Always welcoming friendly staff. Store has lots of choice of men's and women's clothes both in design and colours. If size is not available, staff check out back or offer online ordering. Always a gr... See more
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I love so much the quality of the jogging trousers and the hoodie. They warm and cozy for this cold weather. Perfect. Its good size for petite people. If you are like me may be you need size bigger f... See more
Had a long wait at till. Only one person working it and at least 6 hanging about on the floor. Customer service at the till was v good. Assistant taking a lot of stick for the long wait
I ordered 2 hoddies & 2 tshirts but the tshirts didn't fit very well, so I went to the Crawley store on Wedneday morning to return them but the store opened 30 minutes later than I thought. I only had... See more
Company details
About Superdry - Crawley
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
LSU 1 County Mall, RH10 1FP, Crawley, United Kingdom
- 01293 540985
4.3
Excellent
159 reviews
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I brought the grey hoodie &blue
I brought the grey hoodie, loved it until I washed it and the amount of fluff that came of was very dissapointing for the price.
As I was in the shop at the same time I.saw the blue one and ordered it on line.
Before I had worn and washed the grey.
One.
But I have heard any friends they ate really good. My friend brought a blue T. Shirt with the same pattern which caught.
But for the cost, I really was not happy.
And probably would not shop there again.
Sorry.
Kind Regards
Debbie wheeler.
October 14, 2021
Ordered
Ordered, was there at the shop ahead of schedule, polite efficient staff - very impressed and although we only bought a bag, the visit to the shop to collect made us want to go back to shop
September 11, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jeans don't fit like the picture or…
Jeans don't fit like the picture or description
September 1, 2021
Reply from Superdry - Crawley
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Ordered this for a present and was…
Ordered this for a present and was delivered within 2 days from ordering. I was kept up to date where my order was through email. Product looks really good.
August 23, 2021
I returned an oversize pair of men's…
I returned an oversize pair of men's white chino shorts; hassle free and good advice on the appropriate size which arrived 48 hours later and fit perfectly. Courteous and friendly service; thank you. I'll be back.
August 20, 2021
Excellent service in Crawley today from…
Excellent service in Crawley today from Lauren, polite , professional and friendly
August 14, 2021
Unprompted review
Excellent customer service with a smile
Excellent customer service with a smile nothing was a problem
July 5, 2021
I'm a cash customer and really hate it…
I'm a cash customer and really hate it when I come in your awesome store to buy 4 shirts the same (for work) and can buy 2 for cash off the hook but must pay by card for the 2 to be delivered ......please sort this out as next visit I shall vote with my feet and you will lose a sale ......pity tho cos I like your stuff...
May 22, 2021
Reply from Superdry - Crawley
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
Unfortunately by ordering in store, you are doing essentially the same thing you would do by ordering online on your own. If you pay by cash for an online order, and return it to our warehouse, we would have no way to refund you I'm afraid.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Came quickly and well packaged
May 9, 2021
Great buy!
I love this jacket with the fur, it feels warm and comfortable. I got it at a great affordable price! Will definitely purchase more items that I have my eye on. Great buy!
March 9, 2021
Got a jacket online it is even better…
Got a jacket online it is even better than I expected and fits perfectly also the delivery was super fast
Fantastic service
February 27, 2021
Stiching is teared and all opened from the bottom
Stiching is teared and all opened within one year
Closing buttons getting detached and it made a hole in the jacket from.where the fur is coming out
February 21, 2021
Every Coat i have bought from SUPERDRY…
Every Coat i have bought from SUPERDRY and I have 5 of them that they are the best quality and Stylish Fashion, I would like everyone just to owe one so you can see the difference between a good Coat against an excellent Coat made by SUPERDRY.
January 28, 2021
Great service from start to finish!!
January 14, 2021
Good quality, quick delivery
Very good jacket ordered online and came as was described
January 9, 2021
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