Im not used anymore to pay for delivery when buying with local online store with value of 100€ plus Beside that delivery and shopping experience was ok
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I am always impatiently waiting for package from Superdry. No matter if I am buying by your site/store or zalando. I also found some issues in shopping via mobile phone, and needed to switch to lapt... See more
Company replied
The company doesn’t seem to care about deliveries at all, but does care about getting rated. A parcel has stuck in the middle of nowhere with no chance to get info about it, but there are a lot of re... See more
Company replied
I've been wearing SD clothes for over 10 years. The build quality of the clothes is still at a high level. I really like sweatshirts and t-shirt. Sometimes Superdy`s clothes costs a lot compared to th... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Superdry Care, Unit 60, The runnings, GL519NW, Cheltenham, United Kingdom
- +44 3333 212222
- care@supergroup.com
- www.superdrystore.pl
3.5
Average
2K reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Your customer service colleague
Your customer service colleague, Rebecca, is a great great great employee! She helped me directly with my issue.
She is a keeper 😊
October 3, 2022
It's fine .............
October 5, 2022
You are the best
You are the best! The best quality in everything you make and delivery superfast just as a Ferrari 812 Superfast…maybe you really deliver your products with Ferrari???🤷♂️
October 3, 2022
The item didn't fit properly ,but there…
The item didn't fit properly ,but there wasn't any problem with return process.
September 20, 2022
All good
All good. Perfect size, good quality, acceptable price. Please keep doing good job!
September 21, 2022
Piękna sukienka beautifull dress
September 14, 2022
Everything all right.Shipment arrived…
Everything all right.Shipment arrived quickly
September 11, 2022
Delivery in Poland could be a bit…
Delivery in Poland could be a bit quicker. Your competition can do it next day or max two days after purchase.
September 4, 2022
Reply from Superdrystore
Hi Tomasz,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Regards,
Superdry Customer Care
Everything is ok but the website should…
Everything is ok but the website should be better.
September 4, 2022
Reply from Superdrystore
Hi Jarek,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Regards,
Superdry Customer Care
I have received two t-shirts instead of…
I have received two t-shirts instead of three which I ordered.
I wrote a complain to superdry about it (Spuperdy PL500655) but You haven't answered.
August 30, 2022
Reply from Superdrystore
Hi Bartłomiej,
I am sorry to hear you are dissatisfied with our service, we have sadly not received your email after investigating. This would have been replied to.
The delivery was a split delivery - this would have been mentioned at checkout - and I can now see everything has been delivered.
Regards,
Superdry Customer Care
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