I will start with all staff members from Windsor Store , which are absolute amazing, Always very kind and helpful, politeness and professional. I feel happy all the time I purchase in this store wh... See more
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The quality of the products purchased. The personable service ( a lovely young man in the Windsor branch)
I bought a coat and leggings recently and bouth are amazing. The leggings are very nice, specially if you have long legs! The sales assistants are always very helpful and THANK YOU Superdry for not ch... See more
Store was cluttered. Struggled to walk from door to changing room. Changing room was in unattended. Not a massive issue for me but is always a nice touch. Particularly as there were plenty staff but m... See more
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Company details
About Superdry - Windsor
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
113 Peascod St, SL4 1DN, Windsor, United Kingdom
- 01753 868847
4.7
Excellent
140 reviews
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Friendly staff
Friendly staff. Quick delivery of ordered items to the store for pick up. Great product.
October 29, 2021
Outstanding coat.
October 25, 2021
Good experience, very happy customer
Super fast delivery of the item to the shop (opted for collection on the shop) and staff was very friendly and professional. The item itself is amazing, good quality and reasonably priced. Very pleased with my purchase.
October 24, 2021
Excellent service
September 10, 2021
Outstanding
They have outstanding customer service I cannot fault them and they get to the bottom of any problem if I have any due to my order online.
It’s a shame other high end brands don’t follow superdry service
September 8, 2021
Quick delivery! Super quality!
Quick delivery. So happy with my turquoise shirt. It fits great too. I will be buying again as always Superdry delivers great quality in clothing! Happy buyer :)
August 3, 2021
thank you,nice top
June 5, 2021
Service impeccable and extremely…
Service impeccable and extremely efficient and fast. Can't fault it.
Store Windsor assistant very helpful and knowledgeable. I am extremely satisfied with the service
May 20, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have still not received my email to…
I have still not received my email to say my order is ready to collect in store. It has been a week since I ordered it.
May 7, 2021
Reply from Superdry - Windsor
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Great jacket
Great jacket, sizes come up a little small but read that on previous reviews so ordered a size larger. Fast delivery, very happy, thanks
April 14, 2021
just great !
just great ! very high quality of the material , very comfortable to wear!
March 27, 2021
The best service
March 22, 2021
Have difficulty finding right{large}…
Have difficulty finding right{large} size trousers. Daughter gave Superdry shorts to my husband. Liked fit and material so much, purchased pair of joggers. Like these so much have just purchased two more pairs (orange label). Great and warm too for walking in this cold weather.
February 11, 2021
Really good quality!
January 15, 2021
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