Outstanding customer service. I received my sunglasses and realised I had made a mistake with my order, which was entirely my fault. The return was completely hassle-free, and the replacement arr... See more
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See what reviewers are saying
Seen a pair of sunglasses in John Lewis for £136, unfortunately they didn't have a pair other on display for sale. The display set were dirty and the arm was scratched. Took the manufacturer code look... See more
These guys are so helpful. I spoke to them before ordering to check that I had the correct product - English speaking person actually picked up the phone, no automated messages or overseas call centr... See more
Excellent service and great communication via email from Ashley. Nothing too much trouble as my Maui Jim “Sandy Beach” I wanted was specifically for Asian Fit!!! Next day delivery with perfect pa... See more
Company details
Contact info
5 Kings Walk, NG1 2AE, Nottingham
- 0115 958 9820
- info@sunglasses-direct.co.uk
- www.sunglasses-direct.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Raybans
Great glasses at a brilliant price. Arrived within stated time. Would definitely recommend to friends.
Good product, Great prices, Amazing service
Having lost my favourite Ray Ban sunglasses I found the ideal replacement here and was pleased with the price. I made my online order around 3:00pm and the glasses were with me the following morning despite me signing up for regular delivery.
Thank you for exceeding my expectations
Excellent!
Ordered on the Sunday evening, arrived by Wednesday. Great service and really pleased with the glasses - they look even better than in the photo. Thanks very much!
Brilliant service, fast postage and they price match!
I'd seen a pair of sunglasses that were usually around £200 on Sunglasses Direct for £170 and was mulling it over when I saw that they price matched. I had gone to them in the first place because I wanted to but from a physical shop where there would be some come back if there were any issues and I had been into the shop in Nottingham previously. I had seen the glasses elsewhere for £141 but was less convinced of the customer service levels of the other shop, so sent Sunglasses Direct a request for a price match and was able t get the sunglasses for the lower price.
Very pleased indeed. I spoke to one member of staff and another by email. Both were friendly and polite.
Sunglasses order
I ordered a pair of sunglasses over the Christmas holiday period and they arrived within a few days. Can't ask for better service than that! Great price too.
Everything excellent
Sunglasses received within 24 Hrs of ordering, Ray Band Sunglasses are excellent at a good price. You could not ask for better service than I received from sunglasses-direct
sunglasses
Sunglasses arrived quickly and were just as described. Very pleased with them.
Satisfied customer
I saved nearly £20 on a pair of Justin Raybans when I compared the price with other high street companies. They arrived with me the very next day after ordering. Can't say fairer than that - will use them again!
Very smooth transaction. Easy no fuss.
Definately use sunglasses direct again. Smooth transaction, item arrived in good time and in perfect condition. Very competitive price too.
Great Customer Service!
Great service, quick response to all my emails, and they made sure my sunglasses would arrive super quick on the exact day I requested on time for my holidays. + it's a great product, I absolutely love my new Tiffany sunglasses. Thanks!
Excellent sunglasses wife really happy
Delivery and ordering really quick and being able to pay using paypal was great and easy when glasses came they were in a nice glasses case and came with wipe to keep them clean and main thing wife was really happy with them so all good thanks
Nothing shades about Sunglasses Direct
sunglasses Direct answered the telephone at once to help me with my questions and their website was simple and concise,
My glasses came within two days of purchase,
perfect!!
Excellent service
I ordered the wrong size glasses and rang the day. Their customer service were very helpful and changed the order and the correct glasses arrived the next day.
top quality, top service
found the right frames at the right price, delivery was prompt, very happy
Excellent service
Spoke to a very helpful girl on the phone who assured me of the quality and my ability to refund if not satisfied. They arrived the next day - as genuine as could be. Lovely anniversary gift for my wife. Might even treat myself to a pair...
Very good thanks,
fabulace !!
i would highly recommend this store to anyone as price and service and word deal
Perfect!
Customer service was fantastic, great prices, stunning sunglassess and very quick delivery.
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