Excellent initial contact, superb service and delivery. All people invloved could not have been more helpful. Date given for delivery was honoured, in fact the chairs arrived at least 10 days early, w... See more
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We’re so pleased with our new Stella Wood sofas! So stylish, comfortable and relaxing, whilst giving plenty of support for our backs. The staff at Charletons in Paignton were knowledgeable and very... See more
Company replied
Really pleased with our purchase ofmedium size Stressless Consul and footstool in dove grey My wife is petite height and perfect fit for her Very comfortable , swivel is ideal and easy to recline sl... See more
Company replied
Helpful staff at shop. Easy to keep in touch & clear information. As manufactured to order, had to wait 10 weeks to arrive in UK + a further couple of weeks for delivery to home. Delivery staff he... See more
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Company details
Written by the company
Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.
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4.5
Excellent
2K reviews
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Replied to 92% of negative reviews
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First class thank you
January 29, 2026
Reply from Stressless® UK
Dear Mr. Park,
Thank you so much for your great feedback!
Purchased 2 stressles chairs .very…
Purchased 2 stressles chairs .very disappointed did receive care kit to maintain leather. Considering the price of the items . was given a 50% reduction of care kit . tried to order online .after 2 weeks . told we were to late
January 31, 2026
Reply from Stressless® UK
Dear Mrs. Perry,
Thank you for taking the time to send us your feedback. We are sorry to know that you encountered difficulties with the leather care kit. Please contact us directly at consumersupport.uk@stressless.com and we will be happy to help further.
Robust and comfortable
I am very pleased with the chair. It is very comfortable and seems robust and well made. My only comment is that although by fiddling with it I can work out what the lever and knobs do, some sort of instruction manual would have been useful. There is also nothing to identify which model it is which was a problem when I tried to register it.
January 30, 2026
Reply from Stressless® UK
Dear Mr. Leatherdale,
Thank you for taking the time to leave us your feedback. If you still need help identifying the model or using the tension wheels, please contact us directly at consumersupport.uk@stressless.com and we will be happy to help.
Beautiful quality as expected
Beautiful quality as expected, it actually feels so much better than our old one - leather / fittings so much improved.
January 26, 2026
Reply from Stressless® UK
Dear Ms. Barnett,
Thank you for your amazing feedback, it is very much appreciated!
Stressless Classic Wingback
My new Stressless Classic Wingback is far from Stressless. It is stressfull and painfull to sit in.
There are raised stitched ribs in the seat that cause pressure points on my posterior that has caused so much pain that I cannot sit in it.
A Stressless technician has looked at it and reported that there is nothing wrong with it.
The chair is of no use to me.
January 22, 2026
Reply from Stressless® UK
Dear Mr. Sanders,
Thank you for taking the time to leave us your feedback. We are sorry to know that you are not fully satisfied with the comfort of the Wingback recliner. Our products are thoughtfully designed for both comfort and functionality, with a variety of styles and sizes available. This allows customers to choose the option that best fits their individual needs and provides the most comfortable fit for their body.
We are sorry that you have had reason for complaint, and we regret that we are unable to offer an alternative.
Wonderful relaxing and comfortable…
Wonderful relaxing and comfortable chair
Very stylish too
Expensive! But sometimes you get what you pay for
January 31, 2026
Reply from Stressless® UK
Dear Sue,
Thank you for your amazing feedback, it is very much appreciated!
Beautifully engineered and built chair…
Beautifully engineered and built chair of luxury sitting comfort. Design and materials wonderfully crafted. Nothing better.
January 30, 2026
Reply from Stressless® UK
Dear Graham,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless furniture!
Reply from Stressless® UK
Dear Mr. Leppard,
Thank you for your positive feedback, we really appreciate it!
Love our new reclining chairs and sofa.
January 11, 2026
Reply from Stressless® UK
Dear Customer,
Thank you for your positive feedback, we really appreciate it!
The much needed new chair.
The Stressless Mayfair chair is so comfortable and looks great in our room. Everyone wants to try it when they come in. The company we bought it from in Edinburgh were brilliant to deal with.
January 27, 2026
Reply from Stressless® UK
Dear Ms. Martin,
Thank you for your amazing feedback, it is very much appreciated!
Reply from Stressless® UK
Dear Mr. Gardner,
Thank you for your amazing feedback, it is very much appreciated!
Reply from Stressless® UK
Dear Paul,
Thank you for your feedback. We’re pleased you’re happy with the quality and craftmanship of your Stressless furniture. We understand it’s a premium product and appreciate your investment. We hope it brings you lasting comfort.
My Stressless chair is wonderfully…
My Stressless chair is wonderfully comfortable but the leather has split in just over 5 years. They claim their furniture will last a lifetime. This a quote from their website. "When you purchase Stressless® furniture, you choose quality that will serve you throughout a lifetime." Mine has lasted just over 5 years. Had I known this would happen I would never have bought a Stressless chair. I am very pleased to have had a phone call from the retailer, Potbury's of Sidmouth who tell me that Stressless are supplying them with a panel and that they will then arrange for the panel to be fitted. If this happens the 1* will become 5* as the customer service will have been exemplary. Watch this space.
January 6, 2026
Unprompted review
Reply from Stressless® UK
Dear Mr. Boyce,
We are sorry to learn about your recent experience with your Stressless recliner and we understand your disappointment. We have received your email as well and on this occasion we will liaise with your retailer and check this matter further.
Superb service from start to finish
Superb service from start to finish. Great product.
January 23, 2026
Reply from Stressless® UK
Dear Mr. Brown,
Thank you for your amazing feedback, it is very much appreciated!
Stressless - so comfy
Having noticed a Stressless sofa in the furniture store and found it to be so smart, well made and comfortable we purchased two! for our new home where they now proudly sit, and so do we.
Stressless is simply quality furniture built and finished to a high standard.
January 16, 2026
Reply from Stressless® UK
Dear Tony,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless sofas!
One of our electric chairs makes a…
One of our electric chairs makes a noise
Some one is coming to see to it
But I would like it replaced?
January 23, 2026
Reply from Stressless® UK
Dear Mr. Willemstyn,
We are sorry to learn about your recent experience with your Stressless electric chair and we understand your disappointment. If you could send us more details at consumersupport.uk@stressless.com we will liaise with your retailer and check this matter further.
Stressless Recliner
Friendly advice and service from the staff at HSL Rotherham. Chair delivered within a week. Well made and comfortable as we expected. Would highly recommend.
January 16, 2026
Reply from Stressless® UK
Dear Lesley,
Thank you for sharing your experience, we really appreciate it!
Reply from Stressless® UK
Dear Ms. Marsh,
Many thanks for your positive feedback!
Very firm seats
When I tried the Fiona sofa in the store I was very impressed by the comfort of it with great lumbar support.
However at home, sitting for longer, I find the seats far too hard. I have spinal stenosis and herniated discs and the pressure of the seat on the nerve running through the buttock is really painful. The pain has been increasing since getting the sofa so now after two weeks I can hardly walk.
I am so disappointed and upset that after spending £2,500 I can't use the sofa.
January 29, 2026
Unprompted review
Reply from Stressless® UK
Dear Ms. Hepburn,
Thank you for taking the time to leave us your feedback. We are sorry to know that you are not fully satisfied with the comfort of the Fiona sofa.
We understand how upsetting it must be to find that a sofa you initially found comfortable in store does not feel the same when used at home, particularly given your existing spinal conditions. While many customers find the Fiona sofa supportive, we recognise that comfort is highly personal and can be influenced by individual needs, health conditions, and how a sofa is used over longer periods of time.
We are sorry that we could not help further on this occasion.
very pleased with the chair
very pleased with the chair, had it about 3 weeks now. Lesley at Hastings branch very knowledgeable and very helpful
January 13, 2026
Reply from Stressless® UK
Dear David,
Thank you for sharing your feedback, we really appreciate it!
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