Stratstone - Porsche Centre Stockport Reviews 

231
TrustScore 4.5 out of 5

4.5

Marsland Street 24, SK1 2AH Stockport, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My GT car was due routine service with no serious concerns although I had noted some subtle variation in drive, gear changes and cabin sounds. Mike Pinkerton in service logged all the details an... See more

Company replied

Rated 5 out of 5 stars

Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... See more

Company replied

Rated 3 out of 5 stars

I have struggled since i bought my car with various small issues, which have all eventually been sorted. However my main issue is with communication. I have continuously struggled to speak to various... See more

Company replied

Rated 1 out of 5 stars

Vehicle had major service, then few weeks later engine fault and loss of power. Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle w... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Marsland Street 24, SK1 2AH, Stockport, England, United Kingdom

  • 0161 476 9090

4.5

Excellent

TrustScore 4.5 out of 5

231 reviews

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1-star

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4.5

All reviews

(231)

4,268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and my new car was…

Very helpful and my new car was presented perfectly

January 22, 2026
Unprompted review
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello, Wayne.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars

Mike in service was on the ball and…

Mike in service was on the ball and really helpful

January 17, 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Stephen, We appreciate you leaving us a review - thank you! Have a nice day! Stratstone Brand Customer Services

Rated 5 out of 5 stars

Porsche Stockport the place you feel proud to drive a Porsche

Porsche Stockport provided me with an excellent service. Everyone was extremely professional while most caring and welcoming with a very warm hospitality. They truly made me feel relaxed in a very comforting environment with excellent ambience. They certainly know how to make you feel special. Thank you.

January 13, 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars

Full vehicle check and fault diagnostic

The service team did a thorough check over the car including updating uncompleted recalls and a check of the charging systems. Steve also offered some advice on next steps should further work be required

January 12, 2026
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hi David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Steve at Dealership
Have a lovely day!
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars

Exceptional customer service and superb…

Exceptional customer service and superb team.

December 24, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Justine,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 3 out of 5 stars

Unhappy

They tried to charge me double what it should cost for a service for my car. The on board charger had broken. I paid extra for a fast charging facility when I bought the car but they replaced the broken fast charger with a normal charger. When the on board charger broke, it broke our household charger too and I am yet to hear whether Porsche will be paying for the replacement of our household charger.

December 27, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Brand Customer Services

Rated 1 out of 5 stars

The senior service staff are not…

The senior service staff are not helpful or nice to deal with.
After having the car at stockport for nearly 3 weeks
have driven oit for just under 20 miles it has three issues .... tyres , air con filter and low brake fluid.
We had a video showing us the inspection that you did ?

December 18, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hi Leonard,

Thanks for sharing your feedback on your experience with Porsche Centre Stockport. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Customer Services

Rated 5 out of 5 stars

Great service

December 11, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello George,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great organised visit for my oil…

Great organised visit for my oil service and part replacement. Mike looked after me very well and helped me pre-plan for 2026 my MOT.

December 17, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hi Kerry,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Mike at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 1 out of 5 stars

Really poor service.

Really poor service.
My 3 year old car broke down evening of 25th November. Porsche Assist sent a third party to recover my vehicle to my home due to the dealership being closed. Third party recovery damaged the car.
Called Porshce Centre Stockport on 26th November for advice on how to get the car to the dealership. Person I spoke to couldn't have had a worse attitude. Was told to call Porsche Assist as it was "nothing to do with me or the dealership" and was basically told it wasn't their problem.
Car was collected and taken to the dealership on 26th November. Wiring fault caused the traction control and spoiler modules to fail.
Car collected from Porsche Centre Stockport on 1st December. Upon arriving home, the spoiler was stuck in the extended position and wouldn't retract. Next time I started the car I received a Chassis Error. Called John who had dealt with the original repair, but he was unavailable. Called twice on 1st December and twice on 2nd December and had to complain before I got a call back. Was told I couldn't be seen until 17th December so complained and was booked in for Friday 5th December.
Needed to cancel the appointment and also had further issues with the car to discuss.
Called twice on 3rd December to cancel the appointment with no call back. Also called twice on 4th December with no call back. It is now 4pm on 5th December and still no call back.
I would not recommend Porshce Centre Stockport on the back of this. The calls were regular and the service was amazing when they wanted my money for the car, but the aftersales service has left me questioning whether I want to keep the car or sell it and spend my money elsewhere!

December 5, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hi Stephen,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars

Excellent Service

November 25, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services

Rated 5 out of 5 stars

Excellent staff that make you feel…

Excellent staff that make you feel welcome

November 19, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Fantastic experience with Des & Nathan

Fantastic experience with both Desmond and Nathan at Porsche Stockport. Thank you both for all your help and support on my career it was a pleasure to be served by you both.

November 20, 2025
Unprompted review
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello,

Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!

Stratstone Customer Services

Rated 5 out of 5 stars

Everything is super nice!

November 12, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Stockport Customer Services

Rated 2 out of 5 stars

Service costs are over priced!

Service costs are over priced!

November 3, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello David.

Thanks for sharing your feedback on your experience with Porsche Centre Stockport .

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Porsche Centre Stockport Customer Services

Rated 5 out of 5 stars

Always a top service at Porsche…

Always a top service at Porsche Stockport!!

October 30, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hello David, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Stratstone Customer Services,
stratstonecustomercare@stratstone.com.

Rated 5 out of 5 stars

Personable

Personable, honest and importantly no surprises

October 17, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hi Martin,

Thank you for your positive feedback and your time.
Customer Services

Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful, going the extra mile to resolve an issue I had

October 16, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hi Robert,

We're happy to hear that our team was efficient and helpful in resolving your issue. 
Customer Services

Rated 5 out of 5 stars

Exceptional service and professionalism

Exceptional service and professionalism

October 17, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hi George,

We appreciate you sharing your positive experience and are happy you were satisfied with our exceptional service and professionalism.

Customer Services

Rated 1 out of 5 stars

1st time using Porsche Stockport…Sloppy…

1st time using Porsche Stockport…Sloppy and Complacent and will be back to Wilmslow instead

October 3, 2025
Stratstone - Porsche Centre Stockport logo

Reply from Stratstone - Porsche Centre Stockport

Hi James,

We appreciate your feedback and we're sorry your visit wasn't satisfactory.

We'll address your concerns to improve our service.
Customer Services

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