classic car rates for over 20 year old Porsche makes using them much more sensible for my old car.
September 5, 2025
Reply from Stratstone - Porsche Centre Nottingham
Hi Mr Dunn,
We're happy to hear that our team was helpful, friendly, and efficient! It's great to know our classic car rates make sense for your Porsche.
Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hi Margaret,
We're glad you found our service efficient and friendly.
We appreciate your feedback regarding the cost.
Customer Services
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