www.sunglassesshop.com  Reviews 

282
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I purchased a pair of Gucci glasses and when they arrived I put them on and they didn’t fit, kept sliding down my face and were lopsided! The lens was RED but I chose blackgrey! When I put them o... See more

Rated 1 out of 5 stars

Really bad, do not use. Ordered two pairs of ray-bans (showing on stock). Order failed to arrive, contacted customer services told "out of stock, nornally 2 weeks", long story short...so over a mon... See more

Rated 1 out of 5 stars

Although your publication free shipping, required me to pay over $ 75 for shipping when the product came to me. Your site wrote to lower costs you send through Royal Mail and yet stubbornly insiste... See more

Company replied

Rated 1 out of 5 stars

Fake glasses (Maui Jims) and they couldn't even send the right style and quantity. Just check the facebook ad carefully: it advertises with Mauiijim (1 i too many), the logo is wrong, the label on th... See more

Company details

  1. Sunglasses Store
  2. Clothing Store

Information provided by various external sources

So why Shop with us? We've a huge collection of the best in designer eyewear, expert staff and we offer free delivery in the UK. We bring you the most up to date news and views on the latest fashions and celebrities. We make buying sunglasses fun and easy. That's why.


Contact info

1.1

Bad

TrustScore 1 out of 5

282 reviews

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1.1

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(282)

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Rated 1 out of 5 stars

Non-existent offer used to entice you in

I saw an offer on money saving expert for a pair of Oakleys which i ordered but the they didn't actually have any stock and having alredy taken the payment all they were interested in is trying to get more money from me to upgrade my order.

February 11, 2013
Unprompted review
Rated 2 out of 5 stars

inflexible

They could not process my order because I paid with a friend's credit card.
It took too long until they made clear what the actual problem is.
All security aside, it was a waste of time. I will order somewhere else.

January 23, 2013
Unprompted review
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Reply from www.sunglassesshop.com

Hi Alex, unfortunately we have a strict security system in place to protect our customers and us from fraudulent orders. All we usually require is some proof of identification, but sometimes our security can affect legitimate customers like yourself and we apologise for that. Regardless, we wish you the best luck in finding yourself some eyewear :)

Rated 2 out of 5 stars

(6BRD-TAO3-ZQ9F-ZMW7

It's a shame but I bought the item on the 12th of September (6BRD-TAO3-ZQ9F-ZMW7) and still have not received it. (12th october)
They say it will come but ...
The first time I had no problem, but now I can not be happy.
A.Luengo
Alicante

October 12, 2012
Unprompted review
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Reply from www.sunglassesshop.com

Hi, our apologies for the delay with your order. We had some trouble with your address but now that we have the correct destination your order is on its way to you. We hope you enjoy your sunglasses :)

Rated 5 out of 5 stars

just perfect, reliable - Excellent Service!

I ordered 2 pairs of Bollé saling sunglasses, got immediately the message that they were out of stock and that it would take 4 weeks to deliver. But it took only 2 weeks from this email until were laying on our table in Sweden. So: facit: very reliable, prompt, good prices and you find what you want.

My glasses came with a case where the zip was broken. just took me an email to get a new one.

I really can recommend them. Think also that the recommendation end search engine is very good.

Petra Oltersdorf-Hupke Sweden

August 16, 2012
Unprompted review
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Reply from www.sunglassesshop.com

Thanks for getting back to us, we love hearing from our happy customers. Hope you shop with us again soon :)

Rated 2 out of 5 stars

I didn't get the sunglasses I wanted

I wanted Oakley OO4044-03, and I've got OO4044-05. Somewhere in the procedure, something went wrong, maybe by me. The thing is that I can't see my order in your website, I can't return it to you (as you kindly offered to exchange with the one I want) cause I have to pay a lot of money for a courier and there is a risk that I lose the sunglasses somewhere in the way.. so, at the future if I see a pair of sunglasses that I like at the airports, I'm buying it no matter the cost.
Nevertheless you were very friendly with me & immediate with your transaction.

August 16, 2012
Unprompted review
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Reply from www.sunglassesshop.com

Hi Stratos, our apologies for the mix up in your order. Unfortunately it's past the 30 day exchange window, but if we had made a mix up in the order than we would have covered all postage charges involved in returning and exchanging the sunglasses. If you get in touch with us again, we'll check our records and maybe we can make you a happy customer :)

Rated 4 out of 5 stars

Professional sales

Nice Glasses, quick delivery.

July 31, 2012
Unprompted review
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Reply from www.sunglassesshop.com

Thanks for your feedback, we hope you enjoy your sunglasses :)

Rated 5 out of 5 stars

best price, good package, on time delivery

The e-shop browsing was easy, the goods arrived in perfect codition and on time and price was competative

July 24, 2012
Unprompted review
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Reply from www.sunglassesshop.com

Thanks for getting back to us, hope you shop with us again soon :)

Rated 5 out of 5 stars

excellent

excellent, very fast delivery and maximum reliability in the management of contacts, have responded quickly to emails I sent and have been very kind

July 19, 2012
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

It was easy to order and the delievery was fast. There was nothing negative by buying a product from the sunglassessshop

June 13, 2012
Unprompted review
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Reply from www.sunglassesshop.com

Hi, thanks for getting back to us. Hope you remember us next time you need sunglasses :)

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