Stressless® UK Reviews 

We purchased a Stressless Paloma 2-seater electric recliner settee for £5K+ through Hunters of Derby and received item 3rd February 2026. Payment was made in full prior to delivery. On the 4th day, I contacted Hunters as the settee had a fault on the left side cushion pad. An agent for Stressless came 10 days later, declined to sit on the settee to experience the issue, but visually examined it stating there was nothing wrong, claiming Stressless would say the customer preferred to sit on that side of the settee resulting in the compression of the cushion pad filling!! We had only had the item for 4 days!! Stressless declined to rectify it and sent a report to Hunters stating this. Hunters came to see the settee, stating he couldn't see anything wrong with it, in spite of me telling him that everyone who had sat on the sofa had made the same comment of something being wrong with the cushion pad. Hunters agreed to have the settee cushion pad "repaired", by replacing the filling at their expense. The earliest this filling was available from Stressless was middle of May. Totally unacceptable!! Should be called "Stressful". Product not worth the money. I would advise anyone considering buying this to look elsewhere for a better product. Now waiting to have settee repaired so we can use it. :-(

A lovely chair and stool and very well made.

Arrived on time and assembled promptly. Very comfortable!

Really pleased with our purchase ofmedium size Stressless Consul and footstool in dove grey My wife is petite height and perfect fit for her
Very comfortable , swivel is ideal and easy to recline slightly just by leaning back

Extremely comfortable and stylish chairs. A joy to relax in.

The chair I purchased was a replacement for a well worn chat of the same design.
Perfectly happy thank you.

Great product and great service from supplier.

The delivery men were very good. They gave the chairs a thorough inspection and pointed out a couple of possible problems.

Lovely chairs, superbly comfortable. Minor issue with broken glide ring which rather took the shine off the purchase. On the positive side repairs were quickly arranged.

Too early to say about wearability but the quality looks very good and when delivered it was well packaged.

Great product, helpful staff, quick and efficient delivery.

Having only had the sofa for 6 days the leather is all wrinkled. I Have contact furniture shop where I bought this sofa they stated that this was normal. I do not agree after only 6 days use in a single person home. Further action will be taken. Photos available.

My chair is exactly what I hoped for. I'm very happy with it.

From visiting Potburys to order to accepting delivery the process was smooth. We have tried various makes of chair over the years none come close to Stressless for comfort the previous ones we had were 16 years old and starting to show their age

Bought a 3 seater & 2 seater Buckingham leather stressless sofa from Arthur Llewelyn Jenkins about 7 years ago had problems with seats sinking in first few months, which were renewed. Now have 5 seats that you have to put cushions on because they have all sunk eventually found one of there repair companies in England to replace them at a cost of £250 + for each seat last year. We were originally told they would last a lifetime with the guarantee. Now find it’s only a 1 year guarantee never worth the money there are only 2 of us so not overused. They are now so uncomfortable having to go out and buy new settee’s

Sales staff and delivery drivers went above and beyond. The chairs are great and so comfortable. So easy to recline also, just lie back and the chairs go with you.

Issue re two chairs ordered but only one initially made available for delivery. No big deal in the scheme of things just not very efficient.

We spent a long time deliberating with the assistance of the deputy store manager which products to purchase and we have certainly not been disappointed. Certainly a great product.