Cashier was not friendly and didn’t say much as payment was being processed. Instead there was a female employee who was speaking so loud about her personal life behind the cashier and spent her time... See more
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See what reviewers are saying
I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and lo... See more
There was AMAZING customer service by Rosie who was super kinda and helped me pick my perfect foundation shade. It was my first time buying a foundation so I was kind of nervous but Rosie truly helped... See more
The ambience at Superdry was lovely and warm. The staff at the local store were friendly and eager to help. The items are of good quality, with several styles to suit different tastes. Prices are a li... See more
Company details
About Superdry - Arndale
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Arndale Centre, M4 3AQ, Manchester, United Kingdom
- 01618 399011
4.6
Excellent
356 reviews
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Great shop!
April 10, 2025
Inaccurate labels
I tried on a Large and it was snug so I picked up & and bought what was labelled XL. I have gone to wear it today and it is in fact a Large and not XL as labelled. I will now need to return to store due to the inaccurate labelling
April 7, 2025
Returned an item to store that I…
Returned an item to store that I purchased online. After a week still no refund. And you can only return to a proper store, not a franchise one - like who would know which is which!?
March 24, 2025
Lovely quality item made from 100%…
Lovely quality item made from 100% organic cotton. Service was great and the staff were friendly and helpful.
March 26, 2025
Long term customer of Superdry.
Long term customer of Superdry.
Great clothes especially the coats.
Great products
March 26, 2025
Helpful and Friendly Store
They always have something in that I want to purchase.
Plenty of stock and a large variety of clothing, bags and other accessories.
Shop is located in a large site in the Arndale.
Staff are always there to support and offer advise.
March 26, 2025
Absolutely perfect 👌 thank you
March 7, 2025
Lovely clothes
Lovely clothes. Friendly staff. Had to exchange something and could not of been easier
February 23, 2025
Great store in Manchester helpful staff…
Great store in Manchester helpful staff great coat
January 15, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ladies Puffer jacket and Everest coat
Bought 2 coats on 24th November sale!
Great quality and arrived 4 days later with free delivery!
November 24, 2024
Unprompted review
Reply from Superdry - Arndale
Hello Anne,
We're thrilled to hear you enjoyed the quality of your coats and appreciated the fast delivery! It's always rewarding to know our customers are happy with their purchases.
Thank you for shopping with us. we really appreciate it.
Superdry
Because I love everything about…
Because I love everything about Superdry. It's my go to clothing store
December 22, 2024
Great shopping experience …
The staff are always ready to help regarding a purchase or any enquiry. The customer experience is always very pleasant which makes it a pleasure to shop at super dry.
December 12, 2024
Reply from Superdry - Arndale
Hello,
Thank you for taking the time to share your positive experience.
We are thrilled to hear that you find our staff helpful and that you enjoy shopping with us. We strive to provide a pleasant experience for all our customers and appreciate your kind words.
We hope you have a lovely Christmas,
Superdry
Reply from Superdry - Arndale
Hello,
Thank you for your kind words!
We're thrilled to hear that you're happy with your purchase and that it arrived on time. We appreciate you taking the time to leave a review.
We hope you have a lovely Christmas,
Superdry
I was very impressed with the speed of…
I was very impressed with the speed of delivery, unfortunately the sizes were smaller then expected so ended up returning and exchaging at the store, which considering I'd messed up an order , was very straightforward. The refund was in my bank was advised and new size delivered within days, also very helpful and friendly girl ( wish I'd taken her name) at the Manchester store.....
November 19, 2024
Reply from Superdry - Arndale
Hello,
We appreciate your kind words about our delivery speed and the helpfulness of our team.
We're pleased everything went well. It sounds like you had a positive experience despite the initial sizing issue. We strive to provide excellent customer service, and we're pleased to hear that our team at the Manchester store was able to assist you.
Thanks for shopping with us
Superdry
Ordered I store delivered within 2…
Ordered I store delivered within 2 days super fast service definately recommend
November 14, 2024
Reply from Superdry - Arndale
Hello,
Thank you for taking the time to review your experience at our Arndale store.
We always aim to offer the best service to our customers every time, so we're really pleased everything went well.
Thank you for shopping with us, we really appreciate it.
Superdry Team
Fuming
Sizes completely off. My daughter took the coat back to her local superdry store and they will not refund or exchange online purchases. Also £20 delivery charge and zero customer service
November 7, 2024
Reply from Superdry - Arndale
Hello,
Thank you for leaving us a review.
We are sorry to hear this has happened. Our UK standard delivery fee is currently free .
If you still require support, we would kindly ask to contact us at care@superdry.com so that we can assist you further.
Superdry Team
Amazing products and an amazing store
Amazing products and an amazing store. What a quality they provide. My wife is so happy with her jacket as she is new to the country and was suffering with the cold. Will definitely be back
November 12, 2024
Reply from Superdry - Arndale
Hello,
Thank you for taking the time to leave a great review about your Manchester Arndale store experience.
We always aim to offer the best service and quality to our customers every time, so we really appreciate your 5 star feedback.
Thank you for shopping with us.
Superdry Team
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