Great customer service, staff were friendly and helpful. I bought a nice vest for a decent price ( outlet) I mainly shop in the outlets because as much as I like Superdry clothes, and they are goo... See more
Company replied
Location
Switch locationUnit 36-37 Gretna gateway Village, Glasgow Road, DG16 5GG Gretna, GB
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See what reviewers are saying
Good overall service. Item bought was excellent, exactly what I had been looking for. Added bonus of discounted through Premium Outlet Village.
Bought a jacket from here the Super dry Sportswear in chateaux grey, brilliant jacket and really good price too (cheaper than official website). I always get my Superdry jackets from the Super dry sto... See more
The sales staff were excellent and were patient as our 11 year old tried on many different jackets.
Company details
About Superdry - Outlet Gretna
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 36-37 Gretna gateway Village, Glasgow Road, DG16 5GG, Gretna, United Kingdom
- 01461 339024
4.9
Excellent
256 reviews
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The staff were lovely and very helpful
September 17, 2024
Excellent customer service
Excellent customer service, very friendly and knowledgeable assistant
September 18, 2024
Helpfull
There was no size we wanted asked the shop assistant whom went into back and luckily they had the size we wanted
September 16, 2024
Shopping for a fussy adult son…
I was looking for a hoodie type jumper for my adult son who is very fussy, the young lady sales assistant came over and once I explained my mission and the subsequent dilemma involved she explained superdry returns policy, with this in mind I made a purchase, the same young lady then went on to explain the online options available and in store any colleague would be happy to help with any future purchases.
September 9, 2024
Staff were polite and friendly
Staff were polite and friendly, they pointed out the discount on buying 2 tee shirts, Good staff and good value
September 3, 2024
Staff extremely helpful
Staff extremely helpful, showings where items were and getting items that were suitable to my requirements.
August 31, 2024
Superdry Outlet gretna green
Managers was excellent at the Superdry store in Gretna Green
He was very tolerant of my family and I trying on clothes and having debates of what a 13 year old should
Wear and fit
August 29, 2024
The shop assistant was very helpful and…
The shop assistant was very helpful and polite.
August 21, 2024
Amazing customer service
Amazing customer service. Very engaging and helped with the products.
Amazing prices to.
August 22, 2024
Had to return T-shirts as I got the the…
Had to return T-shirts as I got the the wrong size. Colleagues made it very easy to change them. They also helped with showing me a hoodie I never would’ve thought of trying on, best purchase ever 😁
August 21, 2024
Helpful staff…
Lady who served us was very friendly and gave lots of information regarding the procut guarantee
August 16, 2024
Excellent staff member and blue light…
Excellent staff member and blue light discount applied
August 15, 2024
Always well stocked.excellent value for…
Always well stocked.excellent value for money 👍
August 14, 2024
Staff friendly and very helpful
August 4, 2024
Great team at the Gretna Outlet store
Great team at the Gretna Outlet store, really friendly and helpful. Made us feel welcome and helped in deciding what to buy too.
August 3, 2024
May use AI-assist with repliesRead more
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Great service and a good price
July 23, 2024
Reply from Superdry - Outlet Gretna
Hello,
We really appreciate your great feedback about your shopping experience at our Gretna Outlet Store.
We endeavor to give our customers a really positive experience, so we're really happy to read your comments.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
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