Cashier was not friendly and didn’t say much as payment was being processed. Instead there was a female employee who was speaking so loud about her personal life behind the cashier and spent her time... See more
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I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and lo... See more
There was AMAZING customer service by Rosie who was super kinda and helped me pick my perfect foundation shade. It was my first time buying a foundation so I was kind of nervous but Rosie truly helped... See more
The ambience at Superdry was lovely and warm. The staff at the local store were friendly and eager to help. The items are of good quality, with several styles to suit different tastes. Prices are a li... See more
Company details
About Superdry - Arndale
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Arndale Centre, M4 3AQ, Manchester, United Kingdom
- 01618 399011
4.6
Excellent
356 reviews
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Very friendly and helpful staff.
November 4, 2025
Found some really cool pieces in store…
Found some really cool pieces in store and staff were very helpful!
October 29, 2025
Sometimes no notification
1 star less because I haven't received message, that my parcel is ready to collect.
October 16, 2025
Birthday Treat
For the first time had to give this a 3* due to the quality of hoodies which has dramatically changed and not for the better,
Customer service gets 5* as staff were excellent and understanding of the quality of the products.
October 28, 2025
Friendly staff was allowed to wonder…
Friendly staff was allowed to wonder around without any pressure
October 27, 2025
The clothing had some poor quality
The clothing had some poor quality. Bad stitching, random small holes.
October 20, 2025
Amazing product range and quality.
The product line and quality was amazing with such an array of designs and styles to choose from. If I had the money I would have had one of everything in my size🤩. My only critique is that I would have liked to have seen a larger ‘in store’ selection of belts rather than having to view them on a tablet in store. Perhaps a more contemporary range too. Otherwise a thoroughly great shopping experience.
September 12, 2025
Great customer service
September 16, 2025
Not happy
Not happy. Rushed out of work to pick up a coat from your Manchester arndale store that I'd seen online. Was aware that the store closed at 7pm on a Saturday so got there at 6.40pm. Was told that the store was closed and nobody was allowed it. Seems that Superdry can afford to turn customers away so I’ll be shopping elsewhere in future.
September 27, 2025
Unprompted review
Really great service
September 24, 2025
The girl that served me was rlly nice…
The girl that served me was rlly nice and helpful.
September 14, 2025
Great service and cool jogging bottoms
Great service and cool jogging bottoms! I love the quality, it’s always sooo good
September 20, 2025
May use AI-assist with repliesRead more
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Friendly staff
September 9, 2025
Reply from Superdry - Arndale
We appreciate you sharing your feedback. It's great to hear you've had an excellent customer experience. Thanks for the review!
Superdry
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