Sunglasses-Direct Ltd Reviews 

I ordered these sunglasses and they were delivered to my door in less than 24 hours in perfect condition. An excellent service from start to finish.

Sunglasses-Direct called me after I had placed my order to say that my chosen frames were out of stock and there could be up to 12 weeks delay from the manufacturer. Sunglasses-Direct offered me an alternative style of sunglasses or they would give me a total refund. I decided to hang on and wait and Sunglasses-Direct said this was fine but if I changed my mind at any time to give them a call. Within a week my order arrived, now that's what I call service, thank you Sunglasses-Direct, I have already recommended you!!!
Oh, and I am delighted with my Tiffany sunglasses, worth the (very short as it happened) wait!

Great service with good communication....daughter delighted so I am happy!!!

Best buy on sunglasses I have had,great Ray-Bans as described with best price to match,Service excellent both delivery and questions asked prior to purchase.

Ordered a pair of sunglasses online.
Unfortunately they got lost in the post. Phoned in, staff were an amazing help, polite and professional!! And got a replacement next day.

Havent had the glasses long enough to judge quality but the service from sunglasses direct was quick and easy and they arrived well packaged in their case and look great so far! thanks!

Ordered sunglasses for my daughter, all arrived safe and sound in perfect condition. Thank you will use you again.

Ordered some sunglasess. Didn't have them in stock. Rang me to tell me it would be a few days if I wanted. Refunded postage. Waited. Got the sunglasses. Postman messed up a bit but they sorted it and called me back. When they said they would. Would use again and would reccomend.

Can't complain. I selected the free delivery, which said 5 - 7 days but the item arrived in 3, which was great. Decent selection if sunglasses and a good price. Would recommend.

I ordered my sunglasses from their website. They were very responsive and helpful with email queries. The product was dispatched and delivered on the day following the order was placed.

Very impressed, they had none of the glasses I first ordered, however promptly contacted me letting me kno. I changed my order and they refunded the difference and added it as next day delivery for free, could not ask for me really.

I ordered a pair of Ray Ban sunglasses on 4th August. On 6th August I received an email telling me the model I had ordered were out of stock and that they would be ordered from Ray Ban and dispatched in 7 days. I therefore needed to change the delivery address so I spoke to the call centre staff who were very helpful and said I would be contacted before the glasses were dispatched. On 23rd August, having heard nothing since, I again rang the call centre. They were about to close but I was called back the next morning and told the glasses had been found in the pile to be dispatched and would be with me the next day. They were, but it was the wrong frame! Again the call centre staff were helpful when I contacted them, and dispatched the correct frame which arrived the next day, unfortunately to the wrong address! As the company do not supply returns labels I have had to pay the shipping cost for the return myself, although I have been told this will be refunded.

I broke my favorite sunglasses two days before my holiday! Gutted! No problem i thought i still have time to replace them, I can order another pair and get them delivered using Sunglasses-Directs next day service. Only they didn't bother to dispatch the glasses the day i ordered them as described in the delivery info. Looks like i wont have my shades for my holiday after all. Poor show Sunglasses-Direct.....

Very good product and very good service.

I ordered RAY-BAN RB 4171 6080/4V ERIKA VELVET SUNGLASSES but they did not suit me. Customer service is fast and helpful with return. I returned them after two days, it was quick status update from emails with refund.

I ordered a new pair of RAY-BAN RB 3016 1145/17 CLUBMASTER SUNGLASSES instead and hope they will suite me this time!

I would definitely use them again and spread the words!!

Great price and service! Just found out I get another 8% discount on my next order! So will be buying my 3rd pair of frogskins ASAP!

I ordered my ray ban 2176 clubmaster on 13th Aug, expected next day delivery after paying the extra, unfortunately, delivery was not made the next day. I chatted online with Matt. Matt apologised and went to work straight away, he took time to explain that they encountered problems with Paypal, albeit, Matt resolved the problem, keeping me updated, he guaranteed delivery the following day before 1300hrs, guess what, Matt also refunded £5.95 paid for next day delivery. Matt displayed all the customer service skills and ensured I was a satisfied customer. Matt is my kind of guy. Thank you for your excellent customer awareness skills.

very quick and efficient service . honoured their price match promise , no problem whatsoever in recommending them

I ordered a pair of aviators but they didn't suit me so I returned them and ordered a pair of cockpits instead, which were perfect. Both times delivery was excellent and my return was accepted no problem. Price was also very good. Would definitely use this company again.

I was unsure about purchasing raybans online, but decided to go with sunglasses-direct. Excellent service and would defiantly recommend