Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers
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See what reviewers are saying
The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... See more
Company replied
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... See more
Company replied
Company details
- Car Dealer
- also in
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Marsland Street 24, SK1 2AH, Stockport, England, United Kingdom
- 0161 476 9090
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Reply from Stratstone - Porsche Centre Stockport
Fast , Friendly, Reliable
Tom helped me, but every part of the team and everyone I spoke to offered excellent service. It was just a great reassuring experience.

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport
Highly recommended
I recently had my car serviced at Porsche Centre Stockport and the experience was excellent from start to finish. The whole process was handled with professionalism, efficiency and genuine attention to customer care throughout.
The service team were friendly, knowledgeable and kept me fully informed at every stage, making everything straightforward and stress-free. It is clear they take real pride not only in the work they carry out, but also in ensuring customers feel valued and looked after.
What particularly stood out was the level of customer service when I had a small concern afterwards. It was dealt with promptly, professionally and with genuine care to ensure I was completely satisfied. That level of aftercare and commitment to customer satisfaction is increasingly rare and was greatly appreciated.
I would very highly recommend Porsche Centre Stockport to anyone looking for exceptional servicing and first-class customer care.

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport
Porsche Stockport feels second home
Porsche Stockport feels second home, great hospitality, nice Coffee & biscuits, full of positive energy, super kind staff, professional service with fast Chargers and comfortable waiting lounge, you just relax and don't feel the time go by.

Reply from Stratstone - Porsche Centre Stockport
Great staff and a comfortable relaxing…
Great staff and a comfortable relaxing environment. Work done with no problems and good value for an MOT

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport
Poor customer service
Poor customer service. Brand new Porsche Cayenne with engine misfire. Dealership principal was not replying to my emails.

Reply from Stratstone - Porsche Centre Stockport
Not exactly premium service from a “premium” brand
Several issues with the way I was dealt with..

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport
We recently bought a Macan from the…
We recently bought a Macan from the Porsche dealership in Stockport and had a great experience from start to finish, all thanks to Chris.
It was our first time buying a Porsche, so we didn’t know much going in. Chris was incredibly patient and took the time to walk us through everything in detail. He let us spend hours using the car configurator and was more than happy to go back and forth with us over the following weeks as we made changes. Nothing ever felt rushed.
What really stood out was how calm, polite and honest he was throughout. He’s very softly spoken, not pushy at all, and completely transparent – which made the whole process feel comfortable and enjoyable.
At one point we did consider going with another dealership just because it was closer to home, but after speaking with Chris again, he reassured us why we chose Stockport in the first place. We’re really glad we stuck with him.
The overall service was genuinely excellent from beginning to end. No regrets at all (other than the dent in the bank balance!).
If you’re thinking about buying a Porsche, I’d highly recommend speaking to Chris. His knowledge is spot on, and with how customisable these cars are, it really helps to have someone who knows the product inside out.
Post purchase there have been a few minor teething problems. No if's no buts - everything was sorted and follow ups arranged quickly so rest assured the after care is just as amazing as the sales.

Reply from Stratstone - Porsche Centre Stockport
Poor, poor, poor service
I was given an invoice for £700 more than the price quoted for the service and then was told that when I booked the car in I was advised of the increase which is a complete fabrication of the truth.

Reply from Stratstone - Porsche Centre Stockport

Reply from Stratstone - Porsche Centre Stockport
Absolutely shocking
Absolutely shocking, Michael Pinkerton never gets back to you by emails or telephone, all I wanted was to get my car fixed. In the end I dealt with a lad called Tom who was brilliant got back to me straight away so I knew where I was up to with work cost etc.Got car sorted else where, due to bad service.
Will do my best to avoid this place!!!!

Reply from Stratstone - Porsche Centre Stockport
Purchased my 2nd vehicle from Porsche…
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk through the door. James King, the sales specialist was courteous and a delight to deal with. His knowledge and understanding of my needs were exemplary. A true gentleman!!

Reply from Stratstone - Porsche Centre Stockport
James was very friendly and efficient…
James was very friendly and efficient throughout the process of ordering our new Macan

Reply from Stratstone - Porsche Centre Stockport
Thorough care of my car, pricing "ambiguous".
Thourugh care of my car, "misunderstanding" on price of job (resolved after my query).
Anticipated wait was 2 hours instead of "about1".
The overall experience was what I'd expect from Porsche but updates on the progress of the job wouldhave been appreciated as was the price I was quoted on arrival which was not what I had been given before making the appointment.

Reply from Stratstone - Porsche Centre Stockport
Great customer service provided by…
Great customer service provided by Steven Hughes on Service desk. I’ve been coming here for the last five years and I’ve always dealt with him and have to say it has been a pleasurable experience every time.
Simon

Reply from Stratstone - Porsche Centre Stockport
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