I will start with all staff members from Windsor Store , which are absolute amazing, Always very kind and helpful, politeness and professional. I feel happy all the time I purchase in this store wh... See more
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The quality of the products purchased. The personable service ( a lovely young man in the Windsor branch)
I bought a coat and leggings recently and bouth are amazing. The leggings are very nice, specially if you have long legs! The sales assistants are always very helpful and THANK YOU Superdry for not ch... See more
Store was cluttered. Struggled to walk from door to changing room. Changing room was in unattended. Not a massive issue for me but is always a nice touch. Particularly as there were plenty staff but m... See more
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Company details
About Superdry - Windsor
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
113 Peascod St, SL4 1DN, Windsor, United Kingdom
- 01753 868847
4.7
Excellent
140 reviews
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Quite good quality for price
Quite good quality for price. Staff in store not very helpful, look fed up and unhappy.
December 1, 2022
Excellent customer service
The staff, particularly I believe the lady tobe the manager at the Windsor branch are excellent, they looked through stock, ordered on line in the shop for us and also reordered without any complaints when I had to return an order, great experience
November 15, 2022
Excellent service
Ordered on line to deliver to my local store because even though I’d spent a fair amount, there was still a delivery charge. The service was very quick and really happy with the shorts and t shirts I had ordered. The service in store was excellent as always.
October 9, 2022
Very quick & simple collection process.
September 24, 2022
Super friendly website super quick…
Super friendly website super quick delivery super cool jacket at a very super price! Well done superdry!
September 17, 2022
May use AI-assist with repliesRead more
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The interview and treatment of the…
The interview and treatment of the staff in the windsor branch is very bad and the lack of assistance and there is no interest in the customer and when paying, you see all those who work in the branch around the customer for money only without any smile and they spoke badly about me And one of them said, while I was in the store, that I did not like this customer, and I heard him and asked him, and then he denied
September 15, 2022
Reply from Superdry - Windsor
Hi Mahmoud,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry
Excellent service
Excellent service - size required not in store - assistant happy to order from another store - arrived couple days later.
August 26, 2022
Reply from Superdry - Windsor
Hi,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Great customer service always helpful
July 14, 2022
Reply from Superdry - Windsor
Hello Polly,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Reply from Superdry - Windsor
Hello John,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Great website and friendly staff in the…
Great website and friendly staff in the Windsor store
July 6, 2022
Reply from Superdry - Windsor
Hello Tracey,
Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
Never shopped with you before
Never shopped with you before, never even went inside you shop until a couple of weeks ago and wow! what great styles and quality... I had such a positive shopping experience that I was back again a couple days later.
Staff are friendly and very helpful without being intrusive.
SUPER DRY IS MY NEW PLACE TO GO TO....YOU HAVE EVEN CONVERTED MY GRANNY!
July 3, 2022
Reply from Superdry - Windsor
Hello,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
very helpfull staff pleasure to shop
March 25, 2022
All very efficient
All very efficient. Bought one from the shop. They ordered a further one from your warehouse and it arrived at my home about three days later. Very impressive. Thank you.
February 9, 2022
I am happy with my purchase.
January 28, 2022
Easy online access
Easy online access, good customer service. And easy return.
Good quality coat 🧥. It a pity have to return it as it was too big didn’t realised I choose the wrong size until I received my order and have to send it back. It the warmest coat I have ever bought got One from store in merry Hill.
January 7, 2022
Excellent trouble free shopping
Excellent trouble free shopping. Great website found a jacket I wanted, purchased and paid for it. Email advised order and approx arrival time, jacket arrived professionally wrapped and 24 hours earlier than advised. Very pleased with the item and the service received. Highly recommend a company that does what it says it will do. Thank you.
December 16, 2021
Bought from the store all the clothes…
Bought from the store all the clothes are amazing but I find the knitted jumpers are very itchy maybe you should change it. They look amazing but not as comfy as they look.
Staff Maria and eshe were so kind and helpful! The music in the store was more old rock music it would be so much better if you had radio music or well known songs so I can enjoy more when shopping instead of Loud random old songs. But other than that everything was great
November 21, 2021
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