Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
Company replied
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Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
Company replied
This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who... See more
Company replied
Dropped into Porsche Nottingham on a lunchtime needing a replacement tyre fitted. Booked the car in for a while you wait appointment the following morning. Experienced the usual courteous, timely an... See more
Company replied
Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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Electric Avenue, NG2 1RS, Nottingham, United Kingdom
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The Reception and Advisor Staff are very hands on and want to make your visit with your vehicle the best experience it can be.
Top marks from me.
G.Startin

Reply from Stratstone - Porsche Centre Nottingham
Lack of response from sales representative worn out race tech steering wheel and missing fire extinguisher

Reply from Stratstone - Porsche Centre Nottingham
When i booked the service for my car i was told it was a major service and was given a quote for that. When i collected the car i was told it had had a minor service with extra items but the price i paid was the same as originally quoted. I queried this with the person dealing with me but she said the person who i booked the service with must have got it wrong? I also wasn't given a copy of my MOT certificate. This has since been sent out to me.

Reply from Stratstone - Porsche Centre Nottingham

Reply from Stratstone - Porsche Centre Nottingham
The experience was exactly what i would expect with great communication from the service staff and a very quick process of giving and receiving the car.
The staff i interacted with were all very helpful and friendly.

Reply from Stratstone - Porsche Centre Nottingham
Thank you team Porsche Nottingham for enhancing the whole Porsche experience. Special thanks to Jenny in service for her coordination and communication, Andrea front of house where nothing is too much trouble and Tom Hale in sales for his Porsche knowledge and general enthusiasm (I was only visiting for an MOT!) Next is the major service in a couple of weeks, Michaela in service has already found a very convenient 2 day slot and is organising a Porsche loan car for the period - always a highlight in itself.
Thanks again, our 911 is in safe hands.
Kevin - Sheffield.

Reply from Stratstone - Porsche Centre Nottingham
Train your personnel to adhere to certain high standards for all customers irrespective to status colour creed nationality etc
Other issues:
Poor Communication and response.
Keeping Car without checking with me first for 4 unexpected days.
Poor follow up on request.
Only happened on this last ocassion all prior visits were handled professionally hence personnel requires training to be professional irrespective.

Reply from Stratstone - Porsche Centre Nottingham

Reply from Stratstone - Porsche Centre Nottingham
service was amazing kinna was so helpful, best service experience i have ever recieved

Reply from Stratstone - Porsche Centre Nottingham
I wanted to take a moment to recognise the exceptional service I received from Michaela during my recent visit. From the moment I arrived, she was warm, welcoming, and incredibly professional. She took the time to explain everything clearly, kept me updated throughout the process, and made sure I was comfortable and informed at every stage. What really stood out was her attention to detail and her genuine care for both the car and the customer — something that’s rare to find and hugely appreciated.
Michaela went out of her way to ensure the experience was smooth and stress-free, showing real pride in her role and commitment to the Porsche brand. It’s clear she’s passionate about what she does, and it made all the difference. People like Michaela are the reason I wouldn’t hesitate to return or recommend Porsche to others. She’s an absolute credit to your team.

Reply from Stratstone - Porsche Centre Nottingham
Porsche Nottingham always go above & beyond. It’s always a pleasure visiting Porsche centre Nottingham from reception to service or sales.

Reply from Stratstone - Porsche Centre Nottingham
Porsche Nottingham were very impressive for my last service visit and made me feel a valued customer

Reply from Stratstone - Porsche Centre Nottingham
Michaela in the service team was very professional, friendly and helpful. She made the whole service experience easy. Thank you!

Reply from Stratstone - Porsche Centre Nottingham
Pleasant staff all round (Michaela from service in particular) Nice environment in which to wait along with a steady supply of refreshments.
Cockeyed date entry needs sorting!

Reply from Stratstone - Porsche Centre Nottingham
Overall a positive experience this year. I booked in for solely my MOT as bi-annual service not due until April 2026. I was provided with a comfortable private room to carry out private phone calls and work etc. Coffee & biscuits provided and the car was washed on completion.
Pre/Post MOT car inspection & health check carried out which was beneficial and well received.
I would have preferred to be provided a loan car as requested 3-months in advance (always been provided this at all previous planned visits). Despite this, the work was done in a timely manner with care and attention to detail.
There were a couple of requests regarding the MOT which came with a different outcome which was not ideal and subsequently recorded as a defect which is disappointing.
This therefore shows a slight inconsistency across the Porsche service team as I have been an uninterrupted Porsche Centre Nottingham customer for 6 years to date and there are areas on the car which have been recorded as 'amber' in previous years yet recorded as 'green' this year despite no changes made.
Overall a positive experience and I intend to continue as a loyal customer in future.
PCN - please take note of my comments.
Thank you, Jonathan Carse

Reply from Stratstone - Porsche Centre Nottingham
The service team were faultless. Issue identified and rectified. I couldn't ask for more.

Reply from Stratstone - Porsche Centre Nottingham
Immaculate showroom and service area. Welcoming and knowledgeable staff and great coffee

Reply from Stratstone - Porsche Centre Nottingham
Great service provided by the whole team at Porsche Centre Nottingham.

Reply from Stratstone - Porsche Centre Nottingham

Reply from Stratstone - Porsche Centre Nottingham
Fantastic recent experience with Porsche Centre Nottingham Service.
Car was booked in for software upgrades.
Great service from the team - Michaela and Kinna.
Car was quickly returned to me and I was kept informed all the way through the process.
Also given a great loan car ,which exceeded my expectations.
How does it get any better then this - keep up the good work Nottingham.

Reply from Stratstone - Porsche Centre Nottingham
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