Great service from Robbie Henderson and Ian. Both were very knowledgeable and went out of their way to answer my questions and made the handover process good. Dealing with Robbie over the whole purcha... See more
Company replied
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Staff were very helpful,and problems delt with very fast ,Steven in service depth was great keeping me informed .and a pleasure to deal with picked up car paid bill in and out in ten minutes, what ef... See more
The Health Check video was excellent and I could see in the background a modern, clean and efficient workshop. All work carried out promptly. Car was spotless on its return. Reception Desk and Service... See more
Company replied
The workshop mechanics were super and quick, but on collection of my car which was covered in bird poo and interior not so clean I felt a bit let down as previous occasion on recalls etc the mercedes... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
135 Milton St, G4 0DH, Glasgow, United Kingdom
- 0141 331 4600
4.2
Great
811 reviews
Asks customers to review
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Reply from Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Bookings on the telephone do not translate to yhe garage used
everyone was helpful, but the booking was for a courtesy car not a wait appointment
March 17, 2026
Reply from Stratstone - Smart of Glasgow
Hello,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
smart of Glasgow Customer Services
Helpful, professional, friendly - seemless transaction
Our salesman Jamie was very helpful, friendly and professional at all times. I would highly recommend Stratstone Glasgow if you are chosing to purchase a car.
March 13, 2026
Reply from Stratstone - Smart of Glasgow
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jamie at Dealership
Have a lovely day!
smart of Glasgow Customer Services
Great customer service from Louise
Great customer service from Louise, knows the brand and the cars. Very impressive I’ve been Audi loyal for 12 years not any more
March 13, 2026
Reply from Stratstone - Smart of Glasgow
Hello,
Louise will appreciate you leaving this review - thank you!
Have a nice day!
smart of Glasgow Customer Services
The whole process was seamless and…
The whole process was seamless and quick from initial contact to leaving with my perfect car - great job.
March 11, 2026
Reply from Stratstone - Smart of Glasgow
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
Reply from Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Service itself was fine however I…
Service itself was fine however I received a fine for my car being road tested through a lez zone, enquired to be told it was basically my problem, didn’t have a response as to why trade plates weren’t used when th car had no tax or mot
February 27, 2026
Reply from Stratstone - Smart of Glasgow
Hi Kieran,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Overall the service was friendly and…
Overall the service was friendly and efficient and we appreciated being kept informed throughout
March 10, 2026
Reply from Stratstone - Smart of Glasgow
Hello Gill,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Mhairi and Kate in the service…
Mhairi and Kate in the service department looked after me tremendously with a loan car whilst my Sclass was in for a B service
March 4, 2026
Reply from Stratstone - Smart of Glasgow
Hello,
Thanks for sharing your recent experience!
It sounds like Mhairi and Kate have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services
Brilliant experience with Robbie
Brilliant experience Robbie was a great help, made the whole process easy and stress free.
February 23, 2026
Reply from Stratstone - Smart of Glasgow
Hi Louise,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Robbie at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Reply from Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Very easy to deal with.
March 2, 2026
Reply from Stratstone - Smart of Glasgow
Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The person dealing with my problem was…
The person dealing with my problem was personable empathic and helpful
February 27, 2026
Reply from Stratstone - Smart of Glasgow
Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Reply from Stratstone - Smart of Glasgow
Hello Richard,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Brand Customer Services
Service and MOT
Service, MOT and additional work completed to an exemplary standard. I was kept fully informed throughout the dat.
February 18, 2026
Reply from Stratstone - Smart of Glasgow
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Really great service from Habib in…
Really great service from Habib in servicing. Provided regular updates on the progress of work being carried out out on my vehicle.
February 16, 2026
Reply from Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Good job done and all staff where very…
Good job done and all staff where very attentive.
Especially Mhairi on reception.
February 12, 2026
Reply from Stratstone - Smart of Glasgow
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Stratstone Mercedes are a fantastic…
Stratstone Mercedes are a fantastic company to deal with, their customer service is excellent, special thanks to Mhairi who couldn’t do enough and was brilliant!!!
February 6, 2026
Reply from Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Reply from Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
5 star service
5 star service as always from Mercedes Benz, Milton street Glasgow when our car was in for its 3rd service and MOT
February 10, 2026
Reply from Stratstone - Smart of Glasgow
Hello Peter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
smart of Glasgow Customer Services
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