Stuart Westmoreland Reviews 

462
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and extensive product knowledge, making every interaction pleasant and informative. The service provided, from initial inquiry to delivery and installation, is frequently highlighted as excellent, with many appreciating the personalized and efficient approach. Consumers are particularly impressed with the prompt delivery and flawless installation services, often noting the care taken by the delivery teams. Reviewers also find the products to be of high quality and appreciate the competitive pricing, often mentioning great value for their purchases.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, helpfulness, and... See more

Service

People report positive experiences with service, consistently describing it as excellent from initial inquiry... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Delivery service

Customers consistently report positive experiences with the delivery service, often highlighting the... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing products as competitively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, from telephone enquiry to in-store sales and delivery. Our old gas cooker was condemned and needed to be replaced quickly. After phone call to establish stock availability I went to... See more

Company replied

Rated 5 out of 5 stars

Our television eventually died on us after many years of service so we popped down to Stuart Westmorelands. Had fantastic service from Andrew who took his time to go through all the differences betwe... See more

Company replied

Rated 5 out of 5 stars

Looking for a new built-in dishwasher and have always gone with their recommendations on what is best for us. Being able to check the drawers (including the top cutlery tray!) for how everything fits... See more

Company replied

Rated 5 out of 5 stars

Vacuum cleaner and washing machine broke down 2 days before Christmas. New cleaner delivered day after purchase, washing machine on New Years Eve. Matt and Ian who delivered and fitted new washing mac... See more

Company replied


Company details

  1. Appliance Store

Written by the company

Stuart Westmoreland has been established for over 50 years supplying TV's and Audio systems along side Domestic Appliances.


Contact info

5.0

Excellent

TrustScore 5 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(462)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Looking for a new built-in dishwasher…

Looking for a new built-in dishwasher and have always gone with their recommendations on what is best for us. Being able to check the drawers (including the top cutlery tray!) for how everything fits meant we could be confident in what we purchased.
Fitted the same week to suit us and actually sits better than the old one did. Very happy with all involved.

March 6, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi,

Thank you for sharing this — we’re delighted you found the perfect built‑in dishwasher and it's great to hear the installation went smoothly and that it fits even better than your old one. Enjoy your new dishwasher.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Great service from enquiry to purchase…

Great service from enquiry to purchase and fitting of the product

February 27, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Steve,

Thank you for taking the time to leave us a review, we are pleased to hear that all went well.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Tumble Dryer

I initially contacted the shop and spoke to Dan regarding buying a Tumble Dryer and then went to the shop to discuss further and purchase. He was very knowledgeable about the products I looked at and very efficient and friendly. Two days later two great guys, Brian and Sam delivered my Bloomberg dryer, positioned it in place for me and explained how it worked. They took the packaging, and my old dryer away, at an extra cost but worth it. Thank you guys.

February 25, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Carol,

Thank you for taking the time to share this review. We’re delighted to hear that Dan was able to guide you through choosing the right tumble dryer and that Brian and Sam made the delivery smooth and stress‑free; enjoy your new Blomberg dryer.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Brian and Sam washing machine installation

Brian and Sam were punctual, pleasant, polite and professional They installed our washing machine quickly and ensured it was fully operational before explaining in detail to my wife how all the different functions and settings worked they also made sure their work area was clean before they left . All in all professional and stress free experience many thanks 👍

February 24, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Alistair,

This is great to hear, we are pleased to hear that all went smoothly with your new washing machine. Thank you for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Dishwasher installation.

Installation of new dishwasher installed by Brian and Sam was efficient and friendly. On completion demonstration of working the dishwasher was helpful.

February 23, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi,

Thank you for taking the time to leave us a review, it is very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Dishwasher installation

Today Brian and Sam arrived promptly with advanced notification.
Installed my new dishwasher and removal of old with politeness and efficiency and a professional friendly manner.
Very impressed.

February 21, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Julie,

Thank you for leaving us a 5 star review, we are pleased to hear that all went smoothly with your new dishwasher.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Washing Machine

Have had a new washing machine installed today from Stuart Westmorland Loughborough; it was delivered & set up perfectly by Brian & Sam. Was worried I wouldn't be able to match the " silver coloured fridge freezer " ( also from you ) but has turned out a perfect match. Thank goodness for professional people.

February 21, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Sue,

Thank you for visiting us at our Loughborough store and for taking the time to leave a review; it is great to hear that you have found a match.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Brain and Sam were fab at fitting my…

Brain and Sam were fab at fitting my new dishwasher - highly recommend the service.

February 14, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Sarah,

Thank you for taking the time to leave us a review, it is very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Excellent advice when we decided to…

Excellent advice when we decided to upgrade our TV.
I chose the set up service on delivery. The guys were great, they made sure we were happy with the location and setting. They tuned in the set and then explained the controls and explained everything to us.
Certainly my first choice for any future purchase of domestic technology and appliances.

February 9, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi,

Thank you for your wonderful review. We’re delighted to hear that our team could help you choose the right TV and that the setup service made everything smooth and stress‑free. We look forward to seeing you again in the future. Enjoy your new TV!

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Great customer service

Ordered several items for a new home from Stuart Westmoreland Melton Mowbray, the store staff were very knowledgeable and helpful throughout. Brian and Sam delivered and installed the items and were absolutely fantastic with getting everything sorted, which was much appreciated. Couldn't have asked for anymore from start to finsh and I would definitely shop here again.

February 3, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Roberto,

Thank you for your wonderful feedback. We’re delighted to hear that our Melton Mowbray team were able to help you choose everything you needed for your new home. It’s great to know Brian and Sam made the delivery and installation smooth and stress‑free — they’ll be thrilled to hear your comments.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Brian and sam were amazing

Brian and sam were extremely professional and went above and beyond to get everything fitted in time and to the highest standard.

January 30, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Fraser,

Thank you for taking the time to leave us a review, we are pleased to hear all went smoothly.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Exceptional service

Our television eventually died on us after many years of service so we popped down to Stuart Westmorelands. Had fantastic service from Andrew who took his time to go through all the differences between the makes of tv we were looking at and answered any questions we asked. Looking forward to receiving our tv on Monday morning! Once again thank you so much for your exceptional service.

January 29, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi,

Thank you so much for taking the time to share your experience with us. We're delighted to hear that Andrew was able to help and we hope you enjoy your new TV when it arrives on Monday.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

New integrated fridge freezer.

Integrated fridge freezer failed 2 days before Christmas. Obviously didn't expect to get a replacement straight away, but got new one fitted by 29th. Given that there were two bank holidays and a Sunday in between that was an excellent turnaround.

December 29, 2025
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi,

Thank you so much for taking the time to share your experience. We’re really glad to hear that we were able to get your replacement fridge freezer fitted promptly.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Our dishwasher passed away just before…

Our dishwasher passed away just before Christmas. We did some research and decided we wanted to buy and support local business. Stuart Westmorland came to the rescue and our new dishwasher was delivered and installed a couple of days after placing the order. Brian and Sam delivered, installed and took the old dishwasher away. They are a credit to the company, cheerful and tidy workers. Looking forward to many years of happy dishwashing!

January 7, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi John,

Thank you for the lovely feedback and 5 star review, we’re so pleased we could get your new dishwasher delivered and installed so quickly.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Thanks to Ian & Matt at Stewart…

Thanks to Ian & Matt at Stewart Westmoreland, I have had my y old dishwasher replaced with out ANY hassle. Perfect. Even the old integral door refitted which I was worried could not be done. So no mess. Done & the use of the new dishwasher tested & fully explained to me. So delighted!! Thankyou.

January 7, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Lynne,

Thank you for your lovely feedback. We’re delighted to hear that Ian and Matt were able to make the replacement smooth and hassle‑free for you. We truly appreciate your kind words and are thrilled you’re so pleased with the result. Enjoy your new dishwasher!

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Great guys

Great guys. Arrived on time. Explained everything. Pleasure to talk to.

January 7, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Hugh,

Thank you for the 5 star review, it is greatly appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Challenges of chest freezer in cellar

As always, excellent service from Andrew in the Loughborough shop.
Delivery and removal of a chest freezer to our cellar was quite a task. The guys who came were called Ian and Matt. Courteous, well organised and very patient. Moving a heavy chest freezer around a corner in the cellar and up 10 steps was a challenge. Then it had to be taken out of the front door. For this they had to lifted it over the banister! No damage done.
The replacement freezer was smaller and lighter so a bit easier to maneuver. Again carefully done. No damage to the item.
Thankyou.

January 5, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi,

Thank you for visiting us at our Loughborough store and for taking the time to share your experience with us. We are pleased to hear that your new freezer is now in place and that all went smoothly.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Professional

Professional, efficient & knowledgeable about the appliance. Clean & tidy

January 3, 2026
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Angela,

This is great to hear, thank you for the 5 star review, it means alot to us.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Problem sorted -big shout out for Stuart Westmoreland.

Vacuum cleaner and washing machine broke down 2 days before Christmas. New cleaner delivered day after purchase, washing machine on New Years Eve. Matt and Ian who delivered and fitted new washing machine were so helpful and made sure we would get the best out of the machine. They made sure pipework was clear and gave advice and keeping the machine clean. Great service all round from Stuart Westmoreland. Couldn’t wish for better service in shop and delivery.

December 31, 2025
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi,

Thank you for visiting us in-store and for sharing your experience with us, we are so pleased to hear all went smoothly.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Great customer service

Great customer service from Graham at Stuart Westmoreland store in Melton. When I couldn’t find the double oven I needed online - went into the SW store to find the oven I needed on display. (Should have gone there first!!) Delivered and installed the following day by Brian and Sam who were very efficient and helpful. Shopping local has so many advantages - competitively priced and personal, quick service. Plus I got to see the oven before I purchased it. Highly recommend SW - will definitely use them again.

December 30, 2025
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi,

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Graham was able to help you find the perfect double oven in our Melton store, and that Brian and Sam ensured a smooth delivery and installation the very next day. Your recommendation means a great deal to us, and we look forward to welcoming you back to Stuart Westmoreland again in the future.

Kind regards,

The Stuart Westmoreland Team

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