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Superdry - Arndale Reviews 

356
TrustScore 4.5 out of 5

4.6

Arndale Centre, M4 3AQ Manchester, GB


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See what reviewers are saying

Rated 2 out of 5 stars

Cashier was not friendly and didn’t say much as payment was being processed. Instead there was a female employee who was speaking so loud about her personal life behind the cashier and spent her time... See more

Rated 5 out of 5 stars

I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and lo... See more

Rated 5 out of 5 stars

There was AMAZING customer service by Rosie who was super kinda and helped me pick my perfect foundation shade. It was my first time buying a foundation so I was kind of nervous but Rosie truly helped... See more

Rated 4 out of 5 stars

The ambience at Superdry was lovely and warm. The staff at the local store were friendly and eager to help. The items are of good quality, with several styles to suit different tastes. Prices are a li... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Arndale

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Arndale Centre, M4 3AQ, Manchester, United Kingdom

  • 01618 399011

4.6

Excellent

TrustScore 4.5 out of 5

356 reviews

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4.6

All reviews

(356)

13,577 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality

Good quality of dress

September 9, 2025
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Reply from Superdry - Arndale

We appreciate your feedback and are happy to hear you think the dress is good quality. Thanks for your review and comments.

Superdry

Rated 5 out of 5 stars

Quality products, so amazing to me

I was looking for good shirts, and it was first time of visiting Superdry.
I got good products for my money, and the attendants were pleasant.

September 4, 2025
Superdry - Arndale logo

Reply from Superdry - Arndale

We're happy to hear that you found good shirts and had a pleasant experience during your first visit. We appreciate your positive feedback!

Superdry

Rated 5 out of 5 stars

Good job

Friendly staff

August 24, 2025
Superdry - Arndale logo

Reply from Superdry - Arndale

We're glad you enjoyed your experience. It's great to hear our staff was helpful in finding what you needed. Thank you for your positive feedback!

Superdry

Rated 5 out of 5 stars

Had just what I wanted even though I…

Had just what I wanted even though I didn’t know I needed it till I saw it. No hassle and friendly staff.

August 29, 2025
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Reply from Superdry - Arndale

We're happy to hear that you found something you liked and that our staff provided a hassle-free experience! Thank you for your positive feedback; we appreciate it.

Superdry

Rated 4 out of 5 stars

Friendly staff & Update the design of your coats!

The staff were friendly, they offered to distribute the items in the big box that I was struggling to carry which I found to be very generous on their part. Their genuine concern made me feel cared for and made my experience at the store all the more better.

The coat I received has amazing quality. However the design of the pockets need to be re-evaluated; they're designed in such a fashion that makes it difficult to put your hand inside without fighting to force your hand inside, and I noticed this design of the pockets is common across many coats on the website which is unfortunate.

As trivial as it may seem, I will not be keeping the coat due to the poorly designed outside pockets on either side of the coat.

August 8, 2025
Rated 1 out of 5 stars

Jacket bought in store when went to…

Jacket bought in store when went to store to swap they asked me to pay again since they cant swap the size since they order the jacket online for me instead of from stock. Just a weird behavior, no where happens like that. Zero professionalism in process and in employees at Manchester Arendale store.

June 19, 2025

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