Cashier was not friendly and didn’t say much as payment was being processed. Instead there was a female employee who was speaking so loud about her personal life behind the cashier and spent her time... See more
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See what reviewers are saying
I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and lo... See more
There was AMAZING customer service by Rosie who was super kinda and helped me pick my perfect foundation shade. It was my first time buying a foundation so I was kind of nervous but Rosie truly helped... See more
The ambience at Superdry was lovely and warm. The staff at the local store were friendly and eager to help. The items are of good quality, with several styles to suit different tastes. Prices are a li... See more
Company details
About Superdry - Arndale
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Arndale Centre, M4 3AQ, Manchester, United Kingdom
- 01618 399011
4.6
Excellent
356 reviews
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The staff were very helpful my order…
The staff were very helpful my order came within 5 days
August 9, 2024
Love the female clothing lines in…
Love the female clothing lines in Superdry. Found exactly what I was looking for and a little something I didn't know I was looking for.
In store staff leave you to browse but happy to help if asked.
July 17, 2024
My experience is amazing
My experience is amazing, shop in Arndale in Manchester is very well organized and clean. It was easy to find products which I was looking for. Also, it was good, that I found other clothes for discount price. Staff is always friendly in Arndale Super Dry, very good communication skills and ready to help.
I love Superdry brand and clothes, it is definitely one of the best for me.
August 8, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The Quality of the Clothes was very…
The Quality of the Clothes was very good and very nice choice of clothes the staff were lovely and very helpful however they didn’t have my size in the store or the item online so I had to go with as size larger but I understand this doesn’t happen all the time. I had a very good experience.
July 28, 2024
Reply from Superdry - Arndale
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
I’ve brought two items
I’ve brought two items long t-shirt for my leggings and it’s simple plain t-shirt which I prefer. I also brought new hoodie for the chilly weather.
July 25, 2024
Reply from Superdry - Arndale
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Great customer service with superb…
Great customer service with superb quality clothing.
July 19, 2024
Reply from Superdry - Arndale
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Kind regards,
Superdry Customer Care
Found exactly the right T Shirt in the…
Found exactly the right T Shirt in the right size and colour
Checkout was quick and always use email receipts 🧾
July 22, 2024
Great quality of clothing and excellent…
Great quality of clothing and excellent customer service. Loved it
July 22, 2024
Friendly ,polite
July 10, 2024
Bought a top yet the online price was…
Bought a top yet the online price was cheaper so rather than just refund the difference they refund and I order the identical top. You then get very poor updates on delivery. There is a track package email but despite saying delivered it does not mean this and the shop said it’s a known problem! I didn’t even get an email saying pick up the stops despite it being delivered to the store. I won’t bother with Superdry. Are they trying to kill off there own shops with different prices.. why bother with stores if the rip you off
June 29, 2024
Reply from Superdry - Arndale
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards,
Superdry Customer Care
Reply from Superdry - Arndale
Hi there,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
Good product...fits nicely..and…
Good product...fits nicely..and matching the description
June 12, 2024
Reply from Superdry - Arndale
Hi Sharafat,
We appreciate you taking the time to review your recent experience with us, it's really good to hear that everything's gone well.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Very helpful staff
June 11, 2024
Quick delivery really nice hoodie nice…
Quick delivery really nice hoodie nice quality and good value
May 27, 2024
Wasn't what I expected superdry writing…
Wasn't what I expected superdry writing on one and Chinese writing other other one,not happy
May 13, 2024
Reply from Superdry - Arndale
Good Afternoon,
At Superdry, we do our best to give our customers a positive experience,
so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback.
Kind Regards,
Superdry Care
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