Banner for Superdry - Arndale

Superdry - Arndale Reviews 

356
TrustScore 4.5 out of 5

4.6

Arndale Centre, M4 3AQ Manchester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Cashier was not friendly and didn’t say much as payment was being processed. Instead there was a female employee who was speaking so loud about her personal life behind the cashier and spent her time... See more

Rated 5 out of 5 stars

I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and lo... See more

Rated 5 out of 5 stars

There was AMAZING customer service by Rosie who was super kinda and helped me pick my perfect foundation shade. It was my first time buying a foundation so I was kind of nervous but Rosie truly helped... See more

Rated 4 out of 5 stars

The ambience at Superdry was lovely and warm. The staff at the local store were friendly and eager to help. The items are of good quality, with several styles to suit different tastes. Prices are a li... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Arndale

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Arndale Centre, M4 3AQ, Manchester, United Kingdom

  • 01618 399011

4.6

Excellent

TrustScore 4.5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(356)

13,612 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!

October 29, 2024
Superdry - Arndale logo

Reply from Superdry - Arndale

Hello,

Thank you for taking the time to leave a great review.

At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly.

Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.

Superdry Team

Rated 5 out of 5 stars

I haven't shopped at Superdry in years…

I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and loads better than the offerings from Zara/River Island - I'm only sad they don't do it in black, otherwise I'd have bought more! I'll be popping in more often!

October 27, 2024
Rated 5 out of 5 stars

Superdry

I recently collected an order in the Manchester Annandale centre. It was easy to collect, I tried it on in store and was happy with my order. The girl working on the sales desk was friendly and approachable. If I was back in Manchester again I would happily go back to this store

October 13, 2024
Rated 5 out of 5 stars

A great experience

Your staff were very friendly and helpful

September 25, 2024
Superdry - Arndale logo

Reply from Superdry - Arndale

We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.

Kind regards,

Superdry Customer Care

Rated 5 out of 5 stars

You Need Thin Arms for some products

Good Selection of coats. I tried on a lot before I found two which fit comfortably.(Purchased Both-Rejected Several).

I do wonder about their sizing though- Some of their coats fit well everywhere BUT some are really tight around the Biceps. I DO NOT work out and have normal sized biceps (no way am I overweight) - yet the coats were only tight on the arms!-Never experienced this elsewhere. They must be based on models who have arms like pencils? or some crazy designer thinks this is a good look. But they are so tight that when you remove the coat the lining is dragged out by your arms. And if your coat is this uncomfortable- then you just will not wear it!
Advice:- Becasue of this- you really need to visit a Store and try them on. I would not risk buying coats mail order unless you are prepared to spend time returning Coats.

September 21, 2024
Rated 4 out of 5 stars

Helpful staff

August 25, 2024
Superdry - Arndale logo

Reply from Superdry - Arndale

Hello,

Thank you for sharing your great feedback with us.

We endeavor to give our customers a really positive experience, so we're really pleased that your shopping experience in our Manchester Arndale store went well.

Thank you for shopping with us, we really appreciate it.

Superdry Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look