Cashier was not friendly and didn’t say much as payment was being processed. Instead there was a female employee who was speaking so loud about her personal life behind the cashier and spent her time... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and lo... See more
There was AMAZING customer service by Rosie who was super kinda and helped me pick my perfect foundation shade. It was my first time buying a foundation so I was kind of nervous but Rosie truly helped... See more
The ambience at Superdry was lovely and warm. The staff at the local store were friendly and eager to help. The items are of good quality, with several styles to suit different tastes. Prices are a li... See more
Company details
About Superdry - Arndale
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Arndale Centre, M4 3AQ, Manchester, United Kingdom
- 01618 399011
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality products, so amazing to me
I was looking for good shirts, and it was first time of visiting Superdry.
I got good products for my money, and the attendants were pleasant.

Reply from Superdry - Arndale
Had just what I wanted even though I…
Had just what I wanted even though I didn’t know I needed it till I saw it. No hassle and friendly staff.

Reply from Superdry - Arndale
Friendly staff & Update the design of your coats!
The staff were friendly, they offered to distribute the items in the big box that I was struggling to carry which I found to be very generous on their part. Their genuine concern made me feel cared for and made my experience at the store all the more better.
The coat I received has amazing quality. However the design of the pockets need to be re-evaluated; they're designed in such a fashion that makes it difficult to put your hand inside without fighting to force your hand inside, and I noticed this design of the pockets is common across many coats on the website which is unfortunate.
As trivial as it may seem, I will not be keeping the coat due to the poorly designed outside pockets on either side of the coat.
Good Brand for Teenagers
Great service and advice from the assistant in store regarding a t shirt for my daughter. He was very friendly and helpful too.
Really kind and helpful staff who found…
Really kind and helpful staff who found me the size i wanted.
Superdry do the best coats
Superdry do the best coats, they’re well made, good sizing, on trend and last for ages
Excellent product and the store staff…
Excellent product and the store staff friendly and helpful
The girl on the till was so lovely and…
The girl on the till was so lovely and we had such a cute chat. She made my afternoon!!! I also love superdry clothes in general, everythings always mega fricken cute <3
Huge selection of clothes to chose from…
Huge selection of clothes to chose from all excellent quality. Shopped in the manchester arndale store the staff were friendly and very helpful.
Great Quality and looks fab on
Great Quality and looks fab on. Wash well and colour doesn’t fade
The quality and service are absolutely…
The quality and service are absolutely amazing!
Jacket bought in store when went to…
Jacket bought in store when went to store to swap they asked me to pay again since they cant swap the size since they order the jacket online for me instead of from stock. Just a weird behavior, no where happens like that. Zero professionalism in process and in employees at Manchester Arendale store.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







