Summerhauls Reviews 98

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Never buy from them I bought a 2 jackets from them and they sent me an email stating it was supposed to arrive on3/9/22 and I still haven’t seen it. I sent several emails with no response.

Rated 5 out of 5 stars

We are used to wearing Dashiki at weddings, this site has a lot of beautiful Dashiki, Brought for a wedding, Loved it! was worried a little about the length of the pants because my sons have long legs... See more

Company replied

Rated 2 out of 5 stars

I ordered took weeks longer to arrive than promised on their website. The sweater is the wrong print and extremely cheap.. I have sent several emails requesting a refund and got no response from tehm... See more

Company replied

Rated 1 out of 5 stars

Ordered a sweater. Email confirmation of order. Next day " shipped" email confirmation with no tracking number. Sent a email checking on delivery status a week later. Received a email next day out of... See more

Company replied

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1.7

Bad

TrustScore 1.5 out of 5

98 reviews

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Rated 1 out of 5 stars

Didn't get and email after purchase

I'm writing to ask someone from summerhauls to get in touch with me about my order I placed on the 12/02/2021 I don't know whats the position with my order i didn't get an email from them I send them and email from my email address still no answer

December 7, 2021
Unprompted review
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Reply from Summerhauls

Dear Andrew Betton,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

PLEASE PLEASE PLEASE!!!!!!!!!

PLEASE PLEASE PLEASE!!!!!!!!!! Don’t buy anything from this site!!! You will be sorry! This should be a -1 star, I’m in the same boat as so many others, I need to return the 2 items I got a week ago but no response from the Summerhauls folks. I feel so bad that any company , American or wherever want to send out fraudulent merchandise to make money. All I can say is my lesson is learned. I will read all reviews before buying on a company’s website

November 30, 2021
Unprompted review
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Reply from Summerhauls

Dear Pamela Dargan,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

Beware

Beware. SCAM!! Don't bother buying from them. Pictures are NOT what you get at all! I ordered an embroidered blouse for $38. I got a cheap polyester type material (like raincoat material) with a PRINTED design. they would only refund me $8!!

November 6, 2021
Unprompted review
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Reply from Summerhauls

Dear Barb Belcher, Realtor,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

SCAM!!!!!

I never received my item. I asked for a refund and filed a claim through PayPal. Now they are telling me I need to pay $97 to get my shirt from an unnamed warehouse. This company is a scam!

October 29, 2021
Unprompted review
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Reply from Summerhauls

Dear Tiffany Owens,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

Beware - No Tracking, No Replies, Nothing

I purchased a men's suit on 10/12th. I have not received a tracking number. I have sent (3) emails and no replies. I have sent (4) messages via their website. I have (3) messages via their Facebook page. I have tried to setup a account on their website, tried forgot my password (3) times for a reset nothing. I do not believe this company is real. Scam!

October 29, 2021
Unprompted review
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Reply from Summerhauls

Dear Sonja Walker,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

I am trying to return a product and I…

I am trying to return a product and I can't get a hold of anyone on the other end. The email keeps returning as undeliverable and I can't find no number of customer service, by this point I don't even know if I will be able to return the item and I want my money back.

October 26, 2021
Unprompted review
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Reply from Summerhauls

Dear Jess,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

I ordered then checked reviews and now…

I ordered then checked reviews and now want my money returned because I have seen the crap Wish sends out and this sounds the same. I also got no email to confirm my order so I knew then I was probably being scammed. Please don't send your robotic response just send money back to my bank. I will try and cancel on my end but I really don't want you to send trash to me.

October 19, 2021
Unprompted review
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Reply from Summerhauls

Dear Theresa Moore,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 2 out of 5 stars

I wish I had read these reviews before purchasing. Even though I used their return shipping label to return two of the six items I ordered, I received them back saying that I was outside of the return

My order number Order#918756
company contact info#2 1 4 5 0 6
¹ ¹ ⁸ ²I wish I had read these reviews before purchasing. Even though I used their return shipping label to return two of the six items I ordered, I received them back saying that I was outside of the return period. he sweater is the wrong print and extremely cheap.. I have sent several emails requesting a refund and got no response from tehm at all !!!i went online and did research about this company and i found this help which is i contacted the customer service The return was easy to do and no problem receiving my refund But Very bad Quality I am very upset i…Very bad Quality I am very upset i…Very bad Quality I am very upset i…Very bad Quality I am very upset i…Very bad Quality I am very upset i…Very bad Quality I am very upset i…Very bad Quality I am very upset i…Very bad Quality I am very upset i…

Very bad Quality I am very upset i…

October 16, 2021
Unprompted review
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Reply from Summerhauls

Dear Rachel Emmet,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

I placed an order a month ago and still…

I placed an order a month ago and still have not received the order. I have emailed for a return my money no response. So I guess I'll take farther action with my Bank

October 3, 2021
Unprompted review
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Reply from Summerhauls

Dear Inijsha Summerlin,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

Effectively a Chinese scam site

Effectively a Chinese scam site. Ordered a jacket which was the wrong color and looked nothing like what was pictured. They do not offer returns or exchanges, and told us this was literally because the items had to be shipped from China. Offered a few dollars rather than exchange or refund the item.

September 28, 2021
Unprompted review
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Reply from Summerhauls

Dear Deverezieaux,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

I would not order anything from them

I would not order anything from them, I ordered a sweater for my son senior pictures, I never did get my order, also I emailed them about my order or refund, never got a response, so I advice you not to order from them, Scam Alert

September 22, 2021
Unprompted review
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Reply from Summerhauls

Dear Chaunscie Harris,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

FRAUDULENT COWBOYS

Why has this company not been shut down ??? I have read some of the recent reviews and they mirror my exact same experience back in 2020 when i had to get my bank to step in to assist with a full refund for goods not sent. THIS IS A TOTALLY FRAUDULENT COMPANY and I am amazed & staggered they are still operating. Please heed these reviews and DO NOT ORDER FROM THIS COMPANY OR GIVE THEM ANY MONEY. They do not deserve any stars, if I could I would give them minus 5 ... actually make that minus 10. You have been warned so YOU HAVE NO ONE ELSE BUT YOURSELF TO BLAME IF YOU DO BUSINESS WITH THEM

September 7, 2021
Unprompted review
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Reply from Summerhauls

Dear Tevita,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

Summerhauls.com is a Chinese website

Summerhauls.com is a Chinese website. Buy at your own risk

August 27, 2021
Unprompted review
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Reply from Summerhauls

Dear Jsh,

We are a safe website, please rest assured to buy. Thank you for your support, Best wishes for you.

Summerhauls Team

Rated 1 out of 5 stars

Scam!!!

Right after I placed an order the website stopped working for me, I’m not being able to sign in. They have deducted the money from my bank account but I haven’t received any email about shipping!

August 23, 2021
Unprompted review
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Reply from Summerhauls

Dear N Baloch,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

Ordered a sweater

Ordered a sweater. Email confirmation of order. Next day " shipped" email confirmation with no tracking number. Sent a email checking on delivery status a week later. Received a email next day out of stock my size. Alternate sizes offered ridiculously too small or too large ( coincidence? ) They offered a " store credit " in the full amount or a $ 20.00 less charge back to my credit card. Dispute filed with credit card company in full amount pending.
DO NOT DO BUSINESS WITH THIS COMPANY. TOTAL SCAM.

August 18, 2021
Unprompted review
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Reply from Summerhauls

Dear Consumer,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

I bought a sweater from this site and…

I bought a sweater from this site and the moment it arrived, the seams on the side of the sweater (which was an ok fitting size initially? the sizing is absolutely terrible anyhow but I anticipated this beforehand) unraveled from the bottom up. The product came with holes on the seams and it was generally CHEAP looking compared to the cost. I reached out and after a lot of gaslighting from customer service (saying “it doesn’t look that bad!” and “i can see a few holes”) I settled for a small fraction (12 dollars? Seriously?) of what I paid for the refund. The entire thing was frustrating and I fought for days with the CLUELESS “service” on the other end. I was scammed out of a large amount of money for the quality I got. The best I can use the sweater for is fire fuel or spare fabric. Do NOT order from this site. Like other reviews, it is a SCAM.

August 16, 2021
Unprompted review
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Reply from Summerhauls

Dear Megan,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

Asked they to cancel an order i made by…

Asked they to cancel an order i made by mistake and never responded they are scammers!!!

August 8, 2021
Unprompted review
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Reply from Summerhauls

Dear Resorce LLC,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

I ordered a pair of sandals from them…

I ordered a pair of sandals from them over 6 months ago and I haven’t received a confirmation email or the product but was charged , this is ridiculous

July 22, 2021
Unprompted review
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Reply from Summerhauls

Dear Klarah Marie,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

Order#918756. Such scam!

Ha! I sent you guys the order number and email order#918756 I would add the screenshot but no pic option. Hopefully since February maybe you guys can finally send me the items of my money back.

July 19, 2021
Unprompted review
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Reply from Summerhauls

Dear Nathalie,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

Summerhauls Team

Rated 1 out of 5 stars

SCAM

I bought a dress from this website and was told it would come before June 12. I placed the order on the first week of May and three weeks have gone by so I contacted customer service and was told it would be sent out on 5/18. On 5/20 there was no email so I contacted again and they said in two days it would be shipped. Two days later; nothing. I called customer service and they said there was no way my dress would come before June 12 and that it would be shipped in 2-3 weeks. I asked to cancel the order and get a refund AND CUSTOMER SERVICE HUNG UP ON ME. I am going to have to open an investigation through paypal to get my refund. DO NOT BUY FROM THIS SITE IT IS A SCAM.

May 24, 2021
Unprompted review
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Reply from Summerhauls

Dear Hannah Forthaus,

Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!

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