ST Reviews 

Delivery was longer than stated, it was marked as shipped on Thursday 3rd June on 2-3 days. so i'd expect no later than Tuesday 8th, The item hadnt arrived by Thursday 10th so i got in contact via email, several emails back and forth and nobody was able to provide any tracking info, just got informed that its on the warehouse manifest etc. i got in contact with FedEx my self and provided my address etc to see if any parcels were due to arrive for me. later that evening i got a reply from FedEx with a tracking number of an item on next day delivery, which also showed that it was only handed to FedEx on Thursday 10th, so it was never dispatched the previous week, i can only guess some kind of admin/warehouse mistake was made, these things happen but it would have been nice to have been told something like "sorry we havent posted the item yet but we have now put it on a next day for you" id have been happy with that and no issues.
The item that arrived was in perfect condition and very well packaged, so i cant fault the item, very please with it. just wish a little more honesty with a simple dispatch error was given to me.

I rate this company a 0 star. I ordered my items that cost over £1,000 since September 2020. They never send my items nor send me my refund. I sent several emails but no one has done anything about it. Stay away from this thief. Owner of this company need to be arrested and put in jail.

Big scamming company, stay away. I bought a steering wheel from them, after weeks of waiting my item and using my money I asked for refund. They gave me refund but not in full, they kept 24.40,I asked them why I wasn't refund in full and no answer . By the way the phone number provided on their website no-one ever answer I was talking with them on email wich I think self generating answers because I was asking something and their answer was short and not about the subject.

AVOID ! They take orders and your money for items they don’t have in stock. We were fobbed off / lied too for a month then we were offered our money back, we had to wait over a week for the refund and then they deducted £10 for restocking costs...awful customer service. How can they charge a restock fee for something they don’t have in stock !

Land Rover wheel cover never shipped or delivered after 6 weeks. Then Refunded £15.00 less then purchase price.

Thief !!!
i ordered a cubbibox for a Defender since one year now , i payed online , but i never received my part !!!
they never have give back the money !!!
i will never order by this society !!!

Stay away from this company ...

I bought a panel for my Defender and I was never notified of the shipment of the product. I went to question them and found that they did not have them in stock and they were screwing me to return my money. After what happened, they were pressuring me, sent several emails and daily calls, about 10x a day for me to remove my comment from this site.

Good to deal with. Placed order for the Land Rover Defender wheel cover on their website and received within two days. Have since placed a further order.

Absolutely avoid at all costs. Took my money (£450) and wouldn’t give a shipping date. Chased them over 50 times via emails and only ever very vauge responses. Had to star legal action to get a refund that I finally got. Solictor letters didn’t even get signed for at the unit. Can’t advise people enough to go elsewhere.

Great products and super fast email response, even on the weekend (thanks Rick!).

Good people to do business with.

Timely delivery and great quality, thank you. Very helpful when I didn't know exactly what bolts/nuts I needed.

Really good quality items too.

Absolute scammers. Sent a cheap knockoff intercooler as opposed to the expensive and quality Allisport that was listed and ordered and now won't reply.

Also charged my credit card a second time without permission for additional shipping costs, even though shipping had already been calculated.

They don't reply to emails if there are any issues.
Avoid at all costs.

Edit with Update (3 months later): Ended up having to dispute the transaction with my bank to get my money back, absolute waste of time trying to deal with the company directly.

Please also thoroughly read all reviews here, looks like they flag any negative ones, trying to hide their tracks. I'm also suspicious that other reviews aren't actually genuine, so please read them all and make up your own mind.

Fast delivery and quality parts and a company i can recommend,I ordered many parts for and upgraded my Range Rover bla.led taillights / indicators / emblems / grill etc. and got everything I ordered within a maximum of 2 weeks to Norway and the parts looked just as nice when I sold the car 6 years later so the products are nothing to fault.

Updated review on SuperTweaks.
After establishing contact with Ricky at SuperTweaks, we solved the issue. Most of the problem were related to the Covid-19 pandemi, but Ricky was very helpful, and informed me that they could either give me a refund or if I wanted to have the order delivered, he would make sure the order would be delivered within the time limit.
So my shopping experience with SuperTweaks has drastically changed, and I highly recommend them.
Thanks for your help Ricky.

I summitted a review earlier this year that these people are crooks.
After no correspondence or replys for approx 2 months on an order I had paid up front for, I got an instant reply once I posted a review.
I foolishly took down the review as they requested and they delivered an order that bade no comparrison to what I ORDERED probably to the tune of € 1,000 , have tried to get in contact with supertweaks the last month or so but to no avail, anybody that orders anything from this company will be let down. THEY ARE CROOKS .

This so called business is one to completely avoid, its a real shame as they appear to offer some good products. There is a clear incompetance with the owners/employees and simple customer service cannot have featured on their training program. I ordered an item which was refunded back to my card unbeknown to me..I contacted them a week later to chase the delivery to be told my order was cancelled as they had an issue with their vinyl. They said I would be contacted when vinyl sorted, unsurprisingly no phone call so a few weeks later I re-ordered. This time received an order confirmation (which was an improvement from last time!) again after waiting a week no item. Made contact to be spun a poor excuse for a reason for the duplicate payment! They do not respond to emails in a timely manner very sporadic and I don't think they employ anyone to answer the phone! Steer clear to avoid disappointment and take you business to a company that actually look after their customers and operate correctly.

Please don't make the mistake of using this company......!!!!!!

I ordered some decals for my car, which did not turn up as advised. Three days after I needed them, they arrived.

I tried to get in contact to arrange redelivery and a refund, and no one would get back to me. I then had to contact the main dealer where the item got shipped from to obtain the return address. After returning the item within the time frame in Supertweaks T&C's, I heard back saying nothing more than

"The return period has now elapsed. We will not be able to accept a return on these."

I copied and pasted their T&C's back to them, and I got the same reply..

I am now in the process of filing a CCJ against the company to try and get my money back...

Shocking Experience .....

wish I had read the reviews about this company, they supplied the wrong parts and claimed that they would still fit - well yes, if you want a Ford badge on your Jaguar they probably will!!

Asked for a refund within 3 days and they said I was outside the refunds timescale, their T&Cs state 14 days.

Avoid if you can, I had to get Visa involved under section 75.

After reading the reviews I was worried as I had already placed my order but as promised it arrived by ups on the date it said undamaged. The communication side of the business isn’t good at all though I had corresponded with them over Instagram which I was only told to contact the number or email ( waste of time ) after trying to ring the numbers provided for both super tweaks and tweaked automotive as well as email I had no luck. If someone in management got this problem sorted they’d probably have a better business.

Whatever you do, don't go ANYWHERE NEAR this company. They supply damaged goods, and when one returns said goods for a refund they fraudulently claim it was 'you' who damaged them and refuse to refund, even going as far to insult you and your intelligence in the process. I have had the misfortune to deal with companies that acted poorly before, but Supertweaks lowered the bar considerably for their display of sheer bad faith and belligerence. Paying more to go elsewhere guarantees a far happier transaction, not to mention goods as described! Avoid, avoid and then avoid again.