Cashier was not friendly and didn’t say much as payment was being processed. Instead there was a female employee who was speaking so loud about her personal life behind the cashier and spent her time... See more
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I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and lo... See more
There was AMAZING customer service by Rosie who was super kinda and helped me pick my perfect foundation shade. It was my first time buying a foundation so I was kind of nervous but Rosie truly helped... See more
The ambience at Superdry was lovely and warm. The staff at the local store were friendly and eager to help. The items are of good quality, with several styles to suit different tastes. Prices are a li... See more
Company details
About Superdry - Arndale
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Arndale Centre, M4 3AQ, Manchester, United Kingdom
- 01618 399011
4.6
Excellent
356 reviews
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Great choice of clothes and jackets
Great choice of clothes and jackets, very stylish and comfortable to boot. Staff in store were very accommodating as well.
May 8, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Order Place polo Received Grey Jumper
I placed an order for a black polo shirt with half sleeves, under Order #: SUPERDRY_3471288. After receiving an email notifying me that my order was ready for collection, I visited the store but couldn't find it. Assuming a possible human error, I returned home. Upon revisiting the store, I received the order but, upon opening it at home, realized it was the wrong item—a gray jumper with full sleeves.
May 2, 2024
Reply from Superdry - Arndale
Hi Muhammad,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Customer Care
Great company great experience
The company it great in returning faulty products we had a choice of and refund or exchange
April 22, 2024
Great staff
I had gone into the store and had explained that I was looking for a coat gave a reference and the colour I was looking for, one of the staff helped me find a coat and provided different shades of the colour I was looking for and were very helpful.
April 12, 2024
Excellent service friendly staff.
March 13, 2024
product
really quick burner service when i was buying it really grrat quality from they’re items would recommend icl
March 5, 2024
I picked what a I ordered
I picked what a I ordered. Very professional and quick. Cannot fault them
February 21, 2024
Good quality goods
February 23, 2024
The clothing I recently purchased was…
The clothing I recently purchased was the sme great quality as always.
The price of the items were in a sale which helped me get a great deal.
The staff in-store were very helpful
February 22, 2024
Quality product
February 9, 2024
I had an issue with my jacket
I had an issue with my jacket. The item was replaced no problem and quickly. Great service
February 7, 2024
I went to the store and bought a jacket…
I went to the store and bought a jacket for £149.99 and when i paid i asked for a bag they said don't have any bag to carry it. i request the manager how i am going to carry and big jacket in shopping mall for a few hours he was so rude and said don't have and walked away and i asked him why you so arrogant and showing attitude he said what i do don't have and not even talking to me. he was Racist and shouldn't be at manager place in a big store like this. i wont visit that store again and might i return the jacket as well because when i put it on it will remind me of his rude attitude. My advise is if you want store to run move him from there. thanks
February 1, 2024
Unprompted review
Superdry Mens Jacket (Navy)
I bought myself a (Navy) Superdry jacket recently. Ordered it online and requested delivery to Arndale Shopping Mall in Manchester. Jacket arrived as scheduled.
It fits perfectly and feels top quality to wear.
So pleased with Superdry products as my wife and daughter also wear your items.
January 21, 2024
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