Airline cancelled my ticket and airline is happy to refund full amount but these agents from supersaver are not issuing me my refund its been 1.4yrs I am requesting them but they are saying they wil... See more
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Main flight package worked out ok, chose several add-ons like customer service etc. All add-ons are pretty much waste of money. Service package cannot handle anything online but you'd have to pretty m... See more
From my latest call with them I was able to receive very good customer service, but my overall score is 3 because I couldnt get good customer service from my previous calls. I had spent 2 hours on pho... See more
Very difficult to reach to customer service especially Finnish customer service, the ladies doesn't want to do any work, trying making any problem not to make rebooking. The customer service throug... See more
Company details
About Supersaver.fi
Information provided by various external sources
IMPORTANT NOTIFICATION
Due to the current situation caused by the Coronavirus outbreak, a huge amount of requests is being received by our Customer Support team. As a result of this, we are facing very long waiting times on all communication channels and currently we do not provide replies to reviews on Trustpilot.
Please use the below link to verify online if an airline permits any refunds or changes and receive guidance on further possible steps:
https://www.supersaver.fi/rf/corona-virus
Thank you for your understanding.
Edullisia lentoja ja matkoja br>
Meille on tärkeintä tarjota markkinoiden edullisimpia matkoja! Palvelussamme voit mukauttaa matkasi tarpeittesi mukaan. Etsitkö pelkkää edullista lentoa? Vai koko matkaa lisämatkatavaroineen, hotellimajoituksineen ja autonvuokrauksineen? Päätä itse! Lisäksi voit tehdä lentolipustasi muutoskelpoisen sekä ottaa matkavakuutuksen ja peruutusturvan.
Laaja tarjonta
Pohjoismaiden johtavana ja Euroopan kolmen suurimman joukkoon kuuluvana verkossa toimivana matkatoimistona meillä on 3,5 miljoonaa matkustajaa vuodessa. Aloitimme matkatoimistona vuonna 1989. Olimme yksi ensimmäisistä verkossa matkoja myyvistä matkatoimistoista. Kun varaat kauttamme, voit tuntea olosi turvalliseksi. Meillä on kokemusta ja osaamista.
Varaa turvallisesti ja maksa suojatusti
Pohjoismaiden johtavana ja Euroopan kolmen suurimman joukkoon kuuluvana verkossa toimivana matkatoimistona meillä on 3,5 miljoonaa matkustajaa vuodessa. Aloitimme matkatoimistona vuonna 1989. Olimme yksi ensimmäisistä verkossa matkoja myyvistä matkatoimistoista. Kun varaat kauttamme, voit tuntea olosi turvalliseksi. Meillä on kokemusta ja osaamista.
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Contact info
United States
- www.supersaver.fi
No recent history of asking for reviews
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Great service
Little difficult at first but happy at the end....
Everything was fine at first, but I had problems with the inscription of luggage, so buying tickets got quite frustrating.
I couldn’t find and answer to the problem, so had to get other flights with a completely different route.
At the end the flight I bought was simple and easy to buy. Thank you very much!
I think the flyt is good but the price…
I think the flyt is good but the price is less high
Booking made for a first time
Booking made for a first time, easy to use and find best prices and fighs for my needs 5/5
Very nice agency
Too many questions before the booking…
Too many questions before the booking is completed
Hello
Hello, I have not received any confirmation to my email. However you advertise already hotels in the destination?
Site is not that good with IPad.
Worst customer service ever!!
Worst customer service ever!!! Never going to have anything with them to do again!
Cheap fare is everything
Just few days before my flight I found out that the flight had been changed by airline 4 months ago, but I had only received notifications about the change in flight numbers. Supersaver still had wrong flight times in the flight documents available for download. I think they never knew they were wrong in the first place. I had to sort it out by myself: cancel the flight and book a new one. Customer service worked by phone, but I had to make multiple calls to reach someone in charge. They said I would receive refund of the changed flight in the future. Time will tell. Supersaver is just like any other low cost travel agency. You use it to get a cheap fare. There is nothing else they can do for you.
edit.
I did receive some money to my credit card account about 7 months later, but there was absolutely no message or any description where it was coming from.
good process
good process, but bank transfer is not working that well. I tried 5 times to get it working.
Too much questions and options to buy…
Too much questions and options to buy more = spend money. It will take quit long time to make the order and payment.
It is all finnish and no english…
It is all finnish and no english version, i should use my laptop in order to translatr the page

Reply from Supersaver.fi
Easy and fast to get the recommendable…
Easy and fast to get the recommendable flights in reasonable prize

Reply from Supersaver.fi
Best website
Best website, i always have purchased from this website, they have best rates and the quite same rates what you see while searching for prices.

Reply from Supersaver.fi
Paras lentolippu myyjä
I like the Supersaver.fi, from it I buy a few times flight tickets every year.

Reply from Supersaver.fi
If login is not working some other…
If login is not working some other sites are easier to use.

Reply from Supersaver.fi
The reservation system gives a lot of…
The reservation system gives a lot of errors after adding the personal information and before choosing the payment method. After that it sends an email to confirm the reservation but my flight connections were not correct. I had to cancel my flight (costing me 50€) in order to buy the correct one again. The reservation system is very bad and the phone customer service is unfriendly.

Reply from Supersaver.fi
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