Cashier was not friendly and didn’t say much as payment was being processed. Instead there was a female employee who was speaking so loud about her personal life behind the cashier and spent her time... See more

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I love Superdry-brand and clothes. I would send 5 start due to range of clothes, colours. Service was great from one person, but when I went other day the person barley spoke to me. I explained th... See more
I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and lo... See more
The ambience at Superdry was lovely and warm. The staff at the local store were friendly and eager to help. The items are of good quality, with several styles to suit different tastes. Prices are a li... See more
Company details
About Superdry - Arndale
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Arndale Centre, M4 3AQ, Manchester, United Kingdom
- 01618 399011
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Excellent service
Great range and good value.
Love the shop had a really impressive range and ended up buying more than expected.
Well stocked store and polite staff.
sorry to say the jumper i ordered was…
sorry to say the jumper i ordered was far to big it should of been meduim when i measured it, it was 44inc so what size was it???
Superdry FTW
I love Superdry-brand and clothes. I would send 5 start due to range of clothes, colours. Service was great from one person, but when I went other day the person barley spoke to me. I explained the coupon i had, the person asked another about it, didn´t say anything if it was legit and I needed to ask again. Barley spoke anything.
If you are in service, please speak up and make the customer at ease.
But this just a single event, otherwise everything is great!
⭐️SUNDAY STAFF MANCHESTER ARNDALE - 2ND TO NONE⭐️
Customer service was second to none! I think we integrated with three sales assistants whilst in store -
1st - asked us if we had the app so we could get some money off our shop - we were carrying a few items (we did already have the app - but the assistant advised us that if my husband got the app too we could make a saving!) 2nd - a new assistant checked to see if there was a pair of shorts available in the size required 3rd - who served us at the till offered us some great advice about shopping online (when new stock comes in…) as we had wanted to purchase some swimwear that was out of stock both in store and online at the time. Great experience - fantastic Sunday staff - Keep up the great service!
Fantastic service when trying to find…
Fantastic service when trying to find joggers that fitted right
Great coat and colour
Very good experience best quality…
Very good experience best quality clothing brand
Shop attendants are trustworthy!
The shop attendants give me space to explore and tryout the clothing. They also were kind and their service are thoughtful.
Will be making a purchase in my next visit to a Superdry store.
Great item plus good service from the…
Great item plus good service from the staff thank you
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