Great customer service, staff were friendly and helpful. I bought a nice vest for a decent price ( outlet) I mainly shop in the outlets because as much as I like Superdry clothes, and they are goo... See more
Company replied
Location
Switch locationUnit 36-37 Gretna gateway Village, Glasgow Road, DG16 5GG Gretna, GB
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See what reviewers are saying
Good overall service. Item bought was excellent, exactly what I had been looking for. Added bonus of discounted through Premium Outlet Village.
Bought a jacket from here the Super dry Sportswear in chateaux grey, brilliant jacket and really good price too (cheaper than official website). I always get my Superdry jackets from the Super dry sto... See more
The sales staff were excellent and were patient as our 11 year old tried on many different jackets.
Company details
About Superdry - Outlet Gretna
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 36-37 Gretna gateway Village, Glasgow Road, DG16 5GG, Gretna, United Kingdom
- 01461 339024
4.9
Excellent
256 reviews
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Superdry store at Gretna Green
Dropped into the Superdry store at Gretna Green. Was served by the Manager, an absolute joy, dealt with everything we needed. It was like having a shopping assistant. Highly knowledgeable.
October 26, 2024
Helpful and friendly staff.
October 19, 2024
Great experience in store shopping
Great experience in store shopping, loads to browse and good value for money
October 22, 2024
Good product at good price.
October 18, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very friendly and helpful service
October 19, 2024
Reply from Superdry - Outlet Gretna
Hello,
Thank you for taking the time to leave a great review about your store shopping experience at our Gretna Outlet store.
At Superdry, we want our customers to have a really positive experience, so we really appreciate your kind and valued feedback.
Thank you for shopping with us, we really appreciate it.
Superdry Team
Very helpful and friendly lady shop…
Very helpful and friendly lady shop assistant Love my new red superdry jacket
October 19, 2024
Love My New Jacket!
The customer service was excellent and every staff member was very helpful. Interior looked warm and welcoming.
October 13, 2024
Great customer service
We were greeted upon entering, then when we were looking for a size the lady approached and then found it for us and pointed out where the mirror was. We decided on taking the item and then when there wasn't a size out she checked to see if there were more. Very nice pleasant and helpful.
October 14, 2024
I got what I was looking for
I got what I was looking for. Sales staff at Gretna Outlet [Caledonia] were great.
October 1, 2024
Great quality jacket lovely and warm
October 7, 2024
T shirt as 3xl too small
T shirt as. 3xl was just too small
Need to sort your sizing as they are for midgets!
September 30, 2024
Young sales lady was superb
Young sales lady was superb. She listened carefully to my needs and showed us a brilliant coat which fit the bill perfectly. She showed patience and care while being friendly and efficient. By
October 2, 2024
Brilliant Staff
The sales assistant in this store was probably one of the best assistant’s I have ever dealt with. Friendly and extremely helpful without being intrusive or annoying. Got great advice on sizes and styles and came away with exactly what I needed
October 2, 2024
Great assistent
Our young female assistant on our visit to Gretna Friday 27 September was wonderful, so kind helpful friendly. Can’t thank her enough in helping me but the perfect winter coat!!
September 27, 2024
Graet service from staff
September 22, 2024
Absolutely fantastic service from the…
Absolutely fantastic service from the gentleman in the store.
September 24, 2024
The staff were very pleasant and helpful
September 24, 2024
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