Outstanding customer service. I received my sunglasses and realised I had made a mistake with my order, which was entirely my fault. The return was completely hassle-free, and the replacement arr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Seen a pair of sunglasses in John Lewis for £136, unfortunately they didn't have a pair other on display for sale. The display set were dirty and the arm was scratched. Took the manufacturer code look... See more
These guys are so helpful. I spoke to them before ordering to check that I had the correct product - English speaking person actually picked up the phone, no automated messages or overseas call centr... See more
Excellent service and great communication via email from Ashley. Nothing too much trouble as my Maui Jim “Sandy Beach” I wanted was specifically for Asian Fit!!! Next day delivery with perfect pa... See more
Company details
Contact info
5 Kings Walk, NG1 2AE, Nottingham
- 0115 958 9820
- info@sunglasses-direct.co.uk
- www.sunglasses-direct.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exemplary Service and best price on the market for the Genuine article!!!!
The service and response times of Ashley and the team are exemplary.
Ordered sunglasses on Monday, arrived Tuesday morning at 9.30am.
Fantastic price with great friendly and helpful service.
I would definitely recommend buying from SD and will buy from them again.
Thank you for providing a extraordinary service!!!!!
Great style & prompt courteous service from Sunglasses Direct
My husband was thrilled with these polarised Clubmaster Raybans for his birthday & I've had to order another pair for his friend at work who liked them too!
Saved me £36 on high street prices- for exactly the same pair!
Love these glasses and at £36 cheaper than at the high street a definite must have, highly recommend. Good delivery and packaged well - would definitely use again
A fast, efficient and cost effective service that I would certainly use again.
2nd time using S-D.co.uk - won't be the last!!!!! Awesome service!
these were the second pair of sunglasses I've bought from Sunglasses-direct.co.uk, and once again I'm not disappointed.
Fast delivery
Secure packaging
Sunglasses are perfect
Can't fault them in any way - will definitely be using them again in the very near future, I've already got my eye on my next pair!!!
Fantastic fast service and genuine products.
I bout a set of ray-ban flips and I am delighted with them. Now I have a different set of lenses for every occasion. Fantastic for travelling.
delivered so speedy
I really loved my sunglasses, it was a nice surprise when I came home and found they had been delivered so quickly, not even 2 days!! The price was pretty good as well.
Fantastic service and delivery.
Ordered my Ray Ban P Aviators at 2:30pm and they arrived by 10am the next day. Very happy with the glasses and fast service. And the price was very good too! Will buy again for sure.
Fast, Efficient, Friendly and helpful
Really efficient service and fast free delivery. I would use this company again. I telephoned before ordering with a query and the friendly response was backed up with an email from the company. I wish all companies provided this level of customer service.
A pleasant shopping experience
Not only were the ray bans the best available price online, but as soon as they were in stock (1 week after I placed the order) they were sent out to me next day via special delivery.
Only negative was that I did have to chase up the order 7 days after placing it - I was then told that they were out of stock (which I was unaware of) but was informed that they should be available for dispatch the next day (thurs)... I received them this morning (Friday) via special delivery as informed.
Thanks again guys I will definitely be recommending you to my friends.
Great product and service.
I ordered a pair of Oakley Titanium Square Wire sunglasses on-line and they were received the next day. These are the fourth pair of Oakley's I've had and they are by far the best. Since they arrived, I've been wearing them all day.I made a 2 hour car journey with them on and was astonished at how clear the lenses were and how well they dealt with glare. Being titanium frames, they're as light as a feather, you hardly notice you are wearing them. Sunglasses-Direct provided a great service and were a pleasure to deal with. I'll certainly use them in the future.
Brilliant fast and reliable service
The glasses they sell are the real deal but at a great low price. Amazing customer care and communication. Highly recommended
Great customer service
Although the glasses I ordered were not in stock the team at sunglasses direct kept me informed of when the would be in stock and offered alternatives. Great service and the glasses where exact what my wife wanted.
good price but slow shipping
Couldn't find these cheaper anywhere else but waited a week for shipping then had to contact them to see where they were. I had a quick response saying they would be shipped the next day, not sure why they weren't in the first place when they were in stock.

Reply from Sunglasses-Direct Ltd
Quick, efficient service
I ordered some Raybans which arrived very quickly and I'm very happy with the product
fantastic speedy service
I wanted a pair of ray bans for my son, ordered late Wednesday evening, so classed as a Thursday order and they have arrived today, Friday. Very happy with that service. Maybe I need a pair too now! And with 8% discount that looks good.
Excellent!!!!!!!
Fantastic service from start to finish- excellent friendly service- great prices- will recommend to all- thank u for a quick delivery of my gorgeous chanel sunglasses.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







