Better seeing the product i wanted in person, in the store instead of online as wasnt sure how many inner pockets where in the coat i wanted to purcase. Shop works nice friendly
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See what reviewers are saying
Unacceptable that no bigger than L sizes available in Derbion store. Also not a single coat available online 3XL when your sizes look to be done for children and not adults. I weight 97Kgs with 1.8... See more
I actually went in store and spoke to a very helpful guy who went out of his way taking different sizes from the men’s and women’s section to see which fitted the best and then ordered my colour direc... See more
The jacket I bought is really good. Looks very good and keeps me really warm. Customer service is really good as well. I bought 2 medium jackets that unfortunately didn't fit well because apparently I... See more
Company details
About Superdry - Westfield Derby
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
210 Westfield Centre, DE1 2PQ, Derby, United Kingdom
- 01332 293540
4.6
Excellent
92 reviews
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Excellent service and product
No problems with ordering or delivering correct items ordered
December 4, 2024
Reply from Superdry - Westfield Derby
Hello,
Thank you for your positive review!
We're happy to hear that you had a smooth experience with your order. We strive to provide a seamless and enjoyable shopping experience for all our customers.
We hope you have a lovely Christmas,
Superdry
Better seeing the product i wanted in…
Better seeing the product i wanted in person, in the store instead of online as wasnt sure how many inner pockets where in the coat i wanted to purcase.
Shop works nice friendly
December 3, 2024
Reply from Superdry - Westfield Derby
Hello,
We appreciate your feedback and are glad you found our store helpful.
It's great to hear that you were able to see the product in person and get a better feel for its features. We strive to provide a friendly and welcoming atmosphere for all our customers.
Thank you for shopping with us,
Superdry
Great choice of coats for a Xmas…
Great choice of coats for a Xmas present and helpful staff
December 3, 2024
Reply from Superdry - Westfield Derby
Hello,
Thank you for your great review!
We're thrilled to hear you found the perfect Christmas gift and that our Westfield staff were helpful.
Thank you for shopping with us, we really appreciate it.
Superdry
Excellent quality products and a good…
Excellent quality products and a good price, shop staff were very helpful and gave excellent service
November 26, 2024
Excellent quality goods
Excellent quality goods. Very reasonable pricing.
Excellent, helpful and knowledgable staff.
Thanks Superdry.
November 19, 2024
Great customer service
Great customer service, polite, friendly and very helpful.
At Superdry,Derby branch.
November 8, 2024
Reply from Superdry - Westfield Derby
Hello,
Thank you for sharing your feedback with us.
At Superdry, we want our customers to have a really positive experience, so we're pleased everything went well at our Derby store.
Thank you for shopping with us, we really appreciate it.
Superdry Team
The young lady working on Sunday the…
The young lady working on Sunday the 3rd of November 2024 in the derby store was friendly helpful and overall a lovely person.
I’ll definitely be returning to your derby store.
November 3, 2024
Great and respectful service
Great and respectful service. All concerns addressed in a respectful manner
October 17, 2024
1st time at Superdry
Easy store to get around, staff busy but very helpful and the products better than expected.
October 9, 2024
Reply from Superdry - Westfield Derby
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
This is the first time I buy from you
This is the first time I buy from you, but I liked the product.
September 19, 2024
Amazing customer service as always!
September 16, 2024
Great helpful and patient staff in the…
Great helpful and patient staff in the Derby store helping us with a voucher we had!
August 20, 2024
Music in the shop was too LOUD AND…
Music in the shop was too LOUD AND HARSH, I had to leave.. . Poor employees.
August 14, 2024
Superdry service and quality
The service in all the Superdry shops I've purchased items is good and staff are friendly and helpful. Most shops open till 8pm so that's great for people who finish work late and still want to go in and shop.
August 13, 2024
Great products, lovely store, friendly staff
Great products, good prices in the Sale. The store is always immaculate in terms of display and staff always friendly.
August 6, 2024
Reply from Superdry - Westfield Derby
Hello,
We appreciate your time to leave a review about your store shopping experience at our Derby store.
At Superdry, we want our customers to have a really positive experience, so thank you for your great feedback.
Thank you for shopping with us, we really appreciate it.
Superdry Team
It was just by chance I called into the…
It was just by chance I called into the Super Dry shop and liked what I saw regarding the selection of clothes and ended up buying. The staff member was was very helpful and friendly.
June 22, 2024
Reply from Superdry - Westfield Derby
Hi Phil,
At Superdry, we want our customers to have a really positive experience so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
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