Great quality sports Jacket, excellent online price, delivery on time, sadly wrong size but used online returns, before returning to shop and purchasing the right size. No hassle, staff in York centr... See more
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The store was practically empty when I shopped, my husband and I were the only customers. I was waiting at the till for more than 5 minutes before anyone came to serve me, the young did not thank me f... See more
Super fast delivery quality clothing been̈ wearing this for over 20 years old
Went into the york store looking for a specific jogging bottoms. They were new and hadn't arrived in store yet. The assistant was so helpful. Checking the stockroom first before placing an order for... See more
Company details
About Superdry - York
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
1/5 Davygate, YO1 8QR, York, United Kingdom
- 01904 626937
4.6
Excellent
115 reviews
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Great service
Bought several items online, really fast delivery and the items are great. Unfortunately a jumper was slightly big for me, (I am normally a large in superdry sizes) I didn't want to go through the hassle of returning via post to get the right size. So I went to my local store to exchange, they were very helpful and sorted immediately, no issues and happy to help.
September 14, 2022
Unprompted review
Reply from Superdry - York
Hi - We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Got what I wanted at a great price
Got what I wanted at a great price. Click and collect was perfect
August 28, 2022
Parcel not yet received. Ordered tshirt to be delivered at my home.
Parcel not yet received
August 26, 2022
Reply from Superdry - York
Hi - we are so sorry to hear that this was the case. We can see that this has been resent on next day delivery and will be with you very soon. We hope that this is resolved but if there is anything we can do please do let us know.
Kind regards,
Superdry Care
Great customer Service
Manager was very helpful.
They didn't have my size in store so he ordered from the website and had it delivered within a couple of days.
July 26, 2022
Reply from Superdry - York
Hello,
Thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Superdry Care
Super dry super shopping
My experience has been with 2 main stores. Both in York.
The town centre and the outlet. Either way, if moneyvwere no object I would definately send more.
Straight from the off the staff have been helpful should you eventually look lost. If you can't find it, ask. They're more than helpful and have connection to eachother so someone else can look while they stay with you. If they don't have it they'll check online and order it if what you're looking for is there.
All in all my experience has been nothing less than brilliant.
July 26, 2022
Reply from Superdry - York
Hi,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Lovely staff
May 1, 2022
Excellent help from friendly &…
Excellent help from friendly & knowledgeable staff. Nothing too much trouble for them.
Will definitely shop there again.
April 26, 2022
Son loves the backpack
March 22, 2022
Superservice
I went in to the York branch for the first time to get warm on a very cold day. I ended up, with the aid of the staff, buying a fine jumper. My size wasn't in store and the staff ordered it in for me. I wouldn't hesitate to shop there again.
March 18, 2022
renewing my tops
Saw this top online and couldn’t decide which colour to get. I opted for the pink one which is lovely. I’ve got a size 10, which is just a great fit for me, a nice length, the sleeves just a bit long but that’s ok. The material is very soft, and just the right amount of logos. Love it
February 23, 2022
Although I ended up not purchasing…
Although I ended up not purchasing anything the service I received was excellent. The staff at the York branch were polite, friendly and helpful so thank you
January 30, 2022
Decided not to order online but support…
Decided not to order online but support the store instead. Couldn't find the item but ladies departmental manager was excellent. Product out of stock though so ended up ordering online anyway!
December 24, 2021
Superdry coat
Had great help in store at York but did not have my size so ordered online from the store and got item delivered to my door all went smoothly.
December 7, 2021
Superb thin winter coat
I like a thin winter coat as I hate being too warm, unless it's on a beach lol. This ticks all the boxes I require waterproof, wind proof, and lovely soft touch interior. Only worn it a couple of times so far and fits well, feels nice and is a good replacement for my old windcheater which I had for 7 years which has been used thoroughly through all conditions.
December 5, 2021
This is one of the rare occasions when…
This is one of the rare occasions when my wife really liked the present I purchased for her
November 28, 2021
Great service
Purchased a t-shirt there was a problem with it so had to be returned. Staff were more than helpful. Top exchanged no quibbles. Now super happy with a great quality top.
November 22, 2021
Black long line coat
Coat was out of stock in store so a very helpful lady ordered on line for me and it arrived promptly at my home address in Bradford excellent service
November 8, 2021
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