I bought two long sleeve T-shirts. When they arrive one was made in Turkey and the other was made in India. The one from Turkey was great. The one from India is unsatisfactory. The Turkish cotton is n... See more
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Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- customerserviceus@superdry.com
- www.superdry.com/us
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Two of the t shirts arrived with small…
Two of the t shirts arrived with small holes in them - I think the material is too fragile
Love your sweatshirts
Love your sweatshirts, nice and thick to keep you warm. Just wish you would mention that the size is in Euro or in Japan. I ended up getting an 3XL, normally I'm Lg or XL pending on the brand and cut
Quality material.
I love the quality of the material nice and thick, very versatile, and the colors are vibrant. Definitely worth it.
Dispatch error
Liked the merchandise but you dispatched the wrong size. Luckily, person for whom it was a gift decided they liked a loose fit.
Quality and models are top notch
To My Surprise. This Site Proved Me Wrong.
I was against getting My daughter this coat at 1st because it was short didn't look warm enough and I had never heard of this site. But, I took a chance because My daughter really wanted a Super dry coat. To my surprise delivery was quick and the cost is very Warm and My daughter loves it🫶🏽 THX U 😻
I dont receive my packege
They have a great product and got it to…
They have a great product and got it to me WAY sooner than was reasonably expected
XXL shirts too small
i ordered XXL which I always wear
shirts were too small like size L
And then the system required me to pay for return shipping !!!
Condition was not as expected
There was a stain on the clothing item I purchased which is annoying to have to think about doing a return.
Impressive brand!
Impressive brand. Quick shipping from abroad. Quality product. Definitely rivals other name brands for a much better price.
It was exactly what my daughter…
It was exactly what my daughter expected. She loved her afghan coat!
Delivery was so fast. Much before that the expected date.
I ordered a size 12 and received size…
I ordered a size 12 and received size 16
I haven’t heard back from them
Worst customer service and company doesn’t deliver packages
It’s been close to a month and I still haven’t received my package. Customer service has yet to respond to me on why my package still isn’t delivered even though it stated that customer service would respond within 24 hours. My package stated it would be delivered by Dec 13th and we are now in Jan without my package even being delivered.
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