Superhoodie Reviews 88

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Terrible. Read the reviews on the website so felt hopeful. But upon further research nothing under 4 starts on the reveiws .. suspicious. Hoodie came back and image hadn’t been edited or cut when wr... See more

Rated 1 out of 5 stars

update from previous review..... The courier ( Evri) tracking site tells me they have the goods last Thursday. It is now Tuesday and package still hasn't moved. Super Hoodie ( name is a joke!!) ta... See more

Rated 3 out of 5 stars

I am editing this original review, as I have actually received my parcel today. It did all seem a little fishy with the address missing and emails getting sent back, but I'm guessing because it was... See more

Rated 2 out of 5 stars

DO NOT WASTE YOUR MONEY!! Having ordered and paid for a '2 faces' hoodie and waiting for a month I received a single face hoodie. Aftet several emails back and forth they have basically blamed my i... See more

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1.8

Poor

TrustScore 2 out of 5

88 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Awful customerterrible services no…

Awful customer services no communication ordered 3 weeks ago they have taken the money , sent so many emails nothing .
Paid extra for insured delivery and update by emails ????
Wondering if it will turn up ??????

December 9, 2022
Unprompted review
Rated 1 out of 5 stars

Just don’t buy from here!

Should be an option for 0 stars! Dropped on the doorstep in a busy street with nobody home and just disappears. Mia in customer service has been absolutely appalling and despite the responsibility lift delivery lying with the seller they just continue to signpost to EVRI! If this product had a photo of my child and not my pony I would have gone to the police!!!! The worst customer service ever and really not worth even looking at the product

November 29, 2022
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Been waiting for my hoodie since ordering on 2nd of november!
Have been told several times it has been despatched although hermes have had nothing enter their network relating to my delivery. Refusing to give me a refund too

Customer service are taking days to reply too

January 11, 2022
Unprompted review
Rated 4 out of 5 stars

Took ages to arrive but product is great

I honestly thought this was a scam. My husband ordered 7th Dec and money was tsken but he received no confirmation. They turned off comments on their facebook page as several ppl were moaning item not arrived. I was convinced it was a scam. Then a few days ago (after christmas) the parcel turned up. I have to say it took ages but the hoodie itself is awesome! I feel bad as i wrote on their page it was probably a scam before they turned comments off xx

January 6, 2022
Unprompted review
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