Sunglasses-Direct Ltd Reviews 

302
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Outstanding customer service. I received my sunglasses and realised I had made a mistake with my order, which was entirely my fault. The return was completely hassle-free, and the replacement arr... See more

Rated 5 out of 5 stars

Seen a pair of sunglasses in John Lewis for £136, unfortunately they didn't have a pair other on display for sale. The display set were dirty and the arm was scratched. Took the manufacturer code look... See more

Rated 5 out of 5 stars

These guys are so helpful. I spoke to them before ordering to check that I had the correct product - English speaking person actually picked up the phone, no automated messages or overseas call centr... See more

Rated 5 out of 5 stars

Excellent service and great communication via email from Ashley. Nothing too much trouble as my Maui Jim “Sandy Beach” I wanted was specifically for Asian Fit!!! Next day delivery with perfect pa... See more

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4.9

Excellent

TrustScore 5 out of 5

302 reviews

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4.9

All reviews

(302)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent prices and even better service

Ordered on Sunday and received a call Monday advising out of stock and offering alternatives. Disappointed sure, but the alternatives offered were genuinely very close matches. Selected a pair and these were delivered with a tracking reference on the Thursday.
Glasses look superb!

October 9, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic. Highly recommended

I have nothing but compliments for Sunglasses Direct. Their prices and service is second to none and I would and do recommend them to everyone i know!!

September 2, 2015
Unprompted review
Rated 5 out of 5 stars

very happy customer

I ordered my sunglasses and received them lest than 24 hours later by post. Very pleased with this seller, would buy again, highly recommend this seller. The sunglasses were as described, new, all in original packaging, delighted with my purchase.

August 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

I ordered a pair of Rayban sunglasses which arrived next day. Unfortunately i noticed very slight scratches on the frame which to be fair you really couldn't see unless you were really looking for them. This was my biggest concern about ordering on-line as I was expecting a dispute of liability. Sunglasses Direct (Bianca) was fantastic and all my concerns immediately evaporated as she sent out a replacement pair of which I received the very next day. Upon receiving them I sent my faulty ones back and a full refund was in my account the very next day.

You can completely trust this company as the products are genuine and you are dealing with a very personable company which offer excellent after sales care.

Thank you
Mark Roberts

August 11, 2015
Unprompted review
Rated 5 out of 5 stars

Would recommend to anyone.....

Great Ray Ban sunglasses once again at a fantastic price. This is the 3rd pair of Ray Bans I have bought from this site and I cannot recommend them enough. The website is very easy to use and the delivery times are excellent. The prices are really good - I have just returned from a holiday in Florida, where I intended to buy my sunglasses. But the prices didn't compare with Sunglasses Direct so I waited till I came back for a better deal and much more choice.

July 30, 2015
Unprompted review
Rated 5 out of 5 stars

Thank you

Just like to point out the prompt and proffesional service that I recieved from your company, and I would like to take this opportunity to say a big thank you to all the staff involved who dealt with my order.
Many thanks

July 29, 2015
Unprompted review
Rated 4 out of 5 stars

Good service, would use again

It was frustrating that the sunglasses I ordered were out of stock, which was not noted on the website when I placed the order and paid. In fairness though no other website seemed to have them in stock either and I received a call the day after my order was placed explaining the situation and estimating a delivery time of between 4-6 weeks. My next day delivery charge was immediately refunded and I was pleasantly surprised to receive my sunglasses 6 days later. Arrived well packed and exactly as expected. The best price I could find as well after a lot of searching. Would use again.

July 29, 2015
Unprompted review
Rated 5 out of 5 stars

Ray ban cats and sunglasses direct

The Ray ban cats are a really nice fit and look the great....everyone comments on how nice they are lol
I've purchased a good few pairs of glasses over the last year or two from sunglasses direct and I cannot fault the excellent customer service, quick delivery and the prices of there products.
Definatley be using again soon!

July 24, 2015
Unprompted review
Rated 5 out of 5 stars

Super Suppliers of Sunglasses

Very quick delivery, well packaged, and of course at a tremendous price, would definitely recommend to others. Thank you! I have one happy, cool looking 16 year old, the envy of all his friends! 😊

July 16, 2015
Unprompted review
Rated 5 out of 5 stars

Great

Great glasses, could possibly tell you it comes with a cleaning cloth as I bought that option at checkout, but I can survive paying an extra quid!

July 14, 2015
Unprompted review
Rated 5 out of 5 stars

great sun glasses

saw an advert in golf monthly. read up all about the glasses and colour of lenze that would be best to see the golf ball in flight ,on a sunny day. They are great ,better than my old pair and reasonable priced for the quality.

July 6, 2015
Unprompted review

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