Sunnyside Removals UK Ltd Reviews 

137
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff members are incredibly helpful, friendly, and maintain a wonderful level of professionalism throughout the entire process. People often mention that the hardworking team always arrives right on time and handles all personal belongings with exceptional care, close attention, and remarkable efficiency. Some people also felt that the comprehensive packing services and overall organization made their moving days completely stress-free and straightforward. Reviewers consistently note that the crew goes above and beyond, ensuring everything runs smoothly from the initial quote to the final drop-off location.

What people talk about most

Service

Users describe complete satisfaction with the service, highlighting a stress-free and smooth moving... See more

Staff

People report positive experiences with staff, highlighting their professionalism, hard work, and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were so impressed with Sunnyside! Right from the point when their Surveyor, Matt, arrived to talk through what we wanted and when it should happen, SR displayed a consummate level of professionali... See more

Rated 5 out of 5 stars

Nothing was too much trouble. As well as the efficiency you would expect from a removals company, everybody was very helpful and friendly. From loading/dismantling in Farnborough on one day to unload... See more

Rated 5 out of 5 stars

Helpful, courteous and friendly staff. Our move was quite unique. Suffice to say that complications had arisen during the process and we were left in a position where we exchanged contracts on a Tuesd... See more

Rated 5 out of 5 stars

A pleasure to deal with from start to finish. The gentleman came and assessed my home, the quote was provided next day. My completion date was not confirmed but they kept communicating with me on the... See more


Company details

  1. Moving Company

Information provided by various external sources

For domestic and international removals, packing, and storage services across the South East, call Sunnyside Removals UK Ltd on 01252616633 or 08456025063.


Contact info

4.9

Excellent

TrustScore 5 out of 5

137 reviews

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4.9

All reviews

(137)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional

Very professional- great service from the initial quotation and throughout the moving day.Packing materials were of a good quality. The removal staff were helpful and good humoured and there were no breakages. The move was very reasonably priced, and I would have no hesitation in recommending them

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Sunnyside Removals

Sunnyside stepped in when my original removal company let me down at exchange.

The team of 3 were excellent.
They were helpful, had a laugh and made the move day easy without stress.

I wouldn't hesitate to recommend Sunnyside for removals.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

3 Brilliant Guys

The 3 removal operatives worked exceptionally hard and were very careful with our furniture, considering the weather was absolutely horrendous. They were on time and very cheerful and a good laugh highly recommended

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

We were delighted with the Sunnyside service

We were delighted with the Sunnyside team that helped us move to our new home 3 weeks ago. Almost everything was carefully packed and loaded the day before the move and, despite the best efforts of the solicitors and Land Registry to hold us all up, the team kept their sense of humour and worked extremely hard to complete our move the following day. The only criticism might be that they worked so efficiently that we found it hard to keep up!

Now that we have unpacked most of our belongings, nothing is broken or damaged and we cannot speak too highly of the service we received.

Many thanks - Sue John and Will

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

Traffic chaos

Traffic chaos because they have blocked the road by parking next to a pedestrian island effectively caising a one way street.There is plenty of room either side.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Sunnyside Removals recently moved us…

Sunnyside Removals recently moved us from Hampshire to Wiltshire and we cannot praise them highly enough for their service. Our house was packed up by their team with speed and care (nothing was broken on the other end). Once at the new house, the team worked like Trojans moving everything into the new house and garage - this despite challenging access issues (and many stairs!) to get items into the garage. The team were cheerful, polite and very personable. We would highly recommend Sunnyside Removals!

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Full credit to this company

Full credit to this company. Everything went smoothly and it wasn't the easiest of circumstances with difficult parking at both locations. However on top of doing what we'd agreed and paid for, these guys went above and beyond and accommodated some last minute changes which made the move so much easier. Thank you.

November 18, 2022
Unprompted review
Rated 1 out of 5 stars

Would avoid

Would avoid. We secured a date, filled in all the forms and on a Friday emailed to confirm the exact figure for deposit. Rather than respond to us immediately, we had to wait until the Monday to be told that the date had been taken and we had lost our booking. Less than 2 weeks out from our move it caused incredible stress and panic. We responded to all enquiries as quickly as we could and were never informed that our booking was in danger of being lost.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

Local move in Hampshire

We invited quotes from three removal companies and Sunnyside were the only company to offer a visit from a member of staff to survey the job personally and offer advice. We elected to have valuables & kitchenware packed, which was done on day one, together with most of the other items that could be loaded, leaving us the minimum to be collected on moving day. The crew that handled our move consisted of Rob, Dan, Gabriel & John, and nothing was too much trouble for them. They really went out of their way to make the move as smooth as possible. On arrival at our new house, the outgoing people were late leaving, and access was delayed but extra staff were used to get all our belongings off-loaded, beds assembled and everything where we wanted before they left. Would definitely recommend the Sunnyside team.

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Sunneydide Removals, Fleet

A very troublefree house move.
Supplied packing materials so w could pack our valuables and delicates ourselves. The day before move they carefully packed everything else.
On the move day all went very smoothly.
Everything arrived undamaged.
Very helpful and cheerful team.
Overall highly reccomend this company. Excellent value fpr money.

September 14, 2021
Unprompted review
Rated 5 out of 5 stars

You get what you pay for..

Having met with a few companies quoting for my move, Sunnyside weren't the cheapest but ticked all of the boxes in my requirements. I paid for the packing service which the guys came and did on a Monday, and completely filled one lorry to bursting capacity, next day they completed the rest in the morning, including moving over 20 pots (some upwards of 80kg) from the back garden (they ended up having to drop some of these off in the front garden of the new property before returning for the remainder (fortunately it was only 4 miles away). The guys were efficient, they kept their humour, and made the whole thing as easy as it could have been. No breakages.. Collected all of the the empty boxes a few days later. Happy customer.. Thanks guys..

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

We used Sunnyside to move home locally…

We used Sunnyside to move home locally at the end of January 2021 and could not have been happier!
Right from the off, the office team were friendly and accommodating to the numerous date changes that were being imposed by our vendors.
Come move date we were assigned Rob and his team, who were fantastic! They packed our loft and garage (no mean feat) and we did the rest. They were polite and extremely hard grafters for whom nothing was too much trouble.
We would happily to endorse them and would most definitely recommend them for use in the future.

February 5, 2021
Unprompted review
Rated 1 out of 5 stars

My previous review stated that it was…

My previous review stated that it was the admin side of this company that is bad. They then stated; We turned up to pack your property and you had packed your house already yourself. That man still needs paying for the day, you cant just change your mind on the day before your house move.
However, this is false. There was never a time that I said I wanted the packing service. I even said this to the girl I spoke to initially but even so she added into the invoice without any clarity that this was what she was doing. So I have now downgraded them for such a poor and untrue response. I had to threaten legal action to get you to drop your claim to the money.

January 29, 2021
Unprompted review
Sunnyside Removals UK Ltd logo

Reply from Sunnyside Removals UK Ltd

I am sorry but we will have to agree to disagree here.
You asked for packing. We quoted for packing. You were invoiced for packing. You paid for packing. When we came to your property you had already packed yourself and wanted a refund. Which I actually believe we did reimburse you some costs. You complained your letters didn't arrive the next day, sorry but we send them 1st class and cant help royal mail.

In all you had a good removal, no damaged goods, we refunded you some money so not actually sure what your complaining about.

Rated 5 out of 5 stars

Fantastic service great value

Fantastic service. Ryan and his partner got things packed up quickly and efficiently and were really friendly and reassuring. At the other end we had a complete nightmare getting the keys but the lads were fantastic and when we were ready loaded everything off in the dark quickly and carefully. Really happy, great value too.

December 2, 2019
Unprompted review
Sunnyside Removals UK Ltd logo

Reply from Sunnyside Removals UK Ltd

Dear Leanne

Thank you for your kind review. We wish you all the very best in your new home.

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