Amazing, especially good for petite ladies, everything fit me better than anything has ever fit. Very flattering to my body
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I had seen the jacket l wanted online but didn't want to buy online. I went into the Superdry shop in Colchester and a really helpful young guy said l could buy the jacket by ordering via the shop. He... See more
Changing room was roped off. Attendant would not permit myself and daughter to go in same changing room. Attendant then disappeared. No offer of help for alternate sizes. I went to get alternate... See more
Company replied
Ebony and Tom were great help at Colchester store, sorted out a wrong delivery and now have correct item and colour. Having been given info saying not in my size too. So great job guys. Professional,... See more
Company details
About Superdry - Colchester
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
5 Shewell Walk, CO1 1WG, Colchester, United Kingdom
- 01206 579894
4.6
Excellent
118 reviews
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All peefect!!
September 18, 2021
Went into store on the off chance i…
Went into Colchester store on the off chance i could get a replacement lense for my sunglasses Ive had a while. lady manager was so helpful when I explained I loved them
so much, and said even though I didnt have a receipt I could get money off a new pair that were simular as good will. fantastic service in my opinion and she made me feel still a valued customer. will buy again!
August 5, 2021
Unprompted review
Superdry Colchester
Superdry Colchester, very helpful & friendly staff, a pleasure shopping with you.
July 23, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Got to the store to collect my parcel…
Got to the store to collect my parcel as I had ordered online, big mistake and for sure I will never do that again! Got home to find the order was wrong, I got mens shoes completely different to what I'd ordered, so off I go to the store to return them, well, I have was met by this very unpleasant highly strung manager who in so many words told me that because I had ordered online it's not there issue and its a customer service issue so I simply asked what do I do to which she ripped my head off and said "well that's what I'm going to assist you with' she then tells me to show her what my order was and she will see if my shoes are in the store which thankfully were but according to her I should think myself lucky she had a pair in stock! Wow just wow I was literally speechless, so very rude! I called customer service and was apologied to and was offered a £10 voucher and after 3 days I'm still yet to receive it via email as promised so not happy
July 6, 2021
Reply from Superdry - Colchester
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
If the store have offered you a voucher, you will need to chase them up about it, as I can't see anything our end about an offer of a voucher.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Excellent service
Excellent on line service.
Helpful and polite staff in store in Colchester.
Would recommend.
June 21, 2021
Perfect fit
Perfect fit, excellent feel and quality.
Staff at the store always friendly and greet you with a small.
April 27, 2021
Very good service all the way through.
April 8, 2021
Great Website Quality Clothing Prompt…
Great Website Quality Clothing Prompt Delivery Easy Returns
March 8, 2021
It was 4 rather than 5 because I’m…
It was 4 rather than 5 because I’m never sure whether the sizes come up small. Maybe if the sizes were marked in inches/ cms. Delivery is good and fast!
February 27, 2021
Hassel free purchase - stylish product
Hassel free purchase - excellent product stylish well made good fit 10/10 - quick delivery - very happy...
February 9, 2021
Prompt service
Kept informed re order, dispatch and delivery.
Excellent prompt service.
January 24, 2021
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