Stuart Westmoreland Reviews 

463
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service received, from initial inquiries to in-store sales and delivery. Many people highlight the staff for their exceptional helpfulness, knowledge, and professional approach, making interactions pleasant and informative. Reviewers frequently commend the efficient and personalized service, noting the ease of their overall experience. The delivery and installation teams are often described as outstanding, going above and beyond to ensure everything is perfectly set up. People also appreciate the wide range of quality products available, often finding them competitively priced. Many consumers are impressed with the prompt delivery service, with items frequently arriving quickly, sometimes even on the same day. The convenience of having old appliances removed and new ones expertly installed is a recurring positive point for many.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and efficiency from... See more

Service

People report positive experiences with service, consistently highlighting excellent service from beginning... See more

Product

Reviewers mention positive feedback about product quality and selection, often highlighting that items like... See more

Delivery service

Users describe positive interactions with delivery service, highlighting the efficiency and helpfulness of... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be competitively priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, from telephone enquiry to in-store sales and delivery. Our old gas cooker was condemned and needed to be replaced quickly. After phone call to establish stock availability I went to... See more

Company replied

Rated 5 out of 5 stars

Our television eventually died on us after many years of service so we popped down to Stuart Westmorelands. Had fantastic service from Andrew who took his time to go through all the differences betwe... See more

Company replied

Rated 5 out of 5 stars

Looking for a new built-in dishwasher and have always gone with their recommendations on what is best for us. Being able to check the drawers (including the top cutlery tray!) for how everything fits... See more

Company replied

Rated 5 out of 5 stars

Vacuum cleaner and washing machine broke down 2 days before Christmas. New cleaner delivered day after purchase, washing machine on New Years Eve. Matt and Ian who delivered and fitted new washing mac... See more

Company replied


Company details

  1. Appliance Store

Written by the company

Stuart Westmoreland has been established for over 50 years supplying TV's and Audio systems along side Domestic Appliances.


Contact info

5.0

Excellent

TrustScore 5 out of 5

463 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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5.0

All reviews

(463)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Needed a replacement dishwasher. Good advice and speedy delivery and installation. Thanks guys.

July 11, 2025
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Caroline, we are pleased to hear that all went well with your new dishwasher, thank you for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Very good experience

Very good experience. From start to finish. Ordered Friday, delivered Monday. Melton Mowbray shop very well layed out with helpful staff. Delivery guys Brian and Sam. Very approachable and polite. A definite 5 star.

July 28, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi John,

Thank you for visiting us at our Melton Mowbray store and for sharing your experience with us.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

We required new washing machine as old…

We required new washing machine as old one was 18 years old. We went to Westmorlands in Loughborough, were we shown all the washing machines and how they worked.It was delivered by Matt and Matt, s few problems in fitting which he resolved. We would like to say how friendly everyone is in the shop. No problem they sort it out with a smile. Thank you all again. Janice and Dave Hopkins.

July 16, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi, this is great to hear, thank you for visiting our Loughborough store and for the kind comments, they are very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Highly recommend Stuart Westmoreland Euronics dealer in Melton Mowbray

Stuart Westmoreland branch in Melton Mowbray are a Euronics dealership. We have used them on and off over the past 8 years or so.
Their customer service is excellent.
Crucially they have a Team of Appliance fitters who are always very polite and efficient. We would like to give special mention to Brian (fitter) via Melton Mowbray who has replaced and fitted our last 2 items (BLOMBERG washer dryer + July 2025 a new Beko dishwasher. Nothing is too much trouble for him.
Very impressed.

July 9, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi,

Thank you for visiting us in Melton Mowbray and for taking the time to leave a review, we are pleased you are happy with your new dishwasher.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

A smooth and problem free experience…

A smooth and problem free experience from start to finish. The item we wanted was in stock and could’ve been installed in 48 hours if we had wanted. The installers arrived on the date agreed and on time. If they did encounter any problems, they resolved them without any fuss. Excellent service all round.

July 7, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi, thank you for taking the time to share your experience with us and for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

First rate local business.

Quick, efficient, friendly and effective service from ordering a replacement dishwasher 5 days ago to the prompt delivery and fitting of the new one today. Definitely recommend Stuart Westmoreland.

July 7, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi Jenny, thank you for taking the time to leave a review, we are pleased to hear all has gone smoothly.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Great service from the manager and Andy…

Great service from the manager and Andy to meet my customer needs re Bosch washing machine. Also fast deliver arranged and installation for 2 days time!
Will use again
Rob

July 3, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi Rob, this is great news. Thank you for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Definitely use again …

Both the shop staff and the delivery lads Brian & Sam were very courteous, very knowledgeable and helpful. The machine installation was particularly good. I have no hesitation in recommending Stuart Westmoreland (Euronics) to anyone. They are a great asset to Melton

July 2, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi Andy, thank you for visiting us in Melton Mowbray and for the kind comments which are very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

First class local business

Amazing service firstly from Graham in sales then the delivery team Brian & Sam were so nice and made sure we were very happy before leaving. Nice to buy local as well. Keep up the great service!

June 28, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi Matt, thank you for your kind comments and for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Needed a washing machine at short…

Needed a washing machine at short notice and went to the local store on recommendation

June 25, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi Paul, thank you for the 5 star review it is very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

EASY WEBSITE TO USE

I found their website so easy to use. Being an over 60, & not very good with online shopping, I was so glad that this was easy. I found what I wanted, managed to compare different models and order & pay for the new vacuum cleaner with no problem. The despatch was very quick, I ordered on Wednesday, 18/06/25 and I received my order today, Friday, 20/06/25. I would recommend this website for all things electrical.

June 18, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi, we are really pleased to hear that all went smoothly and you found the process easy. Thank you for the 5 star review it is very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Helpful, friendly and knowledgeable

Very helpful, friendly and efficient. My built-in freezer broke down and I needed a replacement quickly. I tried a large retailer but they couldn't help. Stuart Westmoreland made it easy and within two days my new freezer was up and running. The cupboard doors now line up perfectly too, which they never did before!

June 16, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi, this is great to hear, thank you for taking the time to leave a review, it is very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Easy transaction

Easy transaction. Great price

June 1, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi Sue, thank you for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

I have purchased TV's and sound bars…

I have purchased TV's and sound bars from you over a number of years. The service and politeness of your shop assistants and installation teams has been exemplary. I have nothing but praise for you. It is a pity other companies do not work to your high standards. A shopping experience would very enjoyable. I will be back!

June 6, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi Clifford, thank you for sharing your experience with us and kind comments, they are very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Replacement dishwasher

Had to buy a replacement dishwasher. Called in the Loughborough store 2/6/25 met with knowledgeable and courteous staff. Found the replacement and told, next day delivery. On 3/6/25 got the call to say they were on their way. The installation team did their task, no mess, clear instructions given on using the new machine and again courteous in manner. They also wiped their feet before entering the house. Have always purchased our white goods from Stewart Westmorland and will continue to do so. Highly Recommend.

June 2, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi Cassie, thank you for visiting our Loughborough store, we are please to hear all went smoothly and thank you for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

All round good experience

Pleasant service in the shop.
Fitters Brian and Sam were great
All round good experience

May 31, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi Sarah, thank you for the 5 star review and for visiting us in store.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Pleased with the purchase of a large kitchen appliance

I bought a large kitchen appliance and received a brilliant service from shop to kitchen and all up and running in less than 4 hours.
Shop staff, friendly knowledgeable and considerate of my needs who offered a suitable selection with appropriate advice.
Delivery and installation was smoothly done with prior notice of arrival, considerate entry with due care shown and once installed, cleaned up and ran through controls with suitable safety advice. Thank you all

May 23, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi, thank you for visiting us, we are pleased to hear all went smoothly. Thank you for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Great service as usual from everyone at…

Great service as usual from everyone at Stuart Westmoreland, a shout out to Brian and Richard who delivered and fitted our new washing machine. Cannot fault these guys. Thank you.

May 14, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi, thank you for taking the time to leave a review, it is very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

New induction hob

Great service as usual from the team. Called to let us know they were on there way.
Installed the induction hob and cleaned up after themselves.
Also had a washing machine and dryer and had great service which was why we returned.
Thank you again everyone

May 13, 2025
Unprompted review
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Reply from Stuart Westmoreland

Hi Davinia, this is great to hear, thank you for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Good stock to view, helpful staff

Good stock to look at in the Melton Mowbray shop, very pleasant and helpful staff. Delivery organised and on time. They swapped the door hinges as planned, taking a bit longer than expected. Stayed friendly and helpful throughout.

May 6, 2025
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi Malcolm, thank you for visiting our Melton Mowbray store, we are pleased to hear all went to plan, thank you for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

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