They compete with their own retail and had the same item for cheaper online and we had no idea and bought it for more. When we realised they refused to refund and basically said yes we have taken more... See more
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Bought 3 items for over $300 online and shipped by AU Post. Items lost after 5 days and confirmed by AU Post. Tried to contact with Superdry AU for a solution, unfortunately they don’t have phone numb... See more
Shirt sizes run much smaller than they used to and shipping/return shipping does not get refunded. I ordered 3 Large athletica t-shirts as the one I already own fits me well and is very baggy/loose fi... See more
The customer service is really the worst. Got a size 8 jacket, and have exchanged it for a size 10. Its been almoat 3 weeks, no mails responses or acknowledgement. Its a shame I had to waste $10... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
United Kingdom
- care@superdry.com.au
- www.superdry.com.au
1.2
Bad
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Amazing service arrived in three days…
Amazing service arrived in three days all the way from UK. Would recommend superdry to everyone 😊👌
March 28, 2019
Unprompted review
awesome international service
Very fast considering it had to come from the uk to Australia! Packaging was great and the courier was excellent at updating the customer on tracking. All in all great service from start to finish and always loved my products.
March 27, 2019
Unprompted review
A fantastic quality product that looks…
A fantastic quality product that looks great. Shipped to Australia in Under a week and delivered to my door on a Sunday
March 27, 2019
Unprompted review
Great product and delivery service
Great product and very prompt delivery
March 27, 2019
Unprompted review
Order a XXL Jacket And received a…
Order a XXL Jacket And received a large not happy, In process of sending it back
March 27, 2019
Unprompted review
Great Products, Great delivery Times ⭐️⭐️⭐️⭐️⭐️
Excellent delivery time, products are always great, I always feel confident with anything I buy from Superdry
March 26, 2019
Unprompted review
Excellent quality
Excellent quality, reasonable price, fast free delivery. What else do you need?
March 26, 2019
Unprompted review
Great quality clothing and great…
Great quality clothing and great service.
March 25, 2019
Unprompted review
Speedy & safe delivery
March 25, 2019
Unprompted review
Easy and quick delivery
March 24, 2019
Unprompted review
Love the supadry style
Love the supadry style. However please start making clothes without a massive Supadry logo on every single ganrment so I can wear Supadry everyday and not look like a a massive cock.
Thank you.
Tim.
March 24, 2019
Unprompted review
Great style & quality materials
Great style & quality materials. A bit pricey though.
March 23, 2019
Unprompted review
The entire order and delivery process…
The entire order and delivery process was excellent.Easy ordering and fast delivery.
Thanks.
March 22, 2019
Unprompted review
Very poor customer service
Very poor customer service. slow in response time.
March 22, 2019
Unprompted review
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