Cashier was not friendly and didn’t say much as payment was being processed. Instead there was a female employee who was speaking so loud about her personal life behind the cashier and spent her time... See more

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I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and lo... See more
There was AMAZING customer service by Rosie who was super kinda and helped me pick my perfect foundation shade. It was my first time buying a foundation so I was kind of nervous but Rosie truly helped... See more
The ambience at Superdry was lovely and warm. The staff at the local store were friendly and eager to help. The items are of good quality, with several styles to suit different tastes. Prices are a li... See more
Company details
About Superdry - Arndale
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Arndale Centre, M4 3AQ, Manchester, United Kingdom
- 01618 399011
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Excellent service
The assistant who served me at…
The assistant who served me at Manchester’s arndale centre did not actually talk to me once during the whole sales transaction- he was completely silent- the worst customer service I’ve ever experienced.
Shop assistant Alex was absolutely…
Shop assistant Alex was absolutely nice. Great service there.
Comfy and stylish
I can very picky with regards to how my clothes feel to wear, almost as much as how it looks. Not only am I fond of some of the styles of clothing Superdry sell but they are also very comfortable to wear.
Also will add that whenever purchasing the staff have always been super friendly and helpful.
Super clothes
Super clothes, clean, well organised shop, clothes gave ideas on what to buy. Clothes really good quality and good prices. Staff polite
A very bright store and easy to find clothes
A very bright store and easy to find the clothes.
The staff were very attentive and professional.
I had bought two sizes online as coat…
I had bought two sizes online as coat sizes for Superdry are on the small side. Delivery was quick, I tried both products to see which fit best and returned the unwanted size to my nearest shop with zero fuss. Good service all round!
Very helpful friendly staff and good…
Very helpful friendly staff and good quality products
Great choice of clothing and always…
Great choice of clothing and always great quality. Reasonable prices too. Good shopping experience.
Very pleasant and helpful staff
Staff were very helpful and helped me to work out size I required
Prompt delivery and informed of when…
Prompt delivery and informed of when delivered in store
Miss the old Superdry Ways.
Early Christmas shopping trip to Manchester - 40+ miles away.
My jacket that I purchased had a security tag left on it. No sounds made when left store. I had to drive back to manchester the following day wasted fuel and Without realising the store has now closed down at Trafford centre. Our nearest now is Derby or the outlet stores. Then Manchester Centre arndale.
The jacket security was removed by another clothing store with the proof of my receipt.
To then find the jacket is now not worth the £99 I paid. Faulty and frayed on arms.
I have no way of contacting Superdry as the links on the website are invalid / error 404.
Excellent customer service
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