We want to say a big thank you to Hayley in the Ormskirk store who was amazing today! This isn’t our local store, we were visiting the area & called in for a few bits. Hayley was very pleasant, profes... See more
Company replied
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Review summary
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Dear Ginni, I just wanted to say a huge thank you for your amazing help today! As a first-timer, I really appreciated your expert advice and patience in helping me choose the absolute best beauty... See more
Company replied
I had a great experience at the Superdrug Thornton heath branch. HAAD was very professional, friendly, and took the time to check my blood pressure while explaining everything clearly and making me fe... See more
Company replied
General shopping in Superdrug Ruislip High Street. I regularly get served by Sushma and she is always cheerful and so friendly and helpful, nothing is too much trouble for her. I always think I need... See more
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Company details
Information provided by various external sources
Shop online with Superdrug, the UK's second-largest health and beauty retailer currently operating over 900 stores in England, Scotland, Wales and Northern Ireland. We currently have 212 in-store pharmacies. Free delivery when you spend over £35
Contact info
United Kingdom
- www.superdrug.com
4.9
Excellent
150K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Was at beaty place @ superdrug lakeside…
Was at beaty place @ superdrug lakeside again and was attended to by Zalak. She was brilliant.
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Yomi,
Thank you so much for taking the time to let us know how helpful you found Zalak. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Nabila from Kilburn superdrug
Nabila from Kilburn superdrug
She is nice and helpful also sweet girl .They way she came to me and helped me, I appreciate it.
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Tessia,
Thank you so much for taking the time to let us know how helpful you found Nabila. I’m going to pass your comments on to them, I’m sure you’ll make their day!
Hope you have a great day.
Thank you,
Michael
Superdrug Customer Care Team
I’d love to commend Monika from…
I’d love to commend Monika from Lombardy for giving me an excellent service. She turned my ordinary nails into Barbie Pink. I love it. Thank you so much Monika!💓🎀
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Adrienne,
I’m going to pass your comments on to Monika. Thank you for taking the time to leave them such a lovely review!
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Michael
Superdrug Customer Care Team
Samira was excellent today
Samira was excellent today! She was super professional & kind giving tips on how to keep my eyebrows growing strong.
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Naomi,
Thank you so much for taking the time to let us know how helpful you found Samira.
So I can pass on this lovely feedback please can you email trustpilot@superdrug.com with the stores full name?
Can you also include the reference number "5302739" in your email for me?
Hope you have a great day.
Thank you
Lisa -fragrance advisor Good service…
Lisa -fragrance advisor Good service and good lady
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Lisa,
Thank you so much for taking the time to let us know how helpful you found Lisa.
So I can pass on this lovely feedback please can you email trustpilot@superdrug.com with the stores full name?
Can you also include the reference number "5302736" in your email for me?
Hope you have a great day.
Thank you
Great service with my teenage daughter…
Great service with my teenage daughter at Superdrug Headingley with Loveleen
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Kym,
Thank you so much for taking the time to let us know how helpful you found Loveleen. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Abingdon Superdrug Store
Abingdon Superdrug Store : The lipstick I have been using is now discontinued but I was assisted by Nikita, an extremely helpful member of staff who helped me find another lipstick as near as possible to the colour I preferred. I also wished to buy a lip balm and I knew what I wanted so she took me straight to the item to save me searching up and down the aisle. The manager of Abingdon store is also helpful and cheerful.
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Gillian,
Thank you so much for taking the time to let us know how helpful you found Nikita. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Samira did a wonderful job threading my…
Samira did a wonderful job threading my eyebrows! She was professional, knowledgable and very approachable. Thank you!
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Shalom Y,
Thank you so much for taking the time to let us know how helpful you found Samira.
So I can pass on this lovely feedback please can you email trustpilot@superdrug.com with the stores full name?
Can you also include the reference number "5302690" in your email for me?
Hope you have a great day.
Thank you
Rozina is very friendly and kind
Rozina is very friendly and kind. Marble Arch branch she did my eye brow threading and anyone who is looking to do this I would recommend doing with Rozina
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Tini,
Thank you so much for taking the time to let us know how helpful you found Rozina. I’m going to pass your comments on to them, I’m sure you’ll make their day!
Hope you have a great day.
Thank you,
Michael
Superdrug Customer Care Team
Great experience getting daughters ears pierced
Great experience getting my daughter's ears pierced today in Lewes Amy was kind, warm and informative and made my daughter feel at ease. Thank you 😊
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Sarah,
I’m going to pass your comments on to Amy. Thank you for taking the time to leave them such a lovely review!
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Michael
Superdrug Customer Care Team
Abby pierced my ears and she gave a…
Abby pierced my ears and she gave a brilliant service. She made me feel at ease at every step, was very informative and was very helpful with my other purchases.
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Hollie,
Thank you so much for taking the time to let us know how helpful you found Abby.
So I can pass on this lovely feedback please can you email trustpilot@superdrug.com with the stores full name?
Can you also include the reference number "5302680" in your email for me?
Hope you have a great day.
Thank you
Nicole Oxford westgate she was very…
Nicole Oxford westgate she was very helpful and welcoming.
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Manisha,
Thank you so much for taking the time to let us know how helpful you found Nicole. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Krupa from Superdrug Upton Park is a…
Krupa from Superdrug Upton Park is a really good sales advisor, very knowledgeable on makeup.
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Vicky,
Thank you so much for taking the time to let us know how helpful you found Krupa. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Great customer service
Great customer service from Ann-Marie in the fragrance department in Uxbridge. Amazing help and genuine kindness from start to finish.
July 10, 2026
Unprompted review
Reply from Superdrug
Hi Mona,
Thank you so much for taking the time to let us know how helpful you found Ann-Marie. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Ryan
Superdrug Customer Care Team
Thank you Rose
Rose from Morden Superdrug was phenomenal! She helped me find the Elf Lipbalm in shade Blackberry Sorbet (which wasn't yet on display). She was so patient and friendly. I highly recommend this branch for a wonderful experience!
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Lurdes,
Thank you so much for taking the time to let us know how helpful you found Rose. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Nasrat was lovely
Nasrat was lovely, helpful and friendly at the Bromley store. Thank you very much.
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Max,
Thank you so much for leaving such a nice review. We’re going to pass on your comments to Nasrat to let them know they did such a great job helping you out.
Hope you have a great day.
Thank you,
Ryan
Superdrug Customer Care Team
Had a great experience with Alex at…
Had a great experience with Alex at Worcester Park Superdrug. Really friendly and helpful. Tx so much Alex.
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Jo-anne,
Thank you so much for taking the time to let us know how helpful you found Alex. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Sandra at the eyebrow bar is great!
Sandra at the eyebrow bar is great!! Got this guy's bushy overgrowns looking smart again! I'll keep coming back to Sandra, lovely lady and very skilled. Done right first time - never before have I looked in the mirror after my eyebrows were waxed and not had to ask for improvement
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Dominic,
Thank you so much for taking the time to let us know how helpful you found Sandra.
So I can pass on this lovely feedback please can you email trustpilot@superdrug.com with the stores full name?
Can you also include the reference number "5302624" in your email for me?
Hope you have a great day.
Thank you
Great customer service
The cashier at Superdrug Ashby is Mary.
Always friendly and goes above and beyond to help you .
It is nice to recieve such lovely customer service. Thank you
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Tracey,
Thank you so much for leaving such a nice review. We’re going to pass on your comments to Mary to let them know they did such a great job helping you out.
Hope you have a great day.
Thank you,
Ryan
Superdrug Customer Care Team
Ashif very good good and friendly…
Ashif very good good and friendly customer helping customer and have received excellent service from him
July 22, 2026
Unprompted review
Reply from Superdrug
Hi Yasemin,
Thank you so much for taking the time to let us know how helpful you found Ashif, so I can pass on this lovely feedback please can you email help@superdrug.com with the store's name or address and the date/time of your visit? Can you also include the reference number 5302609 in your email for me?
Hope you have a great day.
Thank you,
Michael
Superdrug Customer Care Team
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