Sunglasses-Direct Ltd Reviews 

302
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Outstanding customer service. I received my sunglasses and realised I had made a mistake with my order, which was entirely my fault. The return was completely hassle-free, and the replacement arr... See more

Rated 5 out of 5 stars

Seen a pair of sunglasses in John Lewis for £136, unfortunately they didn't have a pair other on display for sale. The display set were dirty and the arm was scratched. Took the manufacturer code look... See more

Rated 5 out of 5 stars

These guys are so helpful. I spoke to them before ordering to check that I had the correct product - English speaking person actually picked up the phone, no automated messages or overseas call centr... See more

Rated 5 out of 5 stars

Excellent service and great communication via email from Ashley. Nothing too much trouble as my Maui Jim “Sandy Beach” I wanted was specifically for Asian Fit!!! Next day delivery with perfect pa... See more

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4.9

Excellent

TrustScore 5 out of 5

302 reviews

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4.9

All reviews

(302)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Raybans

Great glasses at a brilliant price. Arrived within stated time. Would definitely recommend to friends.

February 10, 2015
Unprompted review
Rated 5 out of 5 stars

Good product, Great prices, Amazing service

Having lost my favourite Ray Ban sunglasses I found the ideal replacement here and was pleased with the price. I made my online order around 3:00pm and the glasses were with me the following morning despite me signing up for regular delivery.
Thank you for exceeding my expectations

January 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

Ordered on the Sunday evening, arrived by Wednesday. Great service and really pleased with the glasses - they look even better than in the photo. Thanks very much!

January 21, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant service, fast postage and they price match!

I'd seen a pair of sunglasses that were usually around £200 on Sunglasses Direct for £170 and was mulling it over when I saw that they price matched. I had gone to them in the first place because I wanted to but from a physical shop where there would be some come back if there were any issues and I had been into the shop in Nottingham previously. I had seen the glasses elsewhere for £141 but was less convinced of the customer service levels of the other shop, so sent Sunglasses Direct a request for a price match and was able t get the sunglasses for the lower price.
Very pleased indeed. I spoke to one member of staff and another by email. Both were friendly and polite.

January 19, 2015
Unprompted review
Rated 5 out of 5 stars

Sunglasses order

I ordered a pair of sunglasses over the Christmas holiday period and they arrived within a few days. Can't ask for better service than that! Great price too.

January 7, 2015
Unprompted review
Rated 5 out of 5 stars

Everything excellent

Sunglasses received within 24 Hrs of ordering, Ray Band Sunglasses are excellent at a good price. You could not ask for better service than I received from sunglasses-direct

January 6, 2015
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I saved nearly £20 on a pair of Justin Raybans when I compared the price with other high street companies. They arrived with me the very next day after ordering. Can't say fairer than that - will use them again!

December 4, 2014
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

Great service, quick response to all my emails, and they made sure my sunglasses would arrive super quick on the exact day I requested on time for my holidays. + it's a great product, I absolutely love my new Tiffany sunglasses. Thanks!

November 8, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent sunglasses wife really happy

Delivery and ordering really quick and being able to pay using paypal was great and easy when glasses came they were in a nice glasses case and came with wipe to keep them clean and main thing wife was really happy with them so all good thanks

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered the wrong size glasses and rang the day. Their customer service were very helpful and changed the order and the correct glasses arrived the next day.

October 13, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Spoke to a very helpful girl on the phone who assured me of the quality and my ability to refund if not satisfied. They arrived the next day - as genuine as could be. Lovely anniversary gift for my wife. Might even treat myself to a pair...
Very good thanks,

October 7, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect!

Customer service was fantastic, great prices, stunning sunglassess and very quick delivery.

September 30, 2014
Unprompted review

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