Superdry - Tunbridge Wells Reviews 

Young lady assistant was very helpful after trying on certain Jays. She suggested that I All the one which got sent to me within a few days which it did and I’m very pleased.

Bought a pair of jeans, nothing wrong with them.. they just weren't my style and the wrong fit.
Went to return them to the Tunbridge Wells store, plan was to return them and buy some other ones while i was there.. didn't happen.. 3 people behind the counter, all rude and dismissive and couldn't care less.. appalling customer service.. so i didn't give them any of my money, i went across the hall and purchased some jeans from someone else.
Lost a customer.. shame.. i've been a loyal Superdry jeans fan for many years now.

Each time l order something it gets delivered to the shop and l do not get any notification or what's so ever that my parcel is ready for collection. I have to guess, that this has happened not once but several times.

Great customer service. Always welcomed entering shop. Staff fantastic

Phenomenal Products, that never fail too Exceed Expectations. 🌞🌈💎👍💥🔥🎆✌️

Always have lovely stuff. Got some good bits in the sale. The shop does feel a bit crammed though.

Great product and helpful staff. Returns process for online orders needs to be easier to find and clarified on the website.

Friendly polite staff. I needed to exchange an item and the transaction was carried out with ease.

Local store made online order and then return plus reorder for larger size very easy. Fast delivery.

Very helpful member of staff. Took care packing the gifts I purchased rather than just shoving them in bag. Very polite young man

The shop assistant was very helpful and perlite. Was able to try the coat on and see how it looked.

Very helpful, polite and friendly staff. They went to a lot of trouble to help me source what I was looking for and even organised an online purchase with free delivery. Always a great experience shopping at Tunbridge Wells Superdy! Well done to all the lovley staff! I also visited the store some time ago looking for a raffle prize to help raise funds for a terminaly ill student to fulfill her bucket list. The young male assistant said he had been given a Superdry coat after being made employee of the month and would be happy to donate this as a coat of my choice for a raffle prize. Such a kind and generous thing to do.

Excellent service. Quick delivery. Fantastic service in Tunbridge Wells store too. Very good store manager. Very friendly and helpful. Fabulous.

The perfect fitting , the perfect cloth, the perfect everything, this brand is just PERFECT!

Quick arrival, staff friendly, helpful, nice store layout on collection.
Good quality products

Sadly I couldn’t buy in store as they didn’t have the size but i ordered online to pick up at my local store and the process was very smooth. Although a good experience I would rather have bought in store as the staff did a great job.