Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for th... See more
Location
Switch locationUnit L84-85, Merryhill Shopping Centre, DY5 1QX Brierley Hill, GB
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See what reviewers are saying
It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... See more
Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... See more
After trying on the jacket in store and seeing the quality, as some items I've purchased recently have fallen well short of quality of years ago. I ordered online saved having to carry shopping aro... See more
Company details
About Superdry - Merryhill
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, United Kingdom
- 01384 483169
4.6
Excellent
228 reviews
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Variety in clothing and helpful staff
March 30, 2023
Received great customer service from 2…
Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it was well stitched. Will order again thanks Team.
March 18, 2023
Ordered item with free delivery to store
Ordered item online and got free delivery to my nearest store. Got a text the following day to say it had arrived. On arrival to the store I was greeted with a very helpful and pleasant member of staff. Overall a great experience and loved the jacket I'd ordered too.the
March 20, 2023
Great product let down by delivery
Firstly the Jacket is great, second the delivery company lost the first one. No emails to advise the item had been lost. It took a further visit to the shop to get assistance from staff, who were very helpful and ordered a replacement which arrived two days later. Overall, great product badly let down by delivery company.
January 30, 2023
No hassle Free easy returns
February 1, 2023
Ordering products is very easy and…
Ordering products is very easy and straight forward. Returns policy is the best I've seen from a supplier with money back in my account within 24hrs
January 9, 2023
Pleased with purchase
Website was easy to use and delivery to store was quick. Click and collect went smoothly. Would order again.
January 2, 2023
Excellent customer service
Sales assistant and their supervisor went out of their way to help and were very friendly
January 6, 2023
I needed to change jeans to different…
I needed to change jeans to different size the lady was amazing and helped me when they didn’t have in stock she got it sent straight to my home address, hassle free, she was so polite and helped me with the right size
January 6, 2023
Really easy to order online and very…
Really easy to order online and very quick deliver when sent to a store. Merry hill staff were lovely and got my order quickly.
December 20, 2022
Lovely items
December 22, 2022
love the clothes last for long time…
love the clothes last for long time just wish prices was more compatible to what's happening in the world today
December 19, 2022
Still not delivered- lost in the…
Still not delivered- lost in the tracking system somewhere - no joy with live chat with Superdry - keeps cutting me off and have emailed customer service and auto reply states up to 5 days for a reply !!
December 15, 2022
Ordering and collection was very easy. The member of staff at the branch was very helpful and polite.
Easy of order and collection was good.
December 14, 2022
It was a new member of staff
It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so much to her & her team. All the time I go there to order o buy clothes there they are very helpful staff.. team work guys well done
December 3, 2022
Excellent service thank u for my order.
December 5, 2022
Staff very helpful and friendly.
December 1, 2022
Staff are so helpful and always on hand…
Staff are so helpful and always on hand to help you with a big smile quality clothing and quality staff.
November 26, 2022
Fantastic speedy delivery!
Fantastic speedy delivery!
Much better than the last time I used it….
November 19, 2022
Ordering online and collection in store…
Ordering online and collection in store worked well. The shop assistant was helpful and friendly.
I was disappointed 2 days after purchasing my coat a 20 percent discount on all items was announced for black Friday.
November 16, 2022
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