Stratstone - Porsche Centre Nottingham Reviews 

259
TrustScore 4.5 out of 5

4.3

Electric Avenue, NG2 1RS Nottingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!

Company replied

Rated 5 out of 5 stars

This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who... See more

Company replied

Rated 5 out of 5 stars

Dropped into Porsche Nottingham on a lunchtime needing a replacement tyre fitted. Booked the car in for a while you wait appointment the following morning. Experienced the usual courteous, timely an... See more

Company replied

Rated 5 out of 5 stars

Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Electric Avenue, NG2 1RS, Nottingham, United Kingdom

  • 0115 934 0062

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

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4.3

All reviews

(259)

4,337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good service

good service, drinks, reception

prices are getting really expensive though

September 3, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi,

We're glad you enjoyed our service and drinks.

We hear your feedback regarding our pricing and appreciate you bringing this to our attention.

Customer Services

Rated 5 out of 5 stars

Brilliant Service

Absolutely delighted with the service I received from Michaela in the service department, absolute legend couldn't fault it!

September 1, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi,

We're delighted to hear about the exceptional service you received; it's fantastic that you couldn't fault the experience.

We appreciate your positive feedback about Michaela.
Customer Services

Rated 5 out of 5 stars

Excellent throughout

Excellent throughout - from initial booking through to final handover.

August 20, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi,

We're happy to hear that your experience was excellent, from booking to handover.

Thank you for your positive feedback; we appreciate it.
Customer Services

Rated 5 out of 5 stars

Amazing experience cannot fault the…

Amazing experience cannot fault the dealership from start to finish

August 14, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Savio,

We are happy to hear that you had such an amazing experience.

Thank you for your positive feedback; we appreciate it greatly.
Customer Services

Rated 5 out of 5 stars

Great service thanks.

August 1, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Wayne,

Thank you for the five star review.

Have a lovely day!
Customer Services

Rated 3 out of 5 stars

Mixed experience

Initially the response at purchase was ok after that indifference I think sums it up . Eventually matters were resolved.

July 31, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Andrew,

We appreciate your feedback and are sorry to hear that our service didn't meet expectations initially.

We're glad the issues were eventually resolved and will use your comments to improve our customer support.

Customer Services

Rated 5 out of 5 stars

Team were great whilst servicing my RS.

Team were great whilst servicing my RS.

July 12, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Byron,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

Rated 5 out of 5 stars

Friendly Efficiency

Efficient, friendly service. Great communication and updates throughout.

July 8, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Matt,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Rated 1 out of 5 stars

Dreadful customer service

Dreadful customer service, indifferent and brusque to the point of rudeness. Reception team were the only good point.

July 7, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Louise,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com

Thank you,
Customer Services

Rated 5 out of 5 stars

Porsche service care was good.

Excellent service care with Dillon. And good pick up and drop off as promised. Saved me a trip to Nottm Porsche

July 1, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi John,

We're happy to hear that you received excellent care and benefited from our pick-up and drop-off service.

Thank you for your positive feedback about Dillon.
Customer Services

Rated 5 out of 5 stars

Exhaust fitted

Jenny always kept me informed with progress of my car. Will be using Porsche Nottingham again

March 7, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Darren,

We're happy to hear that you were well-informed about your car's progress from Jenny.

Customer Services

Rated 5 out of 5 stars

Swift & effective

Swift & effective, always made to feel welcome.

June 23, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Del-Ryan,

We're happy to hear that you feel welcome and that our service is effective.

Customer Services

Rated 5 out of 5 stars

professional service as always

I was informed when The AA dropped off my vehicle, maintenance department kept me in contact with the diagnosis and repairs, received my car fixed and cleaned

June 24, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Mr Muhammad,

We're happy to hear that our maintenance department kept you informed about your vehicle's diagnosis and repairs, and that you received your car fixed and cleaned.

Thank you for your feedback.
Customer Services

Rated 5 out of 5 stars

Exceeding the normal expectations.......

While the service to the vehicle was as good as you would expect from a Porsche dealership, what raised it a step higher was the excellent, professional and friendly attitude I encountered with each person I spoke to.
Special thanks go to Michaela, who, along with her colleagues at the front desk, kept me comfortable and updated throughout my wait.
If only all companies were as easy to deal with!

June 20, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Cautheen,

We're happy to hear that you had such a positive experience with Michael and the service team.

We appreciate your kind words regarding the professional and friendly service you encountered. It's great to know you were kept comfortable and updated.

Customer Services

Rated 5 out of 5 stars

Great service by the service dept

Great service by the service dept. !!

April 6, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Mitchell,

We appreciate you taking the time to share your positive experience with our service department; we are so glad to hear it!

Customer Services

Rated 5 out of 5 stars

Great Team at Nottingham Porsche

Great team at Nottingham Porsche. Reception lovely, service team a little slow as they are super busy but always accomodate requests and have the information you need.

June 4, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Jason,

We're happy to hear that you had a positive experience with our team!

We appreciate your feedback regarding the service team and are glad we could accommodate your requests and provide helpful information.

Customer Services

Rated 5 out of 5 stars

friendly service

Friendly Service, kept informed throughout the day, informed video of car, thanks

June 3, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Andrew,

We appreciate you mentioning our friendly service and the video.

We are happy you were informed during the day.
Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service, greeted with a smile offered Drinks and refreshments, everything was explained in detail, with extreme professionalism, special thanks to Michaela for the level of care and knowledge

June 2, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi,

We appreciate you taking the time to leave us this wonderful feedback.

We're happy to hear that you received excellent service and that everything was explained professionally by Michaela.

Customer Services

Rated 5 out of 5 stars

Great Customer Service

Really helpful customer service from Michela. Very handy pick up / drop off service

May 28, 2025
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Daniel,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards,
Customer Services

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